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Office 365 Won't Start


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139 replies to this topic

#1 MaaD

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Posted 20 March 2016 - 02:36 PM

None of the programs in my Office 365 will start even after "repairing" via Programs and Features. Is there a fix for this?


Edited by hamluis, 21 March 2016 - 11:42 AM.
Moved from Win 7 to Business Apps - Hamluis.


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#2 SleepyDude

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Posted 20 March 2016 - 02:58 PM

Hi,

 

Try the Office 365 Support and Recovery Assistant

http://diagnostics.office.com/#/?env=Exrca


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#3 MaaD

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Posted 20 March 2016 - 03:55 PM

Thanks but it's not starting either.... I downloaded it, and when I try to start, I am getting this message "Support and Recovery Assistant is already running. Close the other instance before starting a new one"



#4 hamluis

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Posted 20 March 2016 - 04:07 PM

Uninstall Office...reinstall it.  If files are damaged, they don't work as they should and the cure tends to be uninstall/reinstall.

 

Louis



#5 MaaD

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Posted 20 March 2016 - 05:49 PM

I have tried that already....didn't work either.



#6 SleepyDude

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Posted 20 March 2016 - 05:58 PM

Lets see if windows record some errors that we can use for diagnostics

 

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:

  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply.
 

 


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#7 MaaD

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Posted 20 March 2016 - 06:20 PM

Here are the MiniToolBox results

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Levy (administrator) on 20-03-2016 at 19:11:16
Running from "C:\Users\Levy\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire 7560 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/20/2016 05:08:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: Microsoft.Sara.exe, version: 16.0.1166.8, time stamp: 0x56eab685
Faulting module name: KERNELBASE.dll, version: 6.1.7601.19160, time stamp: 0x56bcd5c3
Exception code: 0xe0434352
Fault offset: 0x0000c52f
Faulting process id: 0x12c0
Faulting application start time: 0xMicrosoft.Sara.exe0
Faulting application path: Microsoft.Sara.exe1
Faulting module path: Microsoft.Sara.exe2
Report Id: Microsoft.Sara.exe3
 
Error: (03/20/2016 05:08:57 PM) (Source: .NET Runtime) (User: )
Description: Application: Microsoft.Sara.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlReader, System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(System.Windows.DependencyObject, System.Windows.Markup.IComponentConnector, System.Windows.Markup.IStyleConnector, System.Collections.Generic.List`1<System.Windows.DependencyObject>, System.Windows.UncommonField`1<System.Collections.Hashtable>)
   at System.Windows.FrameworkTemplate.LoadContent(System.Windows.DependencyObject, System.Collections.Generic.List`1<System.Windows.DependencyObject>)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.UIElement.UpdateLayout()
   at System.Windows.Interop.HwndSource.SetLayoutSize()
   at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual)
   at System.Windows.Interop.HwndSource.set_RootVisual(System.Windows.Media.Visual)
   at System.Windows.Window.SetRootVisual()
   at System.Windows.Window.SetRootVisualAndUpdateSTC()
   at System.Windows.Window.SetupInitialState(Double, Double, Double, Double)
   at System.Windows.Window.CreateSourceWindow(Boolean)
   at System.Windows.Window.CreateSourceWindowDuringShow()
   at System.Windows.Window.SafeCreateWindowDuringShow()
   at System.Windows.Window.ShowHelper(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Sara.Framework.UI.App.Main()
 
Error: (03/20/2016 05:02:54 PM) (Source: Application Error) (User: )
Description: Faulting application name: Microsoft.Sara.exe, version: 16.0.1166.8, time stamp: 0x56eab685
Faulting module name: KERNELBASE.dll, version: 6.1.7601.19160, time stamp: 0x56bcd5c3
Exception code: 0xe0434352
Fault offset: 0x0000c52f
Faulting process id: 0x14b8
Faulting application start time: 0xMicrosoft.Sara.exe0
Faulting application path: Microsoft.Sara.exe1
Faulting module path: Microsoft.Sara.exe2
Report Id: Microsoft.Sara.exe3
 
