ogrepat: Need more info regarding the device, drivers, your computer and what you have done so far.
The device we're installing is a webcam, a Logitech Quickcam Orbit (my son wants to try his hand at some animation).
The computer is a no-brand box from Fry's with an Athlon AMD mobo. It was set up as a Linux box, and I've wiped that and installed Windoxs XP. SIS chipset.
Logitech's advice:If you are using a SISŪ chipset, the following BIOS settings are recommended:
* Plug and Play Operating System set to Enabled
* Assign IRQ's set to AUTO
* BIOS support for DMA set to Disabled (if this exists)
* Write Prefetch set to Disable (if this exits)
* USB Error Detection set to Disabled
I've done the first two steps, the third and fourth don't exist... and neither does the fifth (unless it's hidden in language that disguises it completely from being USB related).Next, it is recommended to remove USB entries from the Device Manager. To do this:
1. Click the "Start" button.
2. Click on "Settings", then "Control Panel".
3. Double click on the "System" icon. Windows 2000 users, click on the Hardware Tab.
4. Click on the "Device Manager" tab.
5. Click on the plus (+) sign next to "Universal serial bus controller".
6. Highlight the first entry listed under Universal serial bus controller.
7. Click the Remove button and confirm the device removal.
8. Repeat steps 6 and 7 for each entry under this section.
9. Close the Device Manager and reboot.
Ok all the way to step 7. My option isn't "Remove", but rather "Disable". I did so, for each (step 8), closed and rebooted.
However, I've gone back to their site to review the problem and found this, too (just today):Additionally, you may need to change the SIS Host Controller driver to a Standard OHCI USB Host Controller, as described <link to directions for the ALI chipset...>...
# Click the "Start" button.
# Click on "Settings", then "Control Panel".
# Double click on the "System" icon. Windows 2000 users, click on the Hardware Tab.
# Click on the "Device Manager" tab.
# Click on the plus (+) sign next to "Universal serial bus controller".
# Double click on the ALI Host Controller entry that is listed.
# Click on the Driver tab.
# Click on the Update Driver button.
# Click Next at the dialog box.
# Select the option to Display a list of drivers hen prompted, and click Next.
# Select the Standard OHCI USB Host Controller and click Next.
# Follow the onscreen prompts until the standard driver is installed. NOTE: You may be prompted for your Windows CD; please have it handy
This last step I haven't been able to try yet--and won't until tonight, probably; a combination of having to boot someone off his new system and the need to leave in the next few minutes for a family gathering.
I'll try it later and check back in.
Have I described what I've got and the situation well enough?