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DNS lookup fail using Chrome via Parellels


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18 replies to this topic

#1 rstaad

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Posted 24 March 2016 - 09:51 PM

For the last couple of days I've been receiving a DNS lookup fail using Chrome on Windows 8 via Parallels on iMac running OS 10.11.3.  Can anyone help?

Mod Edit: Moved to Mac OS forum ~~ boopme

Edited by boopme, 25 March 2016 - 08:12 AM.


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#2 dc3

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Posted 25 March 2016 - 07:47 AM

The operating system El Capitan v10.11.3 is not a Windows product.  This topic does not belong in the Windows forums, this is why it has been moved to the Mac OS forum.


Edited by dc3, 25 March 2016 - 11:17 AM.

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#3 rstaad

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Posted 25 March 2016 - 12:04 PM

Thanks for moving this to the appropriate forum.  I realize El Capitan is not a Windows product, but Windows 8 is.  I'm running Parelles on my iMac to use Windows 8.  For the last couple of days I've been receiving this error when using Chrome.  Any help would be greatly appreciated.



#4 seedy21

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Posted 25 March 2016 - 12:08 PM

Are you able to browse the internet on the Mac Side and on the Windows using a different browser?


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#5 rstaad

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Posted 25 March 2016 - 12:14 PM

I can use any browser on the Mac side perfectly, using Chrome or others.



#6 seedy21

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Posted 25 March 2016 - 12:16 PM

What about on the Windows Side? Can you use Internet Explorer?


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#7 rstaad

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Posted 25 March 2016 - 12:26 PM

Nope, can't use that either.  Same error.



#8 seedy21

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Posted 25 March 2016 - 12:37 PM

We need to run a Command with Command Prompt on your Windows 8 Machine.

Click on Start, click on Run and type in "cmd.exe" and click Run.
Type in the following line followed by clicking Enter

ipconfig /all > cmd.txt && Notepad cmd.txt

If they was no errors please exit Command Prompt.

This will have created a Textfile called cmd. Please copy and paste the contents into your next reply.


“It's only after we've lost everything that we're free to do anything.”
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#9 rstaad

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Posted 25 March 2016 - 12:50 PM

Thanks for all the help seedy21.  Here's the content:

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : ROSSSTAADECAE32
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® PRO/1000 MT Network Connection
   Physical Address. . . . . . . . . : 00-1C-42-3C-BB-73
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c882:7895:9d77:2bcf%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.9(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : March 25, 2016 1:46:44 PM
   Lease Expires . . . . . . . . . . : March 25, 2016 2:46:44 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 234888258
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-1E-09-1A-00-1C-42-3C-BB-73
   DNS Servers . . . . . . . . . . . : 209.18.47.62
                                       209.18.47.61
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{974909C1-2F6C-4D6C-938B-29A33415DFBA}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes



#10 seedy21

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Posted 25 March 2016 - 12:57 PM

  • Log in to Windows with an Administrator account. If your account doesn’t have Administrator privileges, you may not be able to adjust your DNS server settings.
     
  • Open the Start menu and select Control Panel.
     
    Note for Windows 8: Simply begin typing “Control panel” while viewing the Start screen. Click Control Panel in the search results to open it.
     
  • In the Control Panel, select Network and Internet, and then Network and Sharing Centre.
  • Select Change adapter settings in the left-hand column.
  • Right-click on your active internet connection (this may be "Ethernet", "Wireless Network Connection" or "Local Area Connection" depending on how your computer is set up) and select Properties.
  • Select Use the following DNS server addresses and then enter the following:
    Preferred DNS server: 8.8.8.8
    Alternate DNS server: 8.8.4.4
  • Click OK to finish.

 

Next

 

 

We need to run a Command with Command Prompt on your Windows 8 Machine.

Click on Start, click on Run and type in "cmd.exe" and click Run.
Type in the following line followed by clicking Enter

Ping www.google.co.uk > cmd.txt && Notepad cmd.txt

If they was no errors please exit Command Prompt.

This will have created a Textfile called cmd. Please copy and paste the contents into your next reply.


“It's only after we've lost everything that we're free to do anything.”
― Chuck Palahniuk, Fight Club

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#11 rstaad

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Posted 25 March 2016 - 01:03 PM

I can get through the first 5 steps you listed, but there isn't an option to select "Use the following DNS server addresses"



#12 seedy21

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Posted 25 March 2016 - 01:10 PM

Hi,

 

You should get to a page like this one:-

 

 

Windows8-TCPIP8-TCPIPv4-Properties.png

 

May sure you click the box next to Use the following DNS Server Addresses.

 

If not can you take a Screenshot and upload it here so I can have a look at it?


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― Chuck Palahniuk, Fight Club

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#13 rstaad

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Posted 25 March 2016 - 01:11 PM

If I select "Properties" for either "Internet Protocol Version 4" or for version 6, I can then choose "Use the following DNS server addresses" and put in the preferred and alternate DNS server information.  Would this work? And, if so, should I enter what you gave me for both 4 and 6?



#14 seedy21

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Posted 25 March 2016 - 01:12 PM

Just for IPv4 please,.


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#15 rstaad

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Posted 25 March 2016 - 01:12 PM

Okay, I set this for IP Version 4.  Should I do the same for 6?


nevermind






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