Error: (03/20/2016 05:02:52 PM) (Source: .NET Runtime) (User: )
Description: Application: Microsoft.Sara.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlReader, System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(System.Windows.DependencyObject, System.Windows.Markup.IComponentConnector, System.Windows.Markup.IStyleConnector, System.Collections.Generic.List`1<System.Windows.DependencyObject>, System.Windows.UncommonField`1<System.Collections.Hashtable>)
   at System.Windows.FrameworkTemplate.LoadContent(System.Windows.DependencyObject, System.Collections.Generic.List`1<System.Windows.DependencyObject>)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.UIElement.UpdateLayout()
   at System.Windows.Interop.HwndSource.SetLayoutSize()
   at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual)
   at System.Windows.Interop.HwndSource.set_RootVisual(System.Windows.Media.Visual)
   at System.Windows.Window.SetRootVisual()
   at System.Windows.Window.SetRootVisualAndUpdateSTC()
   at System.Windows.Window.SetupInitialState(Double, Double, Double, Double)
   at System.Windows.Window.CreateSourceWindow(Boolean)
   at System.Windows.Window.CreateSourceWindowDuringShow()
   at System.Windows.Window.SafeCreateWindowDuringShow()
   at System.Windows.Window.ShowHelper(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Sara.Framework.UI.App.Main()
 
Error: (03/20/2016 05:00:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: Microsoft.Sara.exe, version: 16.0.1166.8, time stamp: 0x56eab685
Faulting module name: KERNELBASE.dll, version: 6.1.7601.19160, time stamp: 0x56bcd5c3
Exception code: 0xe0434352
Fault offset: 0x0000c52f
Faulting process id: 0xcf4
Faulting application start time: 0xMicrosoft.Sara.exe0
Faulting application path: Microsoft.Sara.exe1
Faulting module path: Microsoft.Sara.exe2
Report Id: Microsoft.Sara.exe3
 
Error: (03/20/2016 05:00:28 PM) (Source: .NET Runtime) (User: )
Description: Application: Microsoft.Sara.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlReader, System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(System.Windows.DependencyObject, System.Windows.Markup.IComponentConnector, System.Windows.Markup.IStyleConnector, System.Collections.Generic.List`1<System.Windows.DependencyObject>, System.Windows.UncommonField`1<System.Collections.Hashtable>)
   at System.Windows.FrameworkTemplate.LoadContent(System.Windows.DependencyObject, System.Collections.Generic.List`1<System.Windows.DependencyObject>)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.UIElement.UpdateLayout()
   at System.Windows.Interop.HwndSource.SetLayoutSize()
   at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual)
   at System.Windows.Interop.HwndSource.set_RootVisual(System.Windows.Media.Visual)
   at System.Windows.Window.SetRootVisual()
   at System.Windows.Window.SetRootVisualAndUpdateSTC()
   at System.Windows.Window.SetupInitialState(Double, Double, Double, Double)
   at System.Windows.Window.CreateSourceWindow(Boolean)
   at System.Windows.Window.CreateSourceWindowDuringShow()
   at System.Windows.Window.SafeCreateWindowDuringShow()
   at System.Windows.Window.ShowHelper(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Sara.Framework.UI.App.Main()
 
Error: (03/20/2016 04:53:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: Microsoft.Sara.exe, version: 16.0.1166.8, time stamp: 0x56eab685
Faulting module name: KERNELBASE.dll, version: 6.1.7601.19160, time stamp: 0x56bcd5c3
Exception code: 0xe0434352
Fault offset: 0x0000c52f
Faulting process id: 0x1480
Faulting application start time: 0xMicrosoft.Sara.exe0
Faulting application path: Microsoft.Sara.exe1
Faulting module path: Microsoft.Sara.exe2
Report Id: Microsoft.Sara.exe3
 
Error: (03/20/2016 04:53:42 PM) (Source: .NET Runtime) (User: )
Description: Application: Microsoft.Sara.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlReader, System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(System.Windows.DependencyObject, System.Windows.Markup.IComponentConnector, System.Windows.Markup.IStyleConnector, System.Collections.Generic.List`1<System.Windows.DependencyObject>, System.Windows.UncommonField`1<System.Collections.Hashtable>)
   at System.Windows.FrameworkTemplate.LoadContent(System.Windows.DependencyObject, System.Collections.Generic.List`1<System.Windows.DependencyObject>)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.UIElement.UpdateLayout()
   at System.Windows.Interop.HwndSource.SetLayoutSize()
   at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual)
   at System.Windows.Interop.HwndSource.set_RootVisual(System.Windows.Media.Visual)
   at System.Windows.Window.SetRootVisual()
   at System.Windows.Window.SetRootVisualAndUpdateSTC()
   at System.Windows.Window.SetupInitialState(Double, Double, Double, Double)
   at System.Windows.Window.CreateSourceWindow(Boolean)
   at System.Windows.Window.CreateSourceWindowDuringShow()
   at System.Windows.Window.SafeCreateWindowDuringShow()
   at System.Windows.Window.ShowHelper(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Sara.Framework.UI.App.Main()
 
