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slow pc (guess svchost.exe)


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#1 ChentoX

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Posted 28 March 2016 - 04:30 AM

my pc is slow, and the reason of that i guess is svchost processes. in task menager i see around 9-10 processes svchost, and one of them uses nearly 150,000k (or more ). At first i wrote a topic about this in  Virus, Trojan, Spyware, and Malware Removal Logs and girl with name satchfan offered to help me. i appreciate what she did for me, but after her help my pc is still slow and nothing changed.

any informations you need just ask.

windows experience index is 2, before some years it was like 5-6.

cpu - 2.7GHz

64 bit OS

3G ram 

i'd be honored if someone help me, thanks in advance 

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#2 dc3

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Posted 28 March 2016 - 12:01 PM

Since you had a member of the Malware Response Team go through your computer I believe we can assume that there is no malware causing this.

 

Just for the record, I have 74 processes running at this time, so 79 isn't that bad.

 

Let's start by doing the following.

 

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 ChentoX

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Posted 28 March 2016 - 01:08 PM

thanks for repply,and actually i guess the cpu temperature is because i changed its fan and cooling metal, or maybe because it has so many proccesses what do you think ?

 

 

http://speccy.piriform.com/results/ZzWwo7R6sIMSyTLHIwt3eiV

//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by viksa (administrator) on 28-03-2016 at 20:06:08
Running from "C:\Users\viksa\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: To Be Filled By O.E.M. Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/28/2016 08:00:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/28/2016 07:20:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/28/2016 11:19:30 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/27/2016 12:44:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/27/2016 02:59:30 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/27/2016 12:57:59 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/27/2016 12:40:41 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/26/2016 08:11:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/26/2016 06:22:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/26/2016 06:12:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (03/28/2016 08:00:35 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error: 
%%1053
 
Error: (03/28/2016 08:00:35 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
 
Error: (03/28/2016 08:00:05 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (03/28/2016 07:59:46 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error: 
%%1053
 
Error: (03/28/2016 07:59:46 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
 
Error: (03/28/2016 07:59:00 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:54:20 PM on ‎3/‎28/‎2016 was unexpected.
 
Error: (03/28/2016 07:20:38 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (03/28/2016 11:19:32 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (03/27/2016 12:45:27 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
cdrom
 
Error: (03/27/2016 12:43:43 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error: 
%%1053
 
