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WINDOWS WILL NOT INSTALL OFFICE 2010 UPDATES

Started by passacaglia , Mar 27 2016 09:03 AM

  • This topic is locked This topic is locked
4 replies to this topic

#1 passacaglia

passacaglia

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Posted 27 March 2016 - 09:03 AM

I have a lot of uninstalled Office 2010 updates. I recently received two more and they would not install. Is this a problem? Should I install a newer version?

 

Thank you very much for your guidance and explanations.


My blog:   http://egalexandersson.blogspot.cl/

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#2 hamluis

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Posted 27 March 2016 - 09:17 AM

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis

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#3 passacaglia

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Posted 27 March 2016 - 02:13 PM

 
 
MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by ERNESTO (administrator) on 27-03-2016 at 16:01:08
Running from "T:\Downloads"
Microsoft Windows 7 Enterprise  Service Pack 1 (X64)
Model: H87M-D3H Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
Context: Windows Application
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: Element not found.  (HRESULT : 0x80070490) (0x80070490)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.
Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.
Context: Windows Application, SystemIndex Catalog
Details: The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.
Details: 0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))
 
Error: (03/27/2016 10:34:36 AM) (Source: ESENT) (User: )
Description: Windows (4632) Windows: Error -1811 occurred while opening logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS0000C.log.
 
System errors:
=============
Error: (03/27/2016 02:38:19 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
 
Error: (03/27/2016 02:38:19 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
 
Error: (03/27/2016 02:38:19 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
 
Error: (03/27/2016 02:38:19 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
 
Error: (03/27/2016 02:38:19 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801
 
Error: (03/27/2016 02:38:19 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801
 
Error: (03/27/2016 02:31:30 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
 
Error: (03/27/2016 02:31:30 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
 
Error: (03/27/2016 02:31:30 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
 
Error: (03/27/2016 02:31:30 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
 
Microsoft Office Sessions:
=========================
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details:  Element not found.  (HRESULT : 0x80070490) (0x80070490)   Search.TripoliIndexer
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details:  The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)   Search.JetPropStore
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog
Details:  The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service)(User: )
Description: 
Details: The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)   The catalog is corrupt
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service)(User: )
Description: 
Details:  The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)   4700
 
Error: (03/27/2016 10:34:36 AM) (Source: Windows Search Service)(User: )
Description: 
Details:  0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))
 