Error: (03/20/2016 04:49:24 PM) (Source: Application Error) (User: )
Description: Faulting application name: Microsoft.Sara.exe, version: 16.0.1166.8, time stamp: 0x56eab685
Faulting module name: KERNELBASE.dll, version: 6.1.7601.19160, time stamp: 0x56bcd5c3
Exception code: 0xe0434352
Fault offset: 0x0000c52f
Faulting process id: 0x1274
Faulting application start time: 0xMicrosoft.Sara.exe0
Faulting application path: Microsoft.Sara.exe1
Faulting module path: Microsoft.Sara.exe2
Report Id: Microsoft.Sara.exe3
 
Error: (03/20/2016 04:49:22 PM) (Source: .NET Runtime) (User: )
Description: Application: Microsoft.Sara.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlReader, System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(System.Windows.DependencyObject, System.Windows.Markup.IComponentConnector, System.Windows.Markup.IStyleConnector, System.Collections.Generic.List`1<System.Windows.DependencyObject>, System.Windows.UncommonField`1<System.Collections.Hashtable>)
   at System.Windows.FrameworkTemplate.LoadContent(System.Windows.DependencyObject, System.Collections.Generic.List`1<System.Windows.DependencyObject>)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.UIElement.UpdateLayout()
   at System.Windows.Interop.HwndSource.SetLayoutSize()
   at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual)
   at System.Windows.Interop.HwndSource.set_RootVisual(System.Windows.Media.Visual)
   at System.Windows.Window.SetRootVisual()
   at System.Windows.Window.SetRootVisualAndUpdateSTC()
   at System.Windows.Window.SetupInitialState(Double, Double, Double, Double)
   at System.Windows.Window.CreateSourceWindow(Boolean)
   at System.Windows.Window.CreateSourceWindowDuringShow()
   at System.Windows.Window.SafeCreateWindowDuringShow()
   at System.Windows.Window.ShowHelper(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Sara.Framework.UI.App.Main()
 
System errors:
=============
Error: (03/20/2016 01:32:43 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
 
Error: (03/20/2016 01:01:36 PM) (Source: DCOM) (User: )
Description: {84F66100-FF7C-4FB4-B0C0-02CD7FB668FE}
 
Error: (03/20/2016 11:23:56 AM) (Source: Service Control Manager) (User: )
Description: The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: %%1068
 
Error: (03/20/2016 11:23:49 AM) (Source: Service Control Manager) (User: )
Description: The Application Virtualization Client service depends on the Sftfs service which failed to start because of the following error: %%31
 
Error: (03/20/2016 11:23:49 AM) (Source: Service Control Manager) (User: )
Description: The Sftfs service failed to start due to the following error: %%31
 
Error: (03/20/2016 11:05:51 AM) (Source: Service Control Manager) (User: )
Description: The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: %%1068
 
Error: (03/20/2016 11:05:44 AM) (Source: Service Control Manager) (User: )
Description: The Application Virtualization Client service depends on the Sftfs service which failed to start because of the following error: %%31
 
Error: (03/20/2016 11:05:44 AM) (Source: Service Control Manager) (User: )
Description: The Sftfs service failed to start due to the following error: %%31
 
Error: (03/15/2016 12:59:43 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
 
Error: (03/15/2016 12:45:34 PM) (Source: Service Control Manager) (User: )
Description: The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: %%1068
 
Microsoft Office Sessions:
=========================
Error: (03/20/2016 05:08:58 PM) (Source: Application Error)(User: )
Description: Microsoft.Sara.exe16.0.1166.856eab685KERNELBASE.dll6.1.7601.1916056bcd5c3e04343520000c52f12c001d182ecb61010a6C:\Users\Levy\AppData\Local\Apps\2.0\G6XN0DW8.M4B\3ZHM766X.OZ3\micr..tion_c3bce3770c238a49_0010.0000_8e83434a1bf23f33\Microsoft.Sara.exeC:\Windows\syswow64\KERNELBASE.dllf5ac07e0-eedf-11e5-978f-dc0ea1a6b833
 
