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Computer slowed to a crawl. Please help!


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31 replies to this topic

#1 3ricD

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Posted 17 March 2016 - 09:56 PM

My computer is almost frozen and I have no idea what to do. Spybot can't detect anything. Please let me know what info is needed to figure out my next step.

 

Regards,

 

Frozen and hopeless



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#2 Broni

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Posted 18 March 2016 - 07:16 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 3ricD

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Posted 18 March 2016 - 10:10 PM

  Results of screen317's Security Check version 1.014 --- 12/23/15  

 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
AVG Internet Security           
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 MVPS Hosts File  
 Spybot - Search & Destroy 
 AVG PC TuneUp   
 AVG Web TuneUp   
 AVG PC TuneUp   
 Java 8 Update 65  
 Java version 32-bit out of Date! 
 Adobe Flash Player 21.0.0.182  
 Mozilla Firefox (42.0) 
 Google Chrome (48.0.2564.116) 
 Google Chrome (49.0.2623.87) 
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Spybot Teatimer.exe is disabled! 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2% 
````````````````````End of Log`````````````````````` 


#4 3ricD

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Posted 18 March 2016 - 10:12 PM

Farbar Service Scanner Version: 27-01-2016
Ran by jdalgo (administrator) on 18-03-2016 at 22:11:05
Running from "C:\Users\jdalgo\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
Action Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
Checking FirewallRules of SharedAccess: ATTENTION!=====> Unable to open "SharedAccess\Defaults\FirewallPolicy\FirewallRules" registry key. The key does not exist.
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#5 3ricD

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Posted 18 March 2016 - 10:14 PM

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by jdalgo (administrator) on 18-03-2016 at 22:13:36
Running from "C:\Users\jdalgo\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Satellite L755 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
127.0.0.1 100sexlinks.com
127.0.0.1 10sek.com
127.0.0.1 www.10sek.com
127.0.0.1 www.1-2005-search.com
127.0.0.1 1-2005-search.com
127.0.0.1 123fporn.info
127.0.0.1 www.123fporn.info
127.0.0.1 123haustiereundmehr.com
127.0.0.1 www.123haustiereundmehr.com
127.0.0.1 123moviedownload.com
127.0.0.1 www.123moviedownload.com
 
There are 15503 entries.
 
========================= IP Configuration: ================================
 
Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wireless Network Connection (Connected)
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : springwood
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : E8-9A-8F-B3-D7-3C
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
   Physical Address. . . . . . . . . : D0-DF-9A-E1-82-EA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::61db:294a:afc3:790c%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.6(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, March 17, 2016 7:14:18 PM
   Lease Expires . . . . . . . . . . : Friday, March 18, 2016 11:09:42 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 248569754
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-F2-0D-46-D0-DF-9A-E1-82-EA
   DNS Servers . . . . . . . . . . . : 24.116.0.53
                                       24.116.2.50
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  c1dns.cableone.net
Address:  24.116.0.53
 
DNS request timed out.
    timeout was 2 seconds.
Name:    google.com
Address:  2607:f8b0:4002:c06::64
 
 
Pinging google.com [24.116.145.19] with 32 bytes of data:
Reply from 24.116.145.19: bytes=32 time=11ms TTL=60
Reply from 24.116.145.19: bytes=32 time=13ms TTL=60
 
Ping statistics for 24.116.145.19:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 11ms, Maximum = 13ms, Average = 12ms
Server:  c1dns.cableone.net
Address:  24.116.0.53
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=74ms TTL=47
Reply from 98.138.253.109: bytes=32 time=103ms TTL=47
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 74ms, Maximum = 103ms, Average = 88ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...e8 9a 8f b3 d7 3c ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
 11...d0 df 9a e1 82 ea ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.6     30
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.6    286
      192.168.0.6  255.255.255.255         On-link       192.168.0.6    286
    192.168.0.255  255.255.255.255         On-link       192.168.0.6    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.6    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.6    286
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    286 fe80::/64                On-link
 11    286 fe80::61db:294a:afc3:790c/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 mswsock.dll [] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
 
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 mswsock.dll [] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
 
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
 
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
 
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/18/2016 03:56:23 AM) (Source: Application Hang) (User: )
Description: The program GWXUX.exe version 6.3.9600.18155 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: fd8
 
Start Time: 01d180f3ad10aab1
 
Termination Time: 108
 
Application Path: C:\windows\System32\GWX\GWXUX.exe
 
Report Id: 3c60e740-ece7-11e5-bf66-e89a8fb3d73c
 
Error: (03/17/2016 10:07:01 PM) (Source: MsiInstaller) (User: springwood)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG -- Error 27054. CA_Error27054: SetupAction(0xC0070642): Installation failed.
 
Error: (03/17/2016 08:40:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15553
 
Error: (03/17/2016 08:40:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15553
 
Error: (03/17/2016 08:40:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (03/17/2016 07:36:53 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/17/2016 07:36:53 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/17/2016 07:36:50 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/17/2016 07:18:11 PM) (Source: Application Error) (User: )
Description: Faulting application name: TPCHSrv.exe, version: 1.0.0.17, time stamp: 0x4d0f21bb
Faulting module name: ntdll.dll, version: 6.1.7601.19160, time stamp: 0x56bcd74c
Exception code: 0xc0000374
Fault offset: 0x00000000000c0aa2
Faulting process id: 0x10f4
Faulting application start time: 0xTPCHSrv.exe0
Faulting application path: TPCHSrv.exe1
Faulting module path: TPCHSrv.exe2
Report Id: TPCHSrv.exe3
 
Error: (03/17/2016 07:17:34 PM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)
 
 
System errors:
=============
Error: (03/18/2016 02:32:31 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR8.
 
Error: (03/18/2016 10:28:02 AM) (Source: DCOM) (User: )
Description: {005A3A96-BAC4-4B0A-94EA-C0CE100EA736}
 
Error: (03/17/2016 07:18:53 PM) (Source: DCOM) (User: )
Description: {45CC1698-D1CF-417B-BC32-80EB79E05EF1}
 
Error: (03/17/2016 07:18:32 PM) (Source: Service Control Manager) (User: )
Description: The TPCH Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/17/2016 07:16:18 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error: 
%%1053
 
Error: (03/17/2016 07:16:17 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
 
Error: (03/17/2016 07:14:08 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service failed to start due to the following error: 
%%1053
 
Error: (03/17/2016 07:14:08 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Print Spooler service to connect.
 
Error: (03/17/2016 07:14:08 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.
 
Module Path: C:\windows\system32\Rtlihvs.dll
Error Code: 21
 
Error: (03/17/2016 02:19:40 AM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
 
Microsoft Office Sessions:
=========================
Error: (03/18/2016 03:56:23 AM) (Source: Application Hang)(User: )
Description: GWXUX.exe6.3.9600.18155fd801d180f3ad10aab1108C:\windows\System32\GWX\GWXUX.exe3c60e740-ece7-11e5-bf66-e89a8fb3d73c
 
Error: (03/17/2016 10:07:01 PM) (Source: MsiInstaller)(User: springwood)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG -- Error 27054. CA_Error27054: SetupAction(0xC0070642): Installation failed.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/17/2016 08:40:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15553
 
Error: (03/17/2016 08:40:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15553
 
Error: (03/17/2016 08:40:36 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (03/17/2016 07:36:53 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\MFC80U.DLL
 
Error: (03/17/2016 07:36:53 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\MFC80U.DLL
 
Error: (03/17/2016 07:36:50 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\MFC80U.DLL
 
Error: (03/17/2016 07:18:11 PM) (Source: Application Error)(User: )
Description: TPCHSrv.exe1.0.0.174d0f21bbntdll.dll6.1.7601.1916056bcd74cc000037400000000000c0aa210f401d180ab9c094214C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exeC:\windows\SYSTEM32\ntdll.dlle574d331-ec9e-11e5-bf66-e89a8fb3d73c
 
Error: (03/17/2016 07:17:34 PM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)
 
 
=========================== Installed Programs ============================
 
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20060 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)
Adobe Flash Player 21 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 21.0.0.182 - Adobe Systems Incorporated)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.182 - Adobe Systems Incorporated)
Amazon Links (HKLM-x32\...\{3135D885-9D9A-4B4D-8D45-9DB05DA115CA}) (Version: 2.02 - TOSHIBA Corporation)
Apple Application Support (32-bit) (HKLM-x32\...\{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DE0A178-AC7B-4650-806C-CF226DE03766}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.36 - Atheros Communications Inc.)
AVG (HKLM\...\{2B8ECD93-21E5-4FC5-9CA6-AD616C42BA63}) (Version: 16.51.7497 - AVG Technologies) Hidden
AVG (HKLM\...\AvgZen) (Version: 1.41.1.56922 - AVG Technologies)
AVG 2016 (HKLM\...\{22194658-76C6-4C65-9F54-372E8A369B4D}) (Version: 16.0.4542 - AVG Technologies) Hidden
AVG PC TuneUp (HKLM-x32\...\{236498E8-2BB7-495F-83E1-6B6481B0FCEC}) (Version: 16.22.3 - AVG Technologies) Hidden
AVG PC TuneUp (HKLM-x32\...\AVG PC TuneUp) (Version: 16.22.1.58906 - AVG Technologies)
AVG Protection (HKLM\...\AVG) (Version: 2016.51.7497 - AVG Technologies)
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.2.8.608 - AVG Technologies)
AVG Zen (HKLM\...\{CEDC1C27-A73A-4779-9121-DB77A8AE2003}) (Version: 1.41.29 - AVG Technologies) Hidden
Bejeweled 3 (HKLM-x32\...\WTA-9843d79f-f0e2-4f1c-8f21-aef47dc42ecf) (Version: 2.2.0.97 - WildTangent) Hidden
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CDisplayEx 1.10.29 (HKLM\...\CDisplayEx_is1) (Version:  - Progdigy Software S.A.R.L.)
Chuzzle Deluxe (HKLM-x32\...\WTA-e689a30d-abc9-42d8-bb29-caa922064bd4) (Version: 2.2.0.95 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.51.1.0 - Conexant)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.14.7 - Dropbox, Inc.)
FATE - The Traitor Soul (HKLM-x32\...\WTA-c6cde155-5b8c-491e-b339-4abe8e144504) (Version: 2.2.0.95 - WildTangent) Hidden
FMW 1 (HKLM\...\{0AB3CCB3-5C0B-4C65-9FA4-CFEF6283F7F1}) (Version: 1.62.2 - AVG Technologies) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 49.0.2623.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.13.258 - SurfRight B.V.)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2353 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation)
Itibiti RTC (HKLM-x32\...\{730E03E4-350E-48E5-9D3E-4329903D454D}) (Version: 0.0.1 - Itibiti Inc) Hidden
iTunes (HKLM\...\{E690A491-702F-4DEC-9977-C015D1DBB57C}) (Version: 12.3.1.23 - Apple Inc.)
Java 8 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218065F0}) (Version: 8.0.650.17 - Oracle Corporation)
Jewel Quest: The Sleepless Star - Collector's Edition (HKLM-x32\...\WTA-f7b266be-dc1a-424d-807e-0c68f9212b46) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
Malware Protection Live (HKLM-x32\...\MalwareProtectionLive) (Version:  - )
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.9.218.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 42.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 42.0 - Mozilla)
Penguins! (HKLM-x32\...\WTA-9f281fe0-1b1a-4eb6-b0f4-5cfae6cf0001) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-cd20cab4-c7e9-4d85-bb6b-9beeddbc2144) (Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (HKLM-x32\...\WTA-04251c99-b630-4628-8af2-78dfd3647f6d) (Version: 2.2.0.95 - WildTangent) Hidden
Realtek USB 2.0 Reader Driver (HKLM-x32\...\{62BBB2F0-E220-4821-A564-730807D2C34D}) (Version: 1.0.0.12 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0013 - REALTEK Semiconductor Corp.)
Respondus LockDown Browser (HKLM-x32\...\{C0E5147E-C9F3-4360-9ED0-2E875F11766C}) (Version: 1.02.0001 - Respondus, Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype Launcher (HKLM-x32\...\{DA84ECBF-4B79-47F2-B34C-95C38484C058}) (Version: 2.01 - TOSHIBA Corporation)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.11.1 - Synaptics Incorporated)
Tom Clancy's Splinter Cell (HKLM-x32\...\WTA-581363de-a4df-4454-8563-dbecc4f26f3b) (Version: 2.2.0.97 - WildTangent) Hidden
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.1 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.02.02 - TOSHIBA CORPORATION)
Toshiba Book Place (HKLM-x32\...\{92C7DC44-DAD3-49FE-B89B-F92C6BA9A331}) (Version: 2.2.6775 - K-NFB Reading Technology, Inc.)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}) (Version: 1.6.08.64 - TOSHIBA Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.6 for x64 - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM\...\{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}) (Version: 1.2.25.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.8.64 - TOSHIBA Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\InstallShield_{C4FFA951-9678-4D51-84B4-AFD15D3C45AD}) (Version: 4.08.06.00 - )
TOSHIBA HDD/SSD Alert (HKLM-x32\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.7