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Access Database mail.ocx missing error??

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#1 Robdiqulous


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Posted 23 March 2016 - 08:53 AM



I am doing IT support at the small business and they have a program that accesses this Access Database. I am fairly new here and learning how they do things. My boss said that sometimes when they input something wrong in the database the program will then not work until the data is edited. The program was not working so I go to go into the Access database and I get this error message.


"Your Microsoft Office Access database or project contains a missing or broken reference to the file 'mail.ocx' version 1.0."


It then says to go into the Visual Basic Editor into references and to find the file saying missing and to redirect it to where this file is. I have looked on google and I can't seem to find anything about this mail.ocx. The reference that it refers to is it says "MISSING: TTC mail custom control". And the file should be in C:\WINNT\system32\mail.ocx. I looked in the system32 files where it says it should be and it isn't there. I don't think someone just deleted this file because it isn't somewhere anyone would go to in the system32. I can't even find what this file does or what uses it or what installed it. I just know that Access apparently wants access to it. 


Does anyone know anything about this issue or how I can resolve it?


I already ran CC Cleaner and am about to do virus and malware scan after I defrag the disk. Virus scans everyday and hasn't found anything. This computer barely ever goes online but it is connected to the internet. It is also running IE 8 on XP. It is an older computer. It is using Symantec Endpoint Protection. Any help would be appreciated. Thank you.



Edited by Robdiqulous, 23 March 2016 - 09:05 AM.

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