Error: (03/20/2016 05:08:57 PM) (Source: .NET Runtime)(User: )
Description: Application: Microsoft.Sara.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlReader, System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(System.Windows.DependencyObject, System.Windows.Markup.IComponentConnector, System.Windows.Markup.IStyleConnector, System.Collections.Generic.List`1<System.Windows.DependencyObject>, System.Windows.UncommonField`1<System.Collections.Hashtable>)
   at System.Windows.FrameworkTemplate.LoadContent(System.Windows.DependencyObject, System.Collections.Generic.List`1<System.Windows.DependencyObject>)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.UIElement.UpdateLayout()
   at System.Windows.Interop.HwndSource.SetLayoutSize()
   at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual)
   at System.Windows.Interop.HwndSource.set_RootVisual(System.Windows.Media.Visual)
   at System.Windows.Window.SetRootVisual()
   at System.Windows.Window.SetRootVisualAndUpdateSTC()
   at System.Windows.Window.SetupInitialState(Double, Double, Double, Double)
   at System.Windows.Window.CreateSourceWindow(Boolean)
   at System.Windows.Window.CreateSourceWindowDuringShow()
   at System.Windows.Window.SafeCreateWindowDuringShow()
   at System.Windows.Window.ShowHelper(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Sara.Framework.UI.App.Main()
 
Error: (03/20/2016 05:02:54 PM) (Source: Application Error)(User: )
Description: Microsoft.Sara.exe16.0.1166.856eab685KERNELBASE.dll6.1.7601.1916056bcd5c3e04343520000c52f14b801d182ebdc61adffC:\Users\Levy\AppData\Local\Apps\2.0\G6XN0DW8.M4B\3ZHM766X.OZ3\micr..tion_c3bce3770c238a49_0010.0000_8e83434a1bf23f33\Microsoft.Sara.exeC:\Windows\syswow64\KERNELBASE.dll1cb02c6d-eedf-11e5-978f-dc0ea1a6b833
 
Error: (03/20/2016 05:02:52 PM) (Source: .NET Runtime)(User: )
Description: Application: Microsoft.Sara.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlReader, System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(System.Windows.DependencyObject, System.Windows.Markup.IComponentConnector, System.Windows.Markup.IStyleConnector, System.Collections.Generic.List`1<System.Windows.DependencyObject>, System.Windows.UncommonField`1<System.Collections.Hashtable>)
   at System.Windows.FrameworkTemplate.LoadContent(System.Windows.DependencyObject, System.Collections.Generic.List`1<System.Windows.DependencyObject>)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.UIElement.UpdateLayout()
   at System.Windows.Interop.HwndSource.SetLayoutSize()
   at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual)
   at System.Windows.Interop.HwndSource.set_RootVisual(System.Windows.Media.Visual)
   at System.Windows.Window.SetRootVisual()
   at System.Windows.Window.SetRootVisualAndUpdateSTC()
   at System.Windows.Window.SetupInitialState(Double, Double, Double, Double)
   at System.Windows.Window.CreateSourceWindow(Boolean)
   at System.Windows.Window.CreateSourceWindowDuringShow()
   at System.Windows.Window.SafeCreateWindowDuringShow()
   at System.Windows.Window.ShowHelper(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Sara.Framework.UI.App.Main()
 
Error: (03/20/2016 05:00:30 PM) (Source: Application Error)(User: )
Description: Microsoft.Sara.exe16.0.1166.856eab685KERNELBASE.dll6.1.7601.1916056bcd5c3e04343520000c52fcf401d182eb86533ee1C:\Users\Levy\AppData\Local\Apps\2.0\G6XN0DW8.M4B\3ZHM766X.OZ3\micr..tion_c3bce3770c238a49_0010.0000_8e83434a1bf23f33\Microsoft.Sara.exeC:\Windows\syswow64\KERNELBASE.dllc6e415b5-eede-11e5-978f-dc0ea1a6b833
 
