I have an old fully functioning notebook which is currently running the Windows XP Home Edition (2002). The notebook is still in working condition and I've recently decided to upgrade its RAM and OS.
However, a few days ago it was infected with a malicious virus which I'm certain is NOT in the OS but in the Master Boot Record. Reasons for deciding so include:
1. I've ran everything under the sun and there's no detection;
2. Internet connection is on in the system tray, but I'm barred from accessing any sites regardless of which browser I use (only page it allows is the microsoft page - the start up page on IE8);
3. I've uninstall some programmes (Firefox and Avast), but they are still present in the laptop;
4. My address bar in windows explorer is hidden even after I've put a tick to show it;
5. Every time immediately after I clicked on Shut down, my USB antivirus Real Time Protection notification bubble appears.
I am no expert when it comes to removing viruses, but I've been online searching for possible ways to remove this horror as I would like to upgrade my laptop to a newer OS. Even my USB is infected - the virus completely wiped out its content and planted itself in an invisible System Volume Information folder, which also denies access to anyone or anything that tries to remove it.
I really need some advice / help on getting rid of this. Obviously, I cannot download any software or use the USB ports. The only alternative is the CD-ROM, which I hope is a safe avenue and I've been using it to load all the malware antivirus and rootkit destroyers (from another computer) that I can find online to CDs. I've also ran a couple of rescue cd / discs, but they did not detect anything (which leads me to arrive at the infection is in the MBR).
Any guidance / advice would be greatly appreciated.
Edited by Orange Blossom, 27 March 2016 - 10:03 PM.
Moved from XP to AII. ~ OB