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Date: 2015-05-03 01:15:52.585
  Description: Windows is unable to verify the image integrity of the file \Device\CdRom0\WinIo.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-05-03 01:15:52.503
  Description: Windows is unable to verify the image integrity of the file \Device\CdRom0\WinIo.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-05-02 10:32:11.289
  Description: Windows is unable to verify the image integrity of the file \Device\CdRom0\WinIo.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-05-02 10:32:11.210
  Description: Windows is unable to verify the image integrity of the file \Device\CdRom0\WinIo.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-05-02 08:24:02.236
  Description: Windows is unable to verify the image integrity of the file \Device\CdRom0\WinIo.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-05-02 08:24:02.064
  Description: Windows is unable to verify the image integrity of the file \Device\CdRom0\WinIo.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-05-02 05:28:25.879
  Description: Windows is unable to verify the image integrity of the file \Device\CdRom0\WinIo.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-05-02 05:28:25.586
  Description: Windows is unable to verify the image integrity of the file \Device\CdRom0\WinIo.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20060 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{4E7B5579-F76C-B709-84A7-F40460F5C70F}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Assassin's Creed (HKLM-x32\...\{8CFA9151-6404-409A-AF22-4632D04582FD}) (Version: 1.02 - Ubisoft)
Assassin's Creed Rogue (HKLM-x32\...\Uplay Install 895) (Version:  - Ubisoft)
Avira Antivirus (HKLM-x32\...\Avira Antivirus) (Version: 15.0.16.282 - Avira Operations GmbH & Co. KG)
Avira Browser Safety (HKLM-x32\...\{9E10EA90-5E97-43B7-A246-FC7B4F5E9493}) (Version: 1.4.5.509 - Avira Operations GmbH & Co KG)
Avira Launcher (HKLM-x32\...\{083E4B17-EF54-4FD6-A3C8-CA2069FC1315}) (Version: 1.1.56.9119 - Avira Operations GmbH & Co. KG) Hidden
Avira Launcher (HKLM-x32\...\{3b87484e-d70b-4b4f-ad59-2ae89571e2cf}) (Version: 1.1.56.9119 - Avira Operations GmbH & Co. KG)
CodeBlocks (HKCU\...\CodeBlocks) (Version: 13.12 - The Code::Blocks Team)
CoffeeCup Free HTML Editor (HKCU\...\CoffeeCup Free HTML Editor) (Version:  - )
DAEMON Tools Lite (HKLM\...\DAEMON Tools Lite) (Version: 5.0.1.0407 - Disc Soft Ltd)
Dev-C++ 5 beta 9 release (4.9.9.2) (HKLM-x32\...\Dev-C++) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 49.0.2623.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
League of Legends (HKLM-x32\...\{79BF4901-1EC4-4726-B3C2-A7859706C6E7}) (Version: 3.0.1 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
Lightshot-5.3.0.0 (HKLM-x32\...\{30A5B3C9-2084-4063-A32A-628A98DE512B}_is1) (Version: 5.3.0.0 - Skillbrains)
Lv18PICFLASH Programmer (remove only) (HKLM-x32\...\Lv18PICFLASH Programmer) (Version:  - )
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
mikroC PRO for PIC (remove only) (HKLM-x32\...\mikroC PRO for PIC) (Version:  - mikroElektronika)
mikroProg Suite For PIC (remove only) (HKLM-x32\...\mikroProg Suite For PIC) (Version:  - mikroElektronika)
NBA 2K14 (HKLM-x32\...\{4FE0545A-1BF3-4B9B-A044-6E1EE719E197}) (Version: 1.0.0 - 2K Sports)
PICFLASH with mikroICD (remove only) (HKLM-x32\...\PICFLASH with mikroICD) (Version:  - )
Python 2.7 (64-bit) (HKLM\...\{20c31435-2a0a-4580-be8b-ac06fc243ca5}) (Version: 2.7.150 - Python Software Foundation)
Python 2.7 pywin32-220 (HKLM\...\pywin32-py2.7) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7487 - Realtek Semiconductor Corp.)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 8.0.0.9103 - Microsoft Corporation)
Skype™ 7.7 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.7.103 - Skype Technologies S.A.)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
TeamViewer 11 (HKLM-x32\...\TeamViewer) (Version: 11.0.56083 - TeamViewer)
Turbo Pascal 7 for Windows7-8-8.1 by TechApple.Net (HKCU\...\Turbo Pascal 7 for Windows7-8-8.1 by TechApple.Net) (Version: 00.07.00.00 - TechApple.Net)
Uplay (HKLM-x32\...\Uplay) (Version: 4.9 - Ubisoft)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Driver Package - mikroElektronika (USB18PRG) ClassName  (07/10/2010 6.1.7600) (HKLM\...\54C7C567898ADB9173D5761C17924A844122BDCE) (Version: 07/10/2010 6.1.7600 - mikroElektronika)
WinRAR 5.21 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 49%
Total physical RAM: 3071.18 MB
Available physical RAM: 1543.96 MB
Total Virtual: 6140.55 MB
Available Virtual: 3982.71 MB
 
========================= Partitions: =====================================
 
2 Drive c: () (Fixed) (Total:160.21 GB) (Free:82.98 GB) NTFS
3 Drive d: (Local Disc D) (Fixed) (Total:270.45 GB) (Free:110.4 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\VIKSA-PC
 
Administrator            Guest                    viksa                    
 
========================= Minidump Files ==================================
 
C:\Windows\Minidump\022616-24171-01.dmp
C:\Windows\Minidump\031116-23046-01.dmp
C:\Windows\Minidump\101715-20968-01.dmp
C:\Windows\Minidump\112115-27609-01.dmp
C:\Windows\Minidump\120615-21468-01.dmp
C:\Windows\Minidump\121515-18250-01.dmp
 
**** End of log ****


#4 ChentoX

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Posted 28 March 2016 - 02:27 PM

i fixed my cooler check now

 http://speccy.piriform.com/results/X1tzwTtcK4pp1fIAO2a4jJD



#5 dc3

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Posted 28 March 2016 - 02:33 PM

How did you fix it?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 ChentoX

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Posted 28 March 2016 - 02:38 PM

the cooler wasnt even fixed on the motherboard, it was just let so hang on its own

so i screwed it well


Edited by ChentoX, 28 March 2016 - 02:39 PM.


#7 dc3

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Posted 28 March 2016 - 02:42 PM

:hysterical:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 ChentoX

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Posted 28 March 2016 - 03:39 PM

here we stop ?






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