Error: (03/20/2016 05:00:28 PM) (Source: .NET Runtime)(User: )
Description: Application: Microsoft.Sara.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlReader, System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(System.Windows.DependencyObject, System.Windows.Markup.IComponentConnector, System.Windows.Markup.IStyleConnector, System.Collections.Generic.List`1<System.Windows.DependencyObject>, System.Windows.UncommonField`1<System.Collections.Hashtable>)
   at System.Windows.FrameworkTemplate.LoadContent(System.Windows.DependencyObject, System.Collections.Generic.List`1<System.Windows.DependencyObject>)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.UIElement.UpdateLayout()
   at System.Windows.Interop.HwndSource.SetLayoutSize()
   at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual)
   at System.Windows.Interop.HwndSource.set_RootVisual(System.Windows.Media.Visual)
   at System.Windows.Window.SetRootVisual()
   at System.Windows.Window.SetRootVisualAndUpdateSTC()
   at System.Windows.Window.SetupInitialState(Double, Double, Double, Double)
   at System.Windows.Window.CreateSourceWindow(Boolean)
   at System.Windows.Window.CreateSourceWindowDuringShow()
   at System.Windows.Window.SafeCreateWindowDuringShow()
   at System.Windows.Window.ShowHelper(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Sara.Framework.UI.App.Main()
 
Error: (03/20/2016 04:53:44 PM) (Source: Application Error)(User: )
Description: Microsoft.Sara.exe16.0.1166.856eab685KERNELBASE.dll6.1.7601.1916056bcd5c3e04343520000c52f148001d182ea94bdec29C:\Users\Levy\AppData\Local\Apps\2.0\G6XN0DW8.M4B\3ZHM766X.OZ3\micr..tion_c3bce3770c238a49_0010.0000_8e83434a1bf23f33\Microsoft.Sara.exeC:\Windows\syswow64\KERNELBASE.dlld4dccf12-eedd-11e5-978f-dc0ea1a6b833
 
Error: (03/20/2016 04:53:42 PM) (Source: .NET Runtime)(User: )
Description: Application: Microsoft.Sara.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlReader, System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(System.Windows.DependencyObject, System.Windows.Markup.IComponentConnector, System.Windows.Markup.IStyleConnector, System.Collections.Generic.List`1<System.Windows.DependencyObject>, System.Windows.UncommonField`1<System.Collections.Hashtable>)
   at System.Windows.FrameworkTemplate.LoadContent(System.Windows.DependencyObject, System.Collections.Generic.List`1<System.Windows.DependencyObject>)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.UIElement.UpdateLayout()
   at System.Windows.Interop.HwndSource.SetLayoutSize()
   at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual)
   at System.Windows.Interop.HwndSource.set_RootVisual(System.Windows.Media.Visual)
   at System.Windows.Window.SetRootVisual()
   at System.Windows.Window.SetRootVisualAndUpdateSTC()
   at System.Windows.Window.SetupInitialState(Double, Double, Double, Double)
   at System.Windows.Window.CreateSourceWindow(Boolean)
   at System.Windows.Window.CreateSourceWindowDuringShow()
   at System.Windows.Window.SafeCreateWindowDuringShow()
   at System.Windows.Window.ShowHelper(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Sara.Framework.UI.App.Main()
 
Error: (03/20/2016 04:49:24 PM) (Source: Application Error)(User: )
Description: Microsoft.Sara.exe16.0.1166.856eab685KERNELBASE.dll6.1.7601.1916056bcd5c3e04343520000c52f127401d182e9f98dcb8dC:\Users\Levy\AppData\Local\Apps\2.0\G6XN0DW8.M4B\3ZHM766X.OZ3\micr..tion_c3bce3770c238a49_0010.0000_8e83434a1bf23f33\Microsoft.Sara.exeC:\Windows\syswow64\KERNELBASE.dll39e7e2bc-eedd-11e5-978f-dc0ea1a6b833
 