Error: (03/27/2016 10:34:36 AM) (Source: ESENT)(User: )
Description: Windows4632Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS0000C.log-1811
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.5.41865 - BitTorrent Inc.)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.182 - Adobe Systems Incorporated)
Advanced Fix 2014 version 2.1.3.85 (HKLM-x32\...\{0094D07C-1FFB-4450-8D10-AD7E05A318DF}_is1) (Version: 2.1.3.85 - Advanced Fix, Inc.)
Advanced SystemCare 8 (HKLM-x32\...\Advanced SystemCare 8_is1) (Version: 8.0.3 - IObit)
AOMEI Backupper Standard (HKLM-x32\...\{A83692F5-3E9B-4E95-9E7E-B5DF5536C09F}_is1) (Version:  - AOMEI Technology Co., Ltd.)
AOMEI Partition Assistant Pro Edition 5.6 (HKLM-x32\...\AOMEI Partition Assistant Pro Edition 5.6_is1) (Version:  - M.A.G.)
Ashampoo Burning Studio 16 (HKLM-x32\...\{91B33C97-A730-69CE-7A4F-4ADF378BB993}_is1) (Version: 16.0.6 - Ashampoo GmbH & Co. KG)
Bitdefender Agent (HKLM\...\Bitdefender Agent) (Version: 20.0.17.1000 - Bitdefender)
Bitdefender Total Security 2016 (HKLM\...\Bitdefender) (Version: 20.0.20.1143 - Bitdefender)
BurnAware Free 8.7 (HKLM-x32\...\BurnAware Free_is1) (Version:  - Burnaware)
calibre 64bit (HKLM\...\{2E0DEF55-D1D3-493C-8673-D4B30F12B9CE}) (Version: 2.51.0 - Kovid Goyal)
CCleaner (HKLM\...\CCleaner) (Version: 5.16 - Piriform)
CDBurnerXP (HKLM-x32\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.5.6.5931 - CDBurnerXP)
Corsair SSD Toolbox 1.2.3.5 (HKLM-x32\...\{70DE02E8-FBDD-4892-9B21-117DCA1DD553}_is1) (Version: 1.2.3.5 - Corsair)
CyberLink PowerDVD 15 (HKLM-x32\...\{DE85B8F3-D088-4D6E-A970-EE0BC7883A66}) (Version: 15.0.2211.58 - CyberLink Corp.)
FairStars CD Ripper 1.90 (HKLM-x32\...\FairStars CD Ripper_is1) (Version:  - FairStars Soft)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 7.3.0.118 - Foxit Software Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 49.0.2623.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4294 - Intel Corporation)
Intel® Watchdog Timer Driver (Intel® WDT) (HKLM-x32\...\{3FD0C489-0F02-481a-A3E1-9754CD396761}) (Version:  - Intel Corporation)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.1.5.24 - IObit)
Java 8 Update 77 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218077F0}) (Version: 8.0.770.3 - Oracle Corporation)
Karen's Clipboard Viewer (HKLM-x32\...\Karen's Clipboard Viewer) (Version: 2.2.0.0 - Karen Kenworthy)
KMSpico (HKLM\...\{8B29D47F-92E2-4C20-9EE0-F710991F5D7C}_is1) (Version:  - )
Lightshot-5.3.0.0 (HKLM-x32\...\{30A5B3C9-2084-4063-A32A-628A98DE512B}_is1) (Version: 5.3.0.0 - Skillbrains)
Malwarebytes Anti-Exploit version 1.8.1.1189 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.8.1.1189 - Malwarebytes)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM-x32\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MPC-HC 1.7.9 (64-bit) (HKLM\...\{2ACBF1FA-F5C3-4B19-A774-B22A31F231B9}_is1) (Version: 1.7.9 - MPC-HC Team)
NVIDIA 3D Vision Controller Driver 364.44 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 364.44 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 364.51 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 364.51 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.10.2.40 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.10.2.40 - NVIDIA Corporation)
NVIDIA Graphics Driver 364.51 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 364.51 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.4 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.4 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
Potplayer-64 Bits (HKLM\...\PotPlayer64) (Version:  - Kakao Corp.)
Quick Search 5.15.1.62 (HKLM-x32\...\Quick Search) (Version: 5.15.1.62 - Glarysoft Ltd)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7673 - Realtek Semiconductor Corp.)
Revo Uninstaller Pro 3.0.8 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.0.8 - VS Revo Group, Ltd.)
RogueKiller version 12 (HKLM\...\8B3D7924-ED89-486B-8322-E8594065D5CB_is1) (Version: 12 - Adlice Software)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0018-0000-1000-0000000FF1CE}_Office14.POWERPOINT_{A3364707-2F53-4C83-8F68-C9877A9080C7}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0018-0409-1000-0000000FF1CE}_Office14.POWERPOINT_{C7BC6847-623D-4D8F-B87C-82215F0752BA}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-0409-1000-0000000FF1CE}_Office14.POWERPOINT_{C814F7D9-CE9D-45AA-BA7C-88BDD0E1EB7C}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-0409-1000-0000000FF1CE}_Office14.WORD_{C814F7D9-CE9D-45AA-BA7C-88BDD0E1EB7C}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-040C-1000-0000000FF1CE}_Office14.POWERPOINT_{77A8B979-11B0-4774-8003-574EE8A4BC22}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-040C-1000-0000000FF1CE}_Office14.WORD_{77A8B979-11B0-4774-8003-574EE8A4BC22}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-0C0A-1000-0000000FF1CE}_Office14.POWERPOINT_{05916788-991E-417B-A8F3-77F90A2B8271}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-001F-0C0A-1000-0000000FF1CE}_Office14.WORD_{05916788-991E-417B-A8F3-77F90A2B8271}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-002C-0409-1000-0000000FF1CE}_Office14.POWERPOINT_{D4D48631-AC28-4250-B882-C956555B0B1D}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-002C-0409-1000-0000000FF1CE}_Office14.WORD_{D4D48631-AC28-4250-B882-C956555B0B1D}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0043-0409-1000-0000000FF1CE}_Office14.POWERPOINT_{944EFCFD-823D-4C0A-9B01-CD76EEAEA1F3}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0043-0409-1000-0000000FF1CE}_Office14.WORD_{944EFCFD-823D-4C0A-9B01-CD76EEAEA1F3}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.POWERPOINT_{58B1AD3E-54D7-42DC-AF42-218AA7C1ED8B}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.WORD_{58B1AD3E-54D7-42DC-AF42-218AA7C1ED8B}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0115-0409-1000-0000000FF1CE}_Office14.POWERPOINT_{58B1AD3E-54D7-42DC-AF42-218AA7C1ED8B}) (Version:  - Microsoft) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{90140000-0115-0409-1000-0000000FF1CE}_Office14.WORD_{58B1AD3E-54D7-42DC-AF42-218AA7C1ED8B}) (Version:  - Microsoft) Hidden
SES Driver (HKLM\...\{D8CC254C-C671-4664-9A38-FA368D1E2C97}) (Version: 1.0.0 - Western Digital)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 5.1.0270 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.10.2.40 - NVIDIA Corporation) Hidden
Smart Defrag 4 (HKLM-x32\...\Smart Defrag 4_is1) (Version: 4.3 - IObit)
Speccy (HKLM\...\Speccy) (Version: 1.29 - Piriform)
Surfing Protection (HKLM-x32\...\IObit Surfing Protection_is1) (Version: 1.2 - IObit)
TweakBit Driver Updater (HKLM-x32\...\{62D64B30-6E10-4C49-95FE-EDD8F8165DED}_is1) (Version: 1.7.0.4 - Auslogics Labs Pty Ltd)
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Vulkan Run Time Libraries 1.0.3.0 (HKLM\...\VulkanRT1.0.3.0) (Version: 1.0.3.0 - LunarG, Inc.)
Windows Automated Installation Kit (HKLM\...\{31E8F586-4EF7-4500-844D-BA8756474FF1}) (Version: 2.0.0.0 - Microsoft Corporation)
Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM  (01/19/2011 1.0.0009.0) (HKLM\...\4CA7CFBB29889F25ACB3DF6E3A42BAE29EB43B20) (Version: 01/19/2011 1.0.0009.0 - Western Digital Technologies)
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
 
