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''Boot selection failed because a required device is inaccessible''


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#1 Bournescavenger

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Posted 21 March 2016 - 03:43 PM

Hi Guys--first post,any suggestions for my issue please....

 

I acquired an used desktop hp P6790 running Win 7 Home Premium,64bit. Nosoftware discs.

Worked fine until I tried to install Window updates which resulted in black screen with only the cursor on it.

Tried to reboot in safe mode/safe mode with networking but after a brief scroll of drivers loading it stops at....

 

                                             'windows\system32\drivers\AVGIDSEH.SYS'           and message 'Please wait.'

After some time it reverts back to the black screen with cursor.

 

More amateurish tinkling produces...

                                       'Unable to 'repair computer'

                                       'Windows failed to start A recent hardware or software change might be the cause'

                                       'Status: 0xc000000f'
                                      

                                       'Info: The boot selection failed because a required device is inaccessible'

 

I took it to my local repair shop where for £25 they diagnosed physical hard drive failure and quoted £95 to supply 500gb HD and reinstall Windows but not to recover anything on disk.

 

I only wanted to keep some of the installed programs,Photoshop etc. so not too bothered about binning the PC as it cost me nothing and it's not worth paying out £95 but before I do bin it I thought I'd asked the forum if there are any other choices available to me.

 

 



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#2 SpywareDoc

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Posted 21 March 2016 - 04:16 PM

Old hard drives are mechanical devices with spinning platters and reciprocating heads. These moving parts cause wear. And, when this wear becomes great enough, it is no longer possible for the heads to zero in on exact locations where data is stored on the hard drive. In other words, it's simply worn out. :(



#3 Bournescavenger

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Posted 21 March 2016 - 04:37 PM

Thanks for that--it's black arm band on and trip to local tip/recycling centre then.



#4 JohnC_21

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Posted 21 March 2016 - 04:54 PM

Not to go against what the shop said but I would verify if the drive is bad by creating a bootable disk of Seatools for DOS. Run the short and long generic tests. If the drive is not detected then use Parted Magic, burn the iso file and double click Disk Health on the desktop. Do the short and long tests.

 

http://knowledge.seagate.com/articles/en_US/FAQ/201271en

 

You can burn an iso on Windows 7 by right clicking the iso and selecting "Burn Disk Image"

 

Parted Magic, based on linux, will let you pull any data if possible to an external flash drive or hard drive. See this guide.


Edited by JohnC_21, 21 March 2016 - 04:56 PM.


#5 Bournescavenger

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Posted 22 March 2016 - 06:17 AM

Not to go against what the shop said but I would verify if the drive is bad by creating a bootable disk of Seatools for DOS. Run the short and long generic tests. If the drive is not detected then use Parted Magic, burn the iso file and double click Disk Health on the desktop. Do the short and long tests.

 

http://knowledge.seagate.com/articles/en_US/FAQ/201271en

 

You can burn an iso on Windows 7 by right clicking the iso and selecting "Burn Disk Image"

 

Parted Magic, based on linux, will let you pull any data if possible to an external flash drive or hard drive. See this guide.

 

Thanks for those suggestions John--I'll eat some fish,amalgamate my working brain cells and give them a go. :thumbup2:






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