I can not find anything else on the Internet specifically in this situation it would be a great help if any of you have any answers for me, or perhaps I am freaking out too much.
I occasionally use the Microsoft Edge inbuilt app on my Xbox One, yesterday I was using it and I got the Popup/Malware with a bleeping noise along the lines of 'Dear Customer, a serious malfunction has been detected with Microsoft Edge. blah blah blah. Please call this toll free number'' - I instantly new it was a scam, I have seen similar pop ups before. However this just kept up on opening new windows, and I had no idea how to get it off, even when restarting, so i just shut my xbox off. (Does this mean you are still on these popups in a sense for a day???)
Anyway I was going to get around to sorting it today, but just before my home phone rang a relative picked up the phone and was being told about a computer problem, an error on the computer etc. I took the phone and a man with an asian accent, saying he was a Microsoft Technician or something wanted to know 'who was using a microsoft computer', I kept refuting him saying no one was and he got quite impatient and angry so I put the phone down. ----> I instantly guessed the call was related to this xbox browser incident...
I would just like to highlight I or anyone gave any details or information to these people.
I can quite clearly see he is a scammer and have researched this, but I am finding that people are either getting this malware or getting random calls but never one leading to the other. Does the fact these people have managed to phone me from a popup on my Xbox mean they have broken into my Computer System or Private Data (Can Malware or Breaches even be had on an Xbox One using Microsoft Edge!?!?). Has not getting off this pop up immediately and sort of leaving it on my browser (despite turning Xbox off) caused a risk?
I have done anti-viral and malware checks on my actual PC and am clean.. Should I be worried? Should I be taking a course of action? I'm just worried how they got my number from a simple viral scam pop-up on my Xbox Browser.