Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

bcmwl63a.sys windows 10


  • Please log in to reply
16 replies to this topic

#1 axiseye

axiseye

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 24 March 2016 - 11:38 AM

All help is appreciated.

 

Thank you in advance.

Attached Files



BC AdBot (Login to Remove)

 


#2 ScathEnfys

ScathEnfys

    Bleeping Butterfly


  • Members
  • 1,375 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Deep in the Surface Web
  • Local time:04:49 AM

Posted 24 March 2016 - 12:30 PM

What exactly is your problem? You've attached files, but don't explain what the issue is.
Proud system builder, modder, and watercooler.

GitHub | SoundCloud | Keybase

#3 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 981 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:04:49 AM

Posted 24 March 2016 - 12:34 PM

Hi. . .

 

The probable cause listed on all 12 dumps is your Broadcom BCM43142 wireless driver -

bcmwl63a.sys Mon Nov 23 17:56:21 2015 (56539995)

Unfortunately, Broadcom writes drivers for other device manufacturers (in this case - Broadcom wrote wifi device drivers for HP) but does not offer driver updates themselves -

https://www.sysnative.com/drivers/driver.php?id=bcmwl63a.sys

 

Therefore, you are at the mercy of HP Support for driver updates, which usually is not good because they don't keep their drivers updated.

 

Check HP Support for a Broadcom BCM43142 networking  driver update that is newer than 23 November 2015  - http://support.hp.com/us-en

 

Be sure to use the actual system model number found on the sticker on the back or bottom of the system.

 

If there are no driver updates available at HP Support, you'll have to purchase an external USB wifi adapter and disable the Broadcom wifi adapter (via Device Manager - devmgmt.msc) to stop the BSODs. If you do go this route, be sure to purchase one that is good about updating drivers -- like Realtek.

 

If the system is new and still under warranty - contact HP and demand a new system, preferably with an Intel wifi adapter as Intel always keeps their drivers updated.

 

Regards. . .

 

jcgriff2

 

BSOD DUMP SUMMARY

Spoiler

Edited by jcgriff2, 24 March 2016 - 02:11 PM.

Microsoft MVP 2009-2015

#4 axiseye

axiseye
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 25 March 2016 - 12:03 PM

Blue screen of death intermittently.



#5 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 981 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:04:49 AM

Posted 25 March 2016 - 12:16 PM

Were you able to update the driver?

 

If so, what is the current timestamp (date) on the driver?

 

Look in \windows\system32\drivers for bcmwl63a.sys; check "Properties" tab.

 

Re-run the jcgriff2/Sysnative app - http://www.sysnative.com/apps/SysnativeBSODCollectionApp.exe

 

Upload & attach the new zip output file.

 

Regards. . .

 

jcgriff2


Microsoft MVP 2009-2015

#6 axiseye

axiseye
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 25 March 2016 - 12:16 PM

Thank you JC, already tried all of those. Was hoping some would know of a direct link. I will keep trying from time to time.



#7 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 981 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:04:49 AM

Posted 25 March 2016 - 12:17 PM

axiseye, on 25 Mar 2016 - 1:16 PM, said:

Thank you JC, already tried all of those. Was hoping some would know of a direct link. I will keep trying from time to time.

 

So... you were not able to find a driver update?

 

I know it's next to impossible to find a Broadcom update.


Edited by jcgriff2, 25 March 2016 - 12:18 PM.

Microsoft MVP 2009-2015

#8 axiseye

axiseye
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 25 March 2016 - 12:18 PM

Time stamp is 1/26/16 driver 7.35.344.0, just donwloaded app and will try now.

Thank you



#9 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 981 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:04:49 AM

Posted 25 March 2016 - 12:19 PM

The driver was definitely updated based on timestamp.

 

You reply very fast to my posts! :)


Edited by jcgriff2, 25 March 2016 - 12:20 PM.

Microsoft MVP 2009-2015

#10 axiseye

axiseye
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 25 March 2016 - 12:20 PM

 

axiseye, on 25 Mar 2016 - 1:16 PM, said:

Thank you JC, already tried all of those. Was hoping some would know of a direct link. I will keep trying from time to time.

 

So... you were not able to find a driver update?

 

I know it's next to impossible to find a Broadcom update.

 

no new drives as of yesterday that I could find.



#11 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 981 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:04:49 AM

Posted 25 March 2016 - 12:21 PM

I'll check the new dumps to verify it is Broadcom as the probable cause.


Microsoft MVP 2009-2015

#12 axiseye

axiseye
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 25 March 2016 - 12:23 PM

Were you able to update the driver?

 

If so, what is the current timestamp (date) on the driver?

 

Look in \windows\system32\drivers for bcmwl63a.sys; check "Properties" tab.

 

Re-run the jcgriff2/Sysnative app - http://www.sysnative.com/apps/SysnativeBSODCollectionApp.exe

 

Upload & attach the new zip output file.

 

Regards. . .

 

jcgriff2

here is the new file.Attached File  SysnativeFileCollectionApp.zip   3.1MB   3 downloads


Edited by axiseye, 25 March 2016 - 12:55 PM.


#13 axiseye

axiseye
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 25 March 2016 - 12:48 PM

http://www.solvusoft.com/en/files/bsod-blue-screen-error/sys/windows/broadcom-corporation/broadcom-802-11-network-adapter-wireless-driver/bcmwl63a-sys/

This guys for real, seems sketchy to me.



#14 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 981 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:04:49 AM

Posted 25 March 2016 - 01:02 PM

That site gives me the creeps.


Microsoft MVP 2009-2015

#15 jcgriff2

jcgriff2

  • BSOD Kernel Dump Expert
  • 981 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey Shore
  • Local time:04:49 AM

Posted 25 March 2016 - 01:13 PM

The 3 new dumps list the updated Broadcom driver as the probable cause.

 

The dumps do reflect the updated driver -

bcmwl63a.sys Wed Jan 27 01:36:15 2016 (56A8655F)

They need to update the driver again to function properly with Windows.

 

Is the system still under warranty?

 

If not, your only option is to purchase a USB wifi adaptor (if a laptop; USB or PCIe card if desktop PC) & disable Broadcom wifi via Device Manager to stop the blue screens.

 

This is a shame. It's the primary reason that I preach constantly about buying systems with Intel wifi because Intel always keeps their drivers updated.

 

I'm sorry that there is not more that I can do for you here.

 

Regards. . .

 

jcgriff2

 

`

BSOD DUMP SUMMARY

Spoiler

Edited by jcgriff2, 25 March 2016 - 01:14 PM.

Microsoft MVP 2009-2015




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users