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AdwCleaner Whitelist


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#1 valentin-neagu

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Posted 18 March 2016 - 10:34 AM

Hi,

My name is Neagu Valentin. I represent Class IT from Romania. We developed an application for windows OptimumDesk and our customers reported an issue with AdwCleaner and our update service. AdwCleaner find the folders where the updater service is installed and recommend the user to remove them.

 

This is a false alarm. How can i contact AdwCleaner and solve this issue?

Thanks,
Valentin Neagu


Edited by valentin-neagu, 18 March 2016 - 10:34 AM.


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#2 Aura

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Posted 18 March 2016 - 10:38 AM

Hi Valentin :)

If you have False Positives to report for AdwCleaner, please do so in the thread below.

http://www.bleepingcomputer.com/forums/t/571313/adwcleaner-false-positive-reporting-topic/

Basically, run a scan with AdwCleaner, grab the scan log, and post it in the thread below. The information will be forwarded to Xplode who will do the adjustments.

Thank you.

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#3 valentin-neagu

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Posted 18 March 2016 - 10:41 AM

Thanks,

 

I'll send it now !



#4 quietman7

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Posted 18 March 2016 - 06:24 PM

Don't forgot to post the log in that topic.
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