A repository of all current knowledge regarding
CryptoWall, CryptoWall 2.0, CryptoWall 3.0 & CryptoWall 4.0 is provided by
Grinler (aka Lawrence Abrams), in this topic:
CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQUnfortunately at this time there is no fix tool and
decryption of CryptoWall files...is impossible since there is no way to retrieve the private key that can be used to decrypt your files without paying the ransom. For a more detailed explanation, read this
reply by Nathan (DecrypterFixer).
The only methods you have of restoring your files is explained in the FAQ:
How to restore files encrypted by CryptoWall...but there is no guarantee that will work. As with most ransomware infections...the best solution for dealing with encrypted data is to
restore from backups. If that is not a viable option, the only other alternative is to
save your data as is and wait for a possible breakthrough...meaning, what seems like an impossibility at the moment (decryption of your data), there is always hope someday there may be a potential solution so save the encrypted data and wait until that time.
Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in the support topic link provided byDemonslay335. Doing that will also ensure you receive proper assistance from our crypto malware experts since they may not see this thread. To avoid unnecessary confusion...this topic is closed.
Thanks
The BC Staff