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Bsod unexpected Kerenal trap


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#1 Kev35

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Posted 19 March 2016 - 07:15 PM

Hi, keep getting this error happening a lot lately



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#2 usasma

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Posted 19 March 2016 - 07:29 PM

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Kev35

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Posted 19 March 2016 - 08:00 PM

Ok here it is

Attached Files



#4 usasma

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Posted 20 March 2016 - 05:01 AM

Your UEFI/BIOS (version EBH7710H.86A.0103.2014.1015.1532) dates from 2014.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 6 Windows Update hotfixes installed.  Most build 10586 (TH2/1511) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

The WER section of the MSINFO32 report shows BSOD's blaming your ESET product, and the memory dumps agree with that..

BUT, I"ve noted several other antimalware programs on the system.
You should only run one antivirus and one firewall at a time.

I have seen issues with MalwareBytes and other antivirus that I believe are caused by a conflict - but a significant portion of the online community disagrees with me (to include the forums for MalwareBytes - but they are looking into it further).

Regardless, the first step is to uninstall the ESET programs and test to see if that stops the BSOD's. (be sure that you enable Windows Defender and the Windows firewall while testings)

 

If it does stop them, then installing a new, freshly downloaded copy may be the fix that you need.

If the new installation BSOD's, then you'll have to consider if this is a conflict with other programs or not.
 

Your Logitech QuickCam driver dates from 2009, please uninstall it and physically remove the device from the system to test and see if it's contributing to the BSOD's

 

Analysis:
The following is for informational purposes only.
**************************Sat Mar 19 20:51:35.112 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031916-14687-01.dmp]
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Built by: 10586.162.amd64fre.th2_release_sec.160223-1728
System Uptime: 0 days 0:04:59.793
*** WARNING: Unable to verify timestamp for em006_64.dat
*** ERROR: Module load completed but symbols could not be loaded for em006_64.dat
Probably caused by : em006_64.dat ( em006_64+d0a3 )
BugCheck 7F, {8, fffff802f52e5e70, ffffd001a3eb3ff0, fffff802f369f4ee}
BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: fffff802f52e5e70
Arg3: ffffd001a3eb3ff0
Arg4: fffff802f369f4ee
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  playstv.exe
FAILURE_BUCKET_ID:  0x7f_8_em006_64!Unknown_Function
CPUID:        "Intel® Core™ i7-3770 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  EBH7710H.86A.0103.2014.1015.1532
  BIOS Release Date             10/15/2014
  Manufacturer                                                   
  Baseboard Manufacturer        Intel Corporation
  Product Name                                                   
  Baseboard Product             DH77EB
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler



3rd Party Drivers:
The following is for information purposes only.
**************************Sat Mar 19 20:51:35.112 2016 (UTC - 4:00)**************************
LVPr2M64.sys                Wed Oct  7 04:26:50 2009 (4ACC50CA)
DKDFM.sys                   Thu Apr  5 05:32:02 2012 (4F7D6692)
DKRtWrt.sys                 Mon Jun 18 22:13:42 2012 (4FDFE056)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
DKTLFSMF.sys                Mon Jul  9 17:54:13 2012 (4FFB5305)
amdkmpfd.sys                Mon Oct 27 19:26:38 2014 (544ED4AE)
HWiNFO64A.SYS               Sun Nov 23 11:24:07 2014 (54720A27)
eamonm.sys                  Tue Jan 20 05:39:35 2015 (54BE3067)
ehdrv.sys                   Tue Jan 20 05:39:52 2015 (54BE3078)
EpfwLWF.sys                 Tue Jan 20 05:41:00 2015 (54BE30BC)
epfw.sys                    Tue Jan 20 05:41:08 2015 (54BE30C4)
e1i63x64.sys                Thu Mar 26 16:24:57 2015 (55146B19)
edevmon.sys                 Mon Jul  6 10:33:20 2015 (559A91B0)
epfwwfp.sys                 Mon Jul  6 10:35:06 2015 (559A921A)
em015_64.dat                Thu Aug  6 05:05:59 2015 (55C32377)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
intelppm.sys                Thu Oct 29 22:09:51 2015 (5632D16F)
HD-Hypervisor-amd64.sys     Tue Dec  1 03:41:30 2015 (565D5D3A)
MBAMSwissArmy.sys           Wed Dec  9 23:34:27 2015 (566900D3)
zam64.sys                   Mon Dec 14 05:13:23 2015 (566E9643)
zamguard64.sys              Mon Dec 14 05:13:23 2015 (566E9643)
em006_64.dat                Tue Jan 19 06:52:40 2016 (569E2388)
em008_64.dat                Tue Jan 26 09:55:13 2016 (56A788D1)
farflt.sys                  Wed Feb  3 14:10:53 2016 (56B250BD)
em018_64.dat                Thu Mar 10 04:52:22 2016 (56E143D6)
AtihdWT6.sys                Mon Mar 14 17:51:45 2016 (56E73271)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar 19 20:45:52.461 2016 (UTC - 4:00)**************************
atikmpag.sys                Mon Mar 14 17:40:19 2016 (56E72FC3)
atikmdag.sys                Mon Mar 14 18:14:50 2016 (56E737DA)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar 19 19:55:59.213 2016 (UTC - 4:00)**************************
iqvw64e.sys                 Wed Apr 22 07:46:58 2015 (55378A32)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Mar 19 18:41:04.245 2016 (UTC - 4:00)**************************
npf.sys                     Thu Feb 28 20:31:24 2013 (513004EC)

 

http://www.carrona.org/drivers/driver.php?id=LVPr2M64.sys
http://www.carrona.org/drivers/driver.php?id=DKDFM.sys
http://www.carrona.org/drivers/driver.php?id=DKRtWrt.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=DKTLFSMF.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
http://www.carrona.org/drivers/driver.php?id=epfw.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=edevmon.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
http://www.carrona.org/drivers/driver.php?id=em015_64.dat
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=HD-Hypervisor-amd64.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=zam64.sys
http://www.carrona.org/drivers/driver.php?id=zamguard64.sys
http://www.carrona.org/drivers/driver.php?id=em006_64.dat
http://www.carrona.org/drivers/driver.php?id=em008_64.dat
farflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=em018_64.dat
http://www.carrona.org/drivers/driver.php?id=AtihdWT6.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=iqvw64e.sys
http://www.carrona.org/drivers/driver.php?id=npf.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Kev35

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Posted 20 March 2016 - 11:28 AM

Uninstalled Eset then reinstalled it, will come back if it gives me the error thanks for the help






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