Error: (03/20/2016 04:49:22 PM) (Source: .NET Runtime)(User: )
Description: Application: Microsoft.Sara.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Windows.Markup.XamlParseException
Stack:
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlReader, System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadTemplateXaml(System.Xaml.XamlObjectWriter)
   at System.Windows.FrameworkTemplate.LoadOptimizedTemplateContent(System.Windows.DependencyObject, System.Windows.Markup.IComponentConnector, System.Windows.Markup.IStyleConnector, System.Collections.Generic.List`1<System.Windows.DependencyObject>, System.Windows.UncommonField`1<System.Collections.Hashtable>)
   at System.Windows.FrameworkTemplate.LoadContent(System.Windows.DependencyObject, System.Collections.Generic.List`1<System.Windows.DependencyObject>)
   at System.Windows.StyleHelper.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.DependencyObject, System.Windows.FrameworkElementFactory, Int32, System.Collections.Specialized.HybridDictionary, System.Windows.FrameworkTemplate)
   at System.Windows.FrameworkTemplate.ApplyTemplateContent(System.Windows.UncommonField`1<System.Collections.Specialized.HybridDictionary[]>, System.Windows.FrameworkElement)
   at System.Windows.FrameworkElement.ApplyTemplate()
   at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
   at System.Windows.UIElement.Measure(System.Windows.Size)
   at System.Windows.ContextLayoutManager.UpdateLayout()
   at System.Windows.UIElement.UpdateLayout()
   at System.Windows.Interop.HwndSource.SetLayoutSize()
   at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual)
   at System.Windows.Interop.HwndSource.set_RootVisual(System.Windows.Media.Visual)
   at System.Windows.Window.SetRootVisual()
   at System.Windows.Window.SetRootVisualAndUpdateSTC()
   at System.Windows.Window.SetupInitialState(Double, Double, Double, Double)
   at System.Windows.Window.CreateSourceWindow(Boolean)
   at System.Windows.Window.CreateSourceWindowDuringShow()
   at System.Windows.Window.SafeCreateWindowDuringShow()
   at System.Windows.Window.ShowHelper(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.Run()
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Sara.Framework.UI.App.Main()
 
