Read the documentation that came with the printer. IIRC the standard warranty is one-year. But they typically offer extended warranties. You would have to check the paperwork, including the receipt from the place where you bought it.
EDIT: You can also provide the model # and Serial # to HP via phone or web, and they will tell you the warranty status.
If it is only a year or so old, it might still be covered, or it might still be feasible to tack on an extension.
That might still be cheaper than buying a new printer.
If you got an error installing an ink cartridge, the first logical step to troubleshoot would be to try another cartridge, in the off chance that the first one was defective.
If you get the same error with a new, different cartridge, then it would probably narrow down the source of the problem to the printer itself.
That seems like the easiest thing to try, before buying and setting up a new printer??
As I mentioned, I just presented suggestions for how I would approach this.
If the printer is new/newer, I would try to determine the cause of the problem (perhaps just a faulty ink cartridge) first.
If it's just the cartridge, then you are all set.
If is is the printer itself, then I would probably try to repair it, IF it is under warranty and can be done "easily".
If the printer is "broken" and out of warranty, then it's up to you whether to repair or replace it.
I use my AIO with wired and wireless printing on multiple computers, as well as landline FAX and digital answering machine.
While it's not the end of the world to install and configure a brand new printer/fax for all those systems (and HP phone support is great help), I would try to salvage the existing printer before tossing it out and starting over.
Time, effort, $$...
It's certainly up to you, though.
Edited by MoxieMomma, 27 March 2016 - 06:37 AM.