cryptowall 3.0

Is there an unlock for cryptowall 3.0? I have some customer data on an external hard drive and he wants them unlocked. But from what I know of this ransomeware is that it clones and deletes the old files and encrypts the new copy.... So question, is there a way to unlock these files?

Afraid there is no solution for any variant of CryptoWall still.

 

You can view the support topic for more information.

• CryptoWall 3.0 Support & Discussion Topic

A repository of all current knowledge regarding CryptoWall, CryptoWall 2.0, CryptoWall 3.0 & CryptoWall 4.0 is provided by Grinler (aka Lawrence Abrams), in this topic: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

Unfortunately at this time there is no fix tool and decryption of CryptoWall files...is impossible since there is no way to retrieve the private key that can be used to decrypt your files without paying the ransom. For a more detailed explanation, read this reply by Nathan (DecrypterFixer).

The only methods you have of restoring your files is explained in the FAQ: How to restore files encrypted by CryptoWall...but there is no guarantee that will work. As with most ransomware infections...the best solution for dealing with encrypted data is to restore from backups. If that is not a viable option, the only other alternative is to save your data as is and wait for a possible breakthrough...meaning, what seems like an impossibility at the moment (decryption of your data), there is always hope someday there may be a potential solution so save the encrypted data and wait until that time.

Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in the support topic link provided byDemonslay335. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion...this topic is closed.

Thanks
The BC Staff