=========================== Installed Programs ============================
Acer Backup Manager (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.99 - NTI Corporation)
Acer Crystal Eye Webcam (HKLM-x32\...\{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.) Hidden
Acer Crystal Eye Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3008 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3504 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.2.5 - WildTangent)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.04.3504 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0913.2011 - Acer Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.009.20069 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated)
Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.182 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.182 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (HKLM-x32\...\WTA-6b123f69-74ae-4b82-a1e8-fdeced0a30f2) (Version: 2.2.0.98 - WildTangent) Hidden
AMD Catalyst Install Manager (HKLM\...\{995841E6-A7D8-2742-606C-98E350507317}) (Version: 3.0.847.0 - Advanced Micro Devices, Inc.)
Apple Application Support (HKLM-x32\...\{A83279FD-CA4B-4206-9535-90974DE76654}) (Version: 2.1.5 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.39 - Atheros Communications Inc.)
Backup Manager V3 (HKLM-x32\...\{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.99 - NTI Corporation) Hidden
Bejeweled 2 Deluxe (HKLM-x32\...\WTA-4df938e5-e2da-442b-ab57-044f8bc0d891) (Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 4 - Power Source (HKLM-x32\...\WTA-b3dbd36c-95bb-45c8-ad21-d6da3876172e) (Version: 2.2.0.97 - WildTangent) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.13 - Piriform)
Chronicles of Albian (HKLM-x32\...\WTA-1f71e3f1-6277-4a00-b046-db461dd4c966) (Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (HKLM-x32\...\WTA-0a3f0ed1-30b2-4138-b2cf-962a105212ac) (Version: 2.2.0.95 - WildTangent) Hidden
Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 14.1.0.0 - Citrix Systems, Inc.)
Cradle of Rome 2 (HKLM-x32\...\WTA-3da09454-3407-435a-b5e7-daed69bb1c45) (Version: 2.2.0.95 - WildTangent) Hidden
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dolby Advanced Audio v2 (HKLM-x32\...\{B9E70C7A-9F85-4A39-A4A3-BFA3C3BF7613}) (Version: 7.2.7000.7 - Dolby Laboratories Inc)
Dora's World Adventure (HKLM-x32\...\WTA-ecc07d40-3889-42e0-92c9-1549752ff610) (Version: 2.2.0.95 - WildTangent) Hidden
eBay Worldwide (HKLM-x32\...\{D3E5A972-9A15-427D-AE78-8181A5FD943C}) (Version: 2.2.0409 - OEM)
Evernote v. 4.5.1 (HKLM-x32\...\{28921580-E4BB-11E0-9FD7-1CC1DEF07CBE}) (Version: 4.5.1.5451 - Evernote Corp.)
FATE: The Cursed King (HKLM-x32\...\WTA-068dbb6d-8c0e-454a-9680-019f94315138) (Version: 2.2.0.97 - WildTangent) Hidden
Final Drive: Nitro (HKLM-x32\...\WTA-0dcd9c99-44e8-4844-902d-62b44adc00fc) (Version: 2.2.0.95 - WildTangent) Hidden
Fooz Kids (HKLM-x32\...\{4C774C35-E0AF-72E1-136A-2BF666702268}) (Version: 3.0.8 - FUHU, Inc.) Hidden
Fooz Kids (HKLM-x32\...\FoozKids) (Version: 3.0.8 - FUHU, Inc.)
Fooz Kids Platform (HKLM-x32\...\{8D68CE08-9A14-4B7B-9857-3C646A2F34C7}) (Version: 2.1 - FUHU, Inc.)
Galerie de photos Windows Live (HKLM-x32\...\{488F0347-C4A7-4374-91A7-30818BEDA710}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Ghostery (HKLM-x32\...\Ghostery) (Version:  - Ghostery Inc)
GOM Player (HKLM-x32\...\GOM Player) (Version: 2.2.81.5243 - Gretech Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 49.0.2623.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.24.7 - Google Inc.) Hidden
GoToMeeting 5.1.0.880 (HKCU\...\GoToMeeting) (Version: 5.1.0.880 - CitrixOnline)
Governor of Poker 2 Premium Edition (HKLM-x32\...\WTA-6afc8b5f-44e6-46cb-93ec-736e46bb1363) (Version: 2.2.0.95 - WildTangent) Hidden
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3501 - Acer Incorporated)
Jewel Match 3 (HKLM-x32\...\WTA-f55190f3-f165-4d6d-9c62-fecbb2c6793e) (Version: 2.2.0.97 - WildTangent) Hidden
Jing (HKLM-x32\...\{22800204-9E53-45C7-B6F3-5BB0F1C1A147}) (Version: 2.8.13007.1 - TechSmith Corporation)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 5.1.7 - Acer Inc.)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 16.0.6741.2017 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6302.0225 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.9.218.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Support and Recovery Assistant for Office 365 (HKCU\...\4415f693b586d348) (Version: 16.0.1166.8 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (HKLM-x32\...\{5DA8F6CD-C70E-39D8-8430-3D9808D6BD17}) (Version: 9.0.30411 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Mozilla Firefox 43.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 43.0.1 (x86 en-US)) (Version: 43.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 43.0.1.5828 - Mozilla)
Mystery of Mortlake Mansion (HKLM-x32\...\WTA-52f0c67c-4d83-4d74-87b6-27dea6776cc8) (Version: 2.2.0.98 - WildTangent) Hidden
MyWinLocker (HKLM\...\{0B78ECB0-1A6B-4E6D-89D7-0E7CE77F0427}) (Version: 4.0.14.27 - Egis Technology Inc.) Hidden
MyWinLocker 4 (HKLM-x32\...\{39F15B50-A977-4CA6-B1C3-6A8724CDA025}) (Version: 4.0.14.27 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.19 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.19 - Egis Technology Inc.)
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.5.8763 - Barnesandnoble.com)
NTI Media Maker 9 (HKLM-x32\...\{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.9002 - NTI Corporation) Hidden
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.9002 - NTI Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.6701.1011 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.6701.1011 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.6701.1011 - Microsoft Corporation) Hidden
Online Plug-in (HKLM-x32\...\{F390D923-76F1-458E-8218-8C0C156CDCFD}) (Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
OpenOffice.org 3.4 (HKLM-x32\...\{51071D66-D034-4239-94E0-723FCA10B6FE}) (Version: 3.4.9590 - OpenOffice.org)
Penguins! (HKLM-x32\...\WTA-821f40b0-1e32-425a-b84f-a61901d47c49) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-8a7ef2cc-bbd6-4698-bb1d-8a94c50f227b) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-847008eb-c049-4d81-a661-7aecc9c7220a) (Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WTA-7dece0e1-e9fd-4ebc-a7d3-acef4e5d9d8e) (Version: 2.2.0.95 - WildTangent) Hidden
Powerpoint-viewer Packages (HKCU\...\Powerpoint-viewer Packages) (Version:  - )
QuickTime (HKLM-x32\...\{7BE15435-2D3E-4B58-867F-9C75BED0208C}) (Version: 7.71.80.42 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6438 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30127 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Shredder (HKLM\...\{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}) (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Shredder (HKLM-x32\...\{C2695E83-CF1D-43D1-84FE-B3BEC561012A}) (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.9.0 - Synaptics Incorporated)
TeamViewer 11 (HKLM-x32\...\TeamViewer) (Version: 11.0.53254 - TeamViewer)
Torchlight (HKLM-x32\...\WTA-1f0f1c0b-b874-46b8-83c4-ba7617089b64) (Version: 2.2.0.97 - WildTangent) Hidden
TrafficAmplifier (HKLM-x32\...\{F5F5E26E-67B9-438E-B813-C0CE0DE08309}) (Version: 1.0.0 - TrafficAmplifier)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.7.3 - Tweaking.com)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Virtual Villagers 5 - New Believers (HKLM-x32\...\WTA-f68af3f4-8cd9-4d76-9c44-1abe76597b18) (Version: 2.2.0.97 - WildTangent) Hidden
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3504 - Acer Incorporated)
WildTangent Games App (Acer Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-acer) (Version: 4.0.5.14 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Zuma's Revenge (HKLM-x32\...\WTA-9d55044c-564b-49be-95f7-d27c2211c3a0) (Version: 2.2.0.97 - WildTangent) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 45%
Total physical RAM: 3562.9 MB
Available physical RAM: 1938.66 MB
Total Virtual: 7124.01 MB
Available Virtual: 5148.64 MB
 
