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Windows 10 dramas


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#1 nongmookub

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Posted 20 March 2016 - 06:39 PM

Hi all...
I upgraded to Windows 10 when it came out and there weren't any dramas up until lately.. I am assuming it is a windows problem...
Firstly my computer would hang randomly didn't matter what I was doing..
And then windows won't recognise certain usb devices including my external hd. I have followed advise on other forums about changing usb ports and seeing if there are any explanation marks in device manager (which there weren't ) I have also gone into disk manager but the hd doesn't show up in there either...
Anyhow I ran chkdsk on the C drive it found some errors and said it needed to restart but upon restarting it won't load windows it just stops at 'loading operating system boot from cd/dvd:'
I have tried restarting nothing helps.. I don't have a boot cd for Windows 10 however I have the original windows 7 professional install disk that was the operating system before upgrading..
If I use this disk and load/install windows again will everything on my internal hd still be there?

Edited by nongmookub, 20 March 2016 - 06:40 PM.


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#2 usasma

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Posted 20 March 2016 - 06:49 PM

We can't tell (from your description) if the data is still there or not.

You'll have to use a "live" CD/DVD to boot up and see if you can see the data on the drive.

 

If you use the disk to reload Windows, chances are (if it's able) that it will wipe out all your old data when installing a new copy of Windows.

Also, you may want to start with these free, bootable diagnostics:  http://www.carrona.org/initdiag.html


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