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Internet Connection Issues after downgradint to Windows 7

Started by Kyle537 , Mar 29 2016 02:53 PM

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3 replies to this topic

#1 Kyle537

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Posted 29 March 2016 - 02:53 PM

So I upgraded to Windows 10 and couldn't connect to the internet. The error message said "one or more network protocols are missing". After attempting some fixes I found online (my wifi still works...its just my desktop that won't connect), I decided to downgrade back to Windows 7. After I did this, my error message was "local area connection doesn't have a valid IP configuration". I cycled the modem twice & my network adapter is working properly (according to Windows). What should I do?

Keep in mind the wifi. is still active. Its just my desktop PC that can't connect. My PC is connected directly to the modem, while all other PCs/laptops/devices in the house are connected via WiFi. My internet was working fine prior to the upgrade.

Help!!!!

Edited by Kyle537, 29 March 2016 - 02:53 PM.

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#2 ScathEnfys

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Posted 29 March 2016 - 02:59 PM

Please open the run dialogue by holding down the windows key and pressing the "r" key.
copy and paste the following into the box that appears:

ipconfig /all > ipconf.xyz && notepad ipconf.xyz && del ipconf.xyz

A notepad window with text should appear. Copy and paste the text into your reply.

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#3 Kyle537

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Posted 08 April 2016 - 07:31 AM

Problem was a busted network driver. Took my PC to a local computer repair place and now I'm good to go.

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#4 ScathEnfys

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Posted 08 April 2016 - 09:46 AM

Glad you solved your problem

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