========================= Partitions: =====================================
1 Drive c: (Acer) (Fixed) (Total:682.54 GB) (Free:584.17 GB) NTFS
 
========================= Users: ========================================
User accounts for \\LEVY-PC
 
Administrator            Guest                    Levy                     
 
 
**** End of log ****

Edited by hamluis, 21 March 2016 - 08:58 AM.


#8 SleepyDude

SleepyDude

  • Malware Response Team
  • 3,075 posts
  • ONLINE
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  • Gender:Male
  • Location:Portugal
  • Local time:03:17 PM

Posted 21 March 2016 - 04:24 AM

Hi,

 

 
Check Windows System files integrity

  • open the Command Prompt as Administrator (Tutorial)
  • type the following command and press Enter:
sfc /scannow

Note: This may take some time to finish.

Let me know the result.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#9 MaaD

MaaD
  • Topic Starter

  • Members
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  • Gender:Male
  • Local time:10:17 AM

Posted 21 March 2016 - 08:55 AM

Hey Sleepy Dude

 

The scan has just been completed and it says: "Windows Resource Protection did not find any integrity violations"



#10 hamluis

hamluis

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Posted 21 March 2016 - 09:01 AM

You seem to have Office 365 and Office 16 components installed.

 

I would uninstall both complletely, then check the services/processes running to ensure that all have been removed...then reinstall Office 365.  Most of your errors related to Office 365.

 

Louis



#11 SleepyDude

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Posted 21 March 2016 - 09:11 AM

Hi,

 

Hey Sleepy Dude

 

The scan has just been completed and it says: "Windows Resource Protection did not find any integrity violations"

 

In that case I suggest you use the Office Removal tool provided by Microsoft here


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#12 MaaD

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Posted 21 March 2016 - 12:19 PM

I think I have successfully remove all of Office 365 and Office 16 components. But do I need to remove Microsoft Office click-to-run 2010 too?



#13 SleepyDude

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Posted 21 March 2016 - 12:22 PM

I think I have successfully remove all of Office 365 and Office 16 components. But do I need to remove Microsoft Office click-to-run 2010 too?

 

Yes, when you reinstall Office 365 you will get Office 2016 installed.


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#14 MaaD

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Posted 21 March 2016 - 12:41 PM

When I try to uninstall Microsoft Office click-to-run 2010, I am getting an error message



#15 SleepyDude

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Posted 21 March 2016 - 12:51 PM

When I try to uninstall Microsoft Office click-to-run 2010, I am getting an error message

 

Try to remove it by using the fix tool available here.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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Rui

 
 





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