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Can't print PDFs only saves to document file in Windows 10


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6 replies to this topic

#1 757Pirate

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Posted 21 March 2016 - 02:11 PM

My computer has suddenly stopped printing PDF downloads from emails.  Will only save to documents and still will not print.  What is the problem here? Have an HP all in one wireless printer.  



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#2 Rocky Bennett

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Posted 21 March 2016 - 02:25 PM

Are you using Adobe Acrobat?


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#3 757Pirate

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Posted 21 March 2016 - 02:33 PM

not sure.. I am cking for husband's computer.  


which version should he have on his computer?

 

Adobe Acrobat Reader...  all the documents he is trying to print open in Reader with the icons for print, etc.  But they only save to files.  Still can't print.


Edited by 757Pirate, 21 March 2016 - 02:41 PM.


#4 Niweg

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Posted 21 March 2016 - 02:42 PM

 In Windows 10 you can open PDFs with either Edge or the Adobe Acrobat reader.  Whatever you're using, try the other.  Adobe products have been known to be buggy in the past.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#5 757Pirate

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Posted 21 March 2016 - 02:51 PM

I will try. I appreciate the assist, I don't use Windows 10 so not familiar with all its features.   And yes, I agree, I am not much a fan of Adobe either. Thanks!



#6 Darin A

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Posted 21 March 2016 - 03:43 PM

Can you print other documents?  I have had this happen if the local printer has been uninstalled.



#7 757Pirate

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Posted 21 March 2016 - 03:51 PM

everything seems to print fine except a lot of email attachments.  Wasn't aware of switching default settings to Edge for opening email.






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