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Windows 7


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8 replies to this topic

#1 Bossman567

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Posted 29 March 2016 - 12:23 PM

Browser not responding

Edited by Queen-Evie, 29 March 2016 - 12:44 PM.
moved from Windows 10 Support


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#2 RolandJS

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Posted 29 March 2016 - 12:31 PM

Tell us more.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#3 dc3

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Posted 29 March 2016 - 12:38 PM

What browser are you running?

 

What operating system are you running?

 

What is the make and model of this computer?

 

What exactly happens when you try to use this browser?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 Bossman567

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Posted 29 March 2016 - 12:51 PM

HP 64 professional ,crome, Firefox, Internet explorer doesn't matter, someone told me I probably have a Trojan Virus

#5 Queen-Evie

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Posted 29 March 2016 - 03:04 PM

What exactly happens when you try to use this browser?



#6 Bossman567

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Posted 29 March 2016 - 04:06 PM

Not responding very slow, unresponsive script errors

#7 Niweg

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Posted 29 March 2016 - 04:55 PM

 Sounds like either corrupt files or some kind of infection.  For corrupt files, try opening an administrator command prompt and issuing this command: sfc /scannow .  That will run 15 - 20 min.  To check for an infection download MalwareBytes, get it up to date, and do a scan.  Another thing you can do is to check your hard drive for bad sectors.  From an elevated command prompt issue this command: chkdsk /r .  This can run for a good while depending on the size of your hard drive, so do it when you 2-3 hours to spare.

If you still have the problem, I'd post in the Am I Infected forum.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#8 RolandJS

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Posted 29 March 2016 - 07:06 PM

As wild as this may sound, I had the same problem from time to time, so I set ccenhancer to, upon every coldboot/warm restart, kick into gear cleaner, which deleted only the cache files [not passwords, not fill-in, not anything else] from all three browsers [msIE, Chrome & Firefox] -- my browser operations improved remarkably and stays pretty well working!


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#9 dc3

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Posted 30 March 2016 - 08:17 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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