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Wireless connected, but no internet connection


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#1 lb407

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Posted 23 March 2016 - 12:01 PM

I have an ASUS Zenbook that use to connect to my wireless signal with no problems. A couple of days ago it stopped the internet access. I tried several suggestions, but I can't seem to get anything to work. I have a PC next to the router and there seems to be no problem but it si wired. I have a Roku device about 8-10 feet away and it works. But the Zenbook and anything in my family room won't connect. I do have a Linksys extender to push the signal to that room. As I said, up until a couple of days ago, all was fine. also have a Roku on a tv in that room and it won't connect either but both get a strong signal. Would really appreciate any help. Thanks.

Edited by Queen-Evie, 23 March 2016 - 12:44 PM.
moved from Web Browsing/Email and Other Internet Applications to Networking


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#2 InadequateInfirmity

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    I Gots Me A Certified Edumication


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Posted 25 March 2016 - 07:50 PM

  • Hello, can hit the windows key and r at the same time then type hh h and hit enter.
  • Click  the yellow question mark on the popup that appears after typing hh h.
  • Then select jump to URL.
  • Type Google.com hit enter.
  • Are you able to access google this way?

Edited by InadequateInfirmity, 25 March 2016 - 07:50 PM.


#3 lb407

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Posted 26 March 2016 - 10:55 AM

Thanks for the help. I was able to fix it.



#4 InadequateInfirmity

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Posted 26 March 2016 - 11:00 AM

Can I ask you how you were able to do so??






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