========================= Memory info: ===================================
Percentage of memory in use: 20%
Total physical RAM: 16263 MB
Available physical RAM: 12878.34 MB
Total Virtual: 32524.21 MB
Available Virtual: 29048.96 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:118.55 GB) (Free:45.85 GB) NTFS
2 Drive f: () (Fixed) (Total:2794.52 GB) (Free:1432.18 GB) NTFS
3 Drive g: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS
5 Drive t: (TOSHIBA) (Fixed) (Total:931.51 GB) (Free:405.31 GB) NTFS
 
========================= Users: ========================================
User accounts for \\ERNESTO-PC
 
Administrator            ERNESTO                  Guest                    
 
 
**** End of log ****
 
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Edited by hamluis, 27 March 2016 - 02:52 PM.

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#4 Niweg

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Posted 27 March 2016 - 02:54 PM

 It's always worked for me with both Office 2007 and 2010.  There's an option in Office to tell it to include updates for it when you do Windows updates.  I'm running the 2007 version at the moment, and I think it's different in the 2010 version, but you should be able to find it by bringing something like Word up and clicking the big button in the upper left corner then clicking Options, if I remember.  It's somewhere in the options I know, I just don't remember exactly where.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.

#5 hamluis

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Posted 27 March 2016 - 02:59 PM

KMSpico (HKLM\...\{8B29D47F-92E2-4C20-9EE0-F710991F5D7C}_is1) (Version:  - )
 
It appears that you are runnng illegal software on your system.  As long as that is the case, we will not be able to assist you with system issues.
 
Excerpt from Forum Rules:  "No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences."
 
This topic is now closed.  If you have any questions about my actions, please convey such to me via PM.
 
Louis

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