OK. Let me start with info first. I am on Windows-10 and all latest updates installed. I upgraded from W-7 the first week the upgrade was available.
I know this is going to sound absurd, but during the night some new folders showed up in my personal folder. Folders that say My Documents, Cookies, Application Data, Local Settings, and my favorites......Net Hood and Print Hood. There are others but I didn't think I should list all of them. Also, in the C: drive under Users, there are two new files "All Users" and "Default Users" that were not there yesterday. And I can not get access to any of these things that just appeared. When I click on them, I get a popup that shows the path to my folder and says the folder is not available and access denied. And these folders have Modification dates mostly from December 2015.
So, have I gone insane, or does my PC really have gremlins? I have recently had two incidents with the reboot loop from hell. And more recently, the screen turned blue, with the little frowny face that said "Your PC ran into a problem and needs to restart. We are just collecting some error info and will restart it for you". Underneath it said I could go online and search this error: BAD_POOL_HEADER. I had music playing when this happened and it started humming really loud. I was afraid I had run into another boot loop, but it started back up with no problems.
I am very computer illiterate, so I am on the Microsoft community support quite a bit. But, lately the answers I see on there seem to involve starting a new profile. Or when I asked about this Pool Header, and asked if someone could explain it to me in very simple language, I did have one person who offered advice how to fix it, but the instructions he gave (as in changing the info in the File Folder Option) made no sense even to me.
So, I am here to see if anyone can offer up some explanation as to why these non accessible folders just showed up. Oh! I forgot to say, that all of these folders have small black check marks on them. That's about it in a nut shell. I sure could use some answers or advice where I can find them. Oh BTW, I took long videos during the boot loop thing, and a few photos during this last episode if they would help.
I thank you all