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Incorrect security notifications


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#1 Alan in Toledo

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Posted 28 March 2016 - 05:31 AM

Have been getting incorrect security notifications (Webroot & Defender not enabled) several times daily on two different Win10/64 PCs (all software current).

 

Any suggestions for how to suppress these annoying items?

 


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#2 quietman7

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Posted 28 March 2016 - 05:33 AM

What type of security notifications?
What exactly do they say?
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#3 Alan in Toledo

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Posted 29 March 2016 - 06:15 PM

Since I posted the messages have not reappeared. Might it be that a Win10 update included a fix for this particular problem?



#4 quietman7

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Posted 29 March 2016 - 06:28 PM

Without more information, I would only be guessing about the exact cause. I suggest you continue to monitor your system and record all the information about any security notifications should they reoccur. That way you will be able to provide specific details which will allow us to investigate.
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#5 Alan in Toledo

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Posted 31 March 2016 - 09:02 AM

The problem returned this morning. Here's the message:

 

Tap or click to see antispyware apps

Windows Defender and Webroot Secure Anywhere are both turned off. Tap or click to see antispyware apps.

 

Clicking opens Control Panel Security and Maintenance. Choosing Security displays all options (firewall, virus protection, internet security...) are "on." Same for maintenance.


Edited by Alan in Toledo, 31 March 2016 - 03:24 PM.


#6 quietman7

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Posted 31 March 2016 - 04:01 PM

That appears to be a message from the Windows Action Center (Security Center)

Since Windows 8/10 Defender includes anti-virus protection, it typically is disabled by the installation of a third-party anti-virus program. If not, there could be conflicts since you should not be using two anti-virus solutions. Webroot Secure Anywhere includes an anti-virus. See the IMPORTANT NOTE about not using more than one anti-virus program in this topic.

Disable Windows Defender and reboot the machine.
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#7 Alan in Toledo

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Posted 01 April 2016 - 01:03 AM

Thanks! (I donated on Feb. 23).



#8 quietman7

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Posted 01 April 2016 - 05:35 AM

You're welcome and we appreciate the donation.
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