He is known she asked me for help, I ceased to function printer, so she bought a new Canon - installed the drivers from the cd printer is installed, but the press can not and does not even configure the printer as if it were blocked - printer driver is not installed, even though the report as it is, print a test page failed, I even tried a new user - admin, but it's the same.
I checked everything and PC for viruses - is installed for several years KIS, and check for rootkits TDSSKiller, BitDefender and everything clean - system is Windows 7 32bit Pro, new printer Canon MG5650.
I tried everything from Canon and clean uninstall CCleaner, install only the driver itself from the pages of the Canon, but still the same - the printer on another PC with Win 8 works perfectly.
Driver behaves like installed, but there is something wrong. Scanning operating normally.
The thus behave as other printers installed -virtual pdf.
It looks at the vulnerability, but everything I've checked and it's ok.
Please advice, thanks in advance to everyone for help
Edited by ufotr, 28 March 2016 - 02:19 AM.