I have a Windows 7 computer that seems to have the newer version, 3/4 of telsa crypt. I understand from reading some of the posts, that there is no way of decrypting. What puzzles me is that the files do not seem to be encrypted as I can open them, though I am getting the ransom note that seems to open up in Corel, with a .png ext., pictures seem to open without the note, the only files that seem to bring up the note are Excel files but, when the notes are closed, the files open without issue and the data seen and manipulated.
I get an error message when opening up public Documents, My Music, My Pictures, My Videos, stating access is denied. There were 3 files under each one of the headings, RECOVERenchc.html, .png, txt
Nothing was stored in there so it is not a big deal but, it is curious. The user data is primarily in Documents in the user profile.
AND, these same three files are in many of the folders and subfolders on the C drive. except for, it seems in the user's profile, WIndows, Program files, Program data, Program Files (x86). The public and default profile has these 3 files in many of the sub folders but, not the actual users profile.
Also regarding the public documents folders, the permissions seem to be changed to Deny Everyone and System is the owner with special permissions. Special permissions are also assigned to Administrators and Everyone. I am waiting to change anything on the computer though until getting input from you all.
User is not an admin on the machine, though when the infection hit, she did say that when prompted for the admin password she typed it in and immediately new she made a mistake. She was in a hurry and wasn't thinking. Wondering if the program did not fully run and there may be a way of determining that and cleaning it up.
Word docs don't bring up the ransom note either when opening them. I would have thought that nothing could be opened. A little puzzled by this and wonder what the best way to proceed would be.
Let me know what else is needed.