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Outerinfo Popups


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#1 scutajar

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Posted 02 August 2006 - 12:11 PM

HELP!

I have Outerinfo popups popping up on my PC. They don't have a certain time, they're completely random. I use Firefox as a browser and never use IE, however, the popups (which appear in IE) still appear anyway.

I was recently infected with SpywareQuake, and managed to remove it, but these popups still plague me. Any ideas how to kill them?

Here's the HiJack log.

Logfile of HijackThis v1.99.1
Scan saved at 6:50:27 PM, on 8/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasDtServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\DOCUME~1\Simon\MYDOCU~1\ICROSO~1.NET\taskmgr.exe
C:\Documents and Settings\Simon\Application Data\??sks\lsass.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Last.fm\LastFM.exe
C:\PROGRA~1\COMMON~1\MICROS~1\Msinfo\OFFPROV.EXE
C:\PROGRA~1\COMMON~1\MICROS~1\Msinfo\OFFPRV10.EXE
C:\WINDOWS\system32\ishost.exe
C:\WINDOWS\system32\ismon.exe
C:\WINDOWS\system32\issearch.exe
C:\WINDOWS\system32\isnotify.exe
C:\Program Files\Microsoft Office\Office10\FRONTPG.EXE
C:\Program Files\Adobe\Photoshop 7.0\Photoshop.exe
C:\Program Files\RevConnect\DCPlusPlus.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Hijack This!\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.onvol.net/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {873eb32d-ae1a-4183-89bd-45a77f761be4} - C:\WINDOWS\system32\ixt0.dll
O2 - BHO: Encarta Web Companion Helper Object - {955BE0B8-BC85-4CAF-856E-8E0D8B610560} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O2 - BHO: Trixie.Bho - {B0744341-96E0-4341-9ED2-8BC36CE0CCD0} - mscoree.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [gcasServ] C:\Program Files\GIANT Company Software\GIANT AntiSpyware\gcasServ.exe
O4 - HKLM\..\Run: [gcasDtServ] gcasDtServ.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X84-X85.exe
O4 - HKLM\..\Run: [Lexmark X84-X85 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X84-X85.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Program Files\Octoshape Streaming Services\Simon\OctoshapeClient.exe" -inv:bootrun
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Apso] "C:\DOCUME~1\Simon\MYDOCU~1\ICROSO~1.NET\taskmgr.exe" -vt yazr
O4 - HKCU\..\Run: [Ynfbfp] C:\Documents and Settings\Simon\Application Data\??sks\lsass.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - C:\WINDOWS\system32\mscoree.DLL
O9 - Extra 'Tools' menuitem: Tri&xie Options... - {20CCCFEC-D26F-4ffe-996B-388B39C8CCCA} - C:\WINDOWS\system32\mscoree.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Simon\Start Menu\Programs\IMVU\Run IMVU.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://scutajar.spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit...wn.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\WINDOWS\system32\csrss.dll C:\WINDOWS\system32\chkdsk.dll
O20 - Winlogon Notify: winvrh32 - C:\WINDOWS\SYSTEM32\winvrh32.dll
O21 - SSODL: cinnamomum - {93ac7c30-3878-4eaa-9420-7977285df5b1} - C:\WINDOWS\system32\pmnqguh.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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#2 -David-

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Posted 02 August 2006 - 12:52 PM

Hello there, welcome to Bleeping Computer.

It is a good idea to print off these instructions:
This will be useful as there is a possibility some of the instructions will need to be carried out where internet access is not available.
You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and also that you don't miss any steps out!
If you have any queries about the process or just general questions, just ask.

* Go to start > controlpanel > software > add/remove programs and uninstall next if present:

Oin
Yazzle by Oin
Purityscan by Oin
Snowballwars by Oin
Cowabanga by OIN
or anything similar with Oin in it.


* Please run the uninstaller by using the tutorial found here:
http://www.outerinfo.com/howto.html
Then Reboot! (v.important)

* Please download SmitfraudFix (by S!Ri)
  • Extract the content (a folder named SmitfraudFix) to your Desktop.
  • Open the SmitfraudFix folder and double-click smitfraudfix.cmd
  • Select option #1 - Search by typing 1, and press Enter.
  • A text file will appear, which lists infected files (if present).
  • Please copy/paste the content of that report into your next reply.
  • Note : process.exe is detected by some antivirus programs as a "RiskTool"; it is not a virus, but a program used to stop system processes.
David

#3 scutajar

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Posted 02 August 2006 - 02:31 PM

Ok. Instructions followed. I found some stuff in the Control Panel which I uninstalled, used the Outerinfo uninstaller from online and used Smitfraudfix. Here's the log:

SmitFraudFix v2.79

Scan done at 21:24:13.09, Wed 08/02/2006
Run from C:\Documents and Settings\Simon\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in normal mode

C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32

C:\WINDOWS\system32\ishost.exe FOUND !
C:\WINDOWS\system32\ismon.exe FOUND !
C:\WINDOWS\system32\isnotify.exe FOUND !
C:\WINDOWS\system32\issearch.exe FOUND !
C:\WINDOWS\system32\ixt?.dll FOUND !
C:\WINDOWS\system32\ixt??.dll FOUND !
C:\WINDOWS\system32\ot.ico FOUND !
C:\WINDOWS\system32\ts.ico FOUND !
C:\WINDOWS\system32\components\flx?.dll FOUND !
C:\WINDOWS\system32\components\flx??.dll FOUND !
C:\WINDOWS\system32\components\flx???.dll FOUND !

C:\Documents and Settings\Simon\Application Data


Start Menu


C:\DOCUME~1\Simon\FAVORI~1

C:\DOCUME~1\Simon\FAVORI~1\Antivirus Test Online.url FOUND !

Desktop


C:\Program Files


Corrupted keys


Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"cinnamomum"="{93ac7c30-3878-4eaa-9420-7977285df5b1}"


Scanning wininet.dll infection


End

#4 -David-

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Posted 02 August 2006 - 02:36 PM

Hello there,

It is a good idea to print off these instructions:
This will be useful as there is a possibility some of the instructions will need to be carried out where internet access is not available.
You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and also that you don't miss any steps out!
If you have any queries about the process or just general questions, just ask.

Now reboot into Safe Mode.
This can be done tapping the F8 key as soon as you start your computer
You will be brought to a menu where you can choose to boot into safe mode.
Make sure you choose the option without networking support.

Once in Safe Mode, open the SmitfraudFix folder again.
  • Double-click smitfraudfix.cmd.
  • Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
  • You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
  • The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".
  • The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
  • A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
  • The report can also be found at the root of the system drive, usually at C:\rapport.txt
  • Warning : running option #2 on a non infected computer will remove your Desktop background.
David

#5 scutajar

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Posted 02 August 2006 - 02:53 PM

Here's the log you required.

SmitFraudFix v2.79

Scan done at 21:41:20.00, Wed 08/02/2006
Run from C:\Documents and Settings\Simon\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in safe mode

Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"cinnamomum"="{93ac7c30-3878-4eaa-9420-7977285df5b1}"


Killing process


Generic Renos Fix

GenericRenosFix by S!Ri

C:\WINDOWS\system32\pmnqguh.dll -> Missing File


Deleting infected files

C:\WINDOWS\system32\ishost.exe Deleted
C:\WINDOWS\system32\ismon.exe Deleted
C:\WINDOWS\system32\isnotify.exe Deleted
C:\WINDOWS\system32\issearch.exe Deleted
C:\WINDOWS\system32\ixt?.dll Deleted
C:\WINDOWS\system32\ot.ico Deleted
C:\WINDOWS\system32\ts.ico Deleted
C:\WINDOWS\system32\components\flx?.dll Deleted
C:\DOCUME~1\Simon\FAVORI~1\Antivirus Test Online.url Deleted

Deleting Temp Files


Registry Cleaning

Registry Cleaning done.

After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


End

#6 -David-

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Posted 02 August 2006 - 03:50 PM

Download Combofix to your desktop.
Doubleclick combo.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.
When finished, it should produce a log, combofix.txt.
Post this log in your next reply together with a new hijackthislog.
David

#7 -David-

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Posted 17 August 2006 - 10:50 AM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending me
a PM with the address of the thread using the link here. This applies only to the original topic starter.

Everyone else please begin a New Topic.




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