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Rootkit Oh Oh


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12 replies to this topic

#1 Blu2016

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Posted 22 March 2016 - 10:48 AM

I got this yesterday in the form of an adobe update I have attached Frst and addition logs, Rouge Killer and Malware Bytes logs as well. Will not remove.

 

 

 

 

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#2 fireman4it

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Posted 22 March 2016 - 12:50 PM

Hello

  •   Welcome to Bleeping Computer.
  •   My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  •   Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  •   If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
  •   Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  •   In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.
  •   Finally, please reply using the Post button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  •   I will be analyzing your log. I will get back to you with instructions.

 

 

Download attached fixlist.txt file and save it to the Desktop.    NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system    Run FRST/FRST64 and press the Fix button just once and wait.  If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.  When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

 

 


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#3 Blu2016

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Posted 22 March 2016 - 07:51 PM

Thank you, will run the fix list.



#4 Blu2016

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Posted 22 March 2016 - 08:04 PM

Have done the fixlist.

Attached Files



#5 fireman4it

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Posted 23 March 2016 - 07:35 AM

Can you please run FRST again as you did the first time you ran it. Then post the new FRST.txt. How is the computer running now?

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#6 Blu2016

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Posted 23 March 2016 - 08:04 AM

Seems OK so far. Norton is wanting to do a clean up. Still getting the occasional outgoing item to a website which gets blocked with malware bytes.

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#7 fireman4it

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Posted 23 March 2016 - 08:11 AM

Please download AdwCleaner by Xplode and save to your Desktop.ZN3USrZ.png
  • Double-click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will start to update its database...please wait until complete.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Logfile button...a report (AdwCleaner[SX].txt) will open in Notepad (where the largest value of X represents the most recent report).
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report).
  • Copy and paste the contents of AdwCleaner[CX].txt in your next reply.
  • A copy of all logfiles are saved to C:\AdwCleaner.
  • Emsisoft Emergency Kit
  • Click here to download Emsisoft Emergency Kit. The download will automatically start after a moment.
  • Save EmsisoftEmergencyKit.exe to your Desktop.
  • Double click on EmsisoftEmergencyKit.exe (Windows Vista/7/8 users: Accept UAC warning if it is enabled). A screen like this will appear:
    dQVDkTW.png
  • Leave everything as it is, then click Extract. This will unpack Emsisoft Emergency Kit to the EEK folder located in the root drive (usually C:\).
  • Once the extraction is done, an icon qwL1Upn.png will appear on your Desktop. Double click it to start Emsisoft Emergency Kit.
  • Wait for Emsisoft Emergency Kit to finish loading signatures. A screen like this should appear:
    yEgPemv.png
  • Choose Yes, then wait for EEK to finish updating.
  • Choose Malware Scan under the Scan button. When EEK asks to activate PUP detection, choose Yes.
  • Wait for the scan to finish.
    RUeRoi4.png
  • If EEK detects something, all detected items will be displayed. Place a checkmark before everything, then choose Quarantine Selected.
  • If Emsisoft Emergency Kit asks to reboot, please do so immediately.
  • The scan log is located in Logs -> Scan Logs. Click on the entry of the latest scan, choose Export and save the report on your Desktop.
    P7FSALs.png
  • Please Copy and Paste the contents of the scan log in your next reply.
  • [/list]

Edited by fireman4it, 23 March 2016 - 08:12 AM.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#8 Blu2016

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Posted 23 March 2016 - 08:44 AM

# AdwCleaner v5.105 - Logfile created 23/03/2016 at 08:24:54
# Updated 21/03/2016 by Xplode
# Database : 2016-03-23.1 [Server]
# Operating system : Windows 10 Home  (x86)
# Username : DIN - TS5639
# Running from : C:\Users\DIN\Desktop\adwcleaner_5.105.exe
# Option : Clean
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\ask.com
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\veohb.net
[-] Key Deleted : HKCU\Software\Microsoft\Internet Explorer\DOMStorage\www.ask.com

***** [ Web browsers ] *****


*************************

:: "Tracing" keys removed
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [927 bytes] - [23/03/2016 08:24:54]
C:\AdwCleaner\AdwCleaner[S1].txt - [736 bytes] - [21/03/2016 22:00:36]
C:\AdwCleaner\AdwCleaner[S2].txt - [1042 bytes] - [23/03/2016 08:21:56]

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1144 bytes] ##########

 

 

 

Emsisoft Emergency Kit - Version 11.0
Last update: 3/23/2016 8:34:27 AM
User account: TS5639\DIN

Scan settings:

Scan type: Malware Scan
Objects: Rootkits, Memory, Traces, Files

Detect PUPs: On
Scan archives: Off
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off

Scan start:    3/23/2016 8:34:58 AM

Scanned    81771
Found    0

Scan end:    3/23/2016 8:38:01 AM
Scan time:    0:03:03
 

 

 

 

 

 

 



#9 fireman4it

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Posted 23 March 2016 - 08:49 AM

It Appears That Your Pc Is Now Clean!

***


Clean up:

***


Right-click AdwCleaner.exe and select Run As Administrator.
  • Click on the Uninstall button.
  • A window will open, press the Confirm button.
  • AdwCleaner will uninstall now.

***


Clean up with delfix:
  • please download delfix to your desktop.
  • Close all other programms and start delfix.
  • Please check all the boxes and run the tool.
  • delfix will now delete all found traces of our removal process

***


Delete the log files our tools created; they are located at your desktop or at the
"c:\users\{.......}\Downloads" folder.
Highlight them, and press the del or delete key on the keyboard.
You can browse to the location of the file or folder using either My Computer or Windows Explorer.

***


Here are some Preventive tips to reduce the potential for spyware infection in the future

:step1: Browse more secure :step2: Make sure you keep your Windows OS current.
  • Windows XP users can visit Windows update regularly to download and install any critical updates and service packs.
  • Windows Vista / 7 / 8 users can update via
    Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane).
:step3: Avoid P2P
  • If you think you're using a "safe" P2P program, only the program is safe, not the data.
  • You will share files from unsafe sources, and these may be infected.
  • Some bad guys use P2P filesharing as an important chanel to spread their wares.
:step4: Use only one anti-virus software and keep it up-to-date.

:step5: Firewall
Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

:step6: Backup regularly
You never know when your PC will become unstable or become so infected that you can't recover it.

:step7: Use Strong passwords!

:step8: Email attachments
Do not open any unknown email attachments, which you received without asking for it!


Extra note:
Keep your Browser, Java, pdf Reader and Adobe Flash Up to Date.
And you could install Malwarebytes Anti-Exploit to run alongside your traditional anti-virus or anti-malware products.

Make sure your programs are up to date - because older versions may contain Security Leaks.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#10 Blu2016

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Posted 23 March 2016 - 08:59 AM

Lol delfix registers as a Trojan from Norton



#11 fireman4it

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Posted 23 March 2016 - 09:05 AM

I'm sure it does. It's not a trojan. Norton just detects it as one from its heuristics. Just turn off Norton and download and run DELFIX. Its a cleanup tool that cleans up all the tools we used. Let me know how nit goes.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif


#12 Blu2016

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Posted 23 March 2016 - 09:18 AM

I d/l delfix from the site here and Norton had no issues with it. Everything cleaned up easily. Thank you for your assistance!!!



#13 fireman4it

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Posted 23 March 2016 - 09:29 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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If I have helped you, consider making a donation to help me continue the fight against Malware! Just click btn_donate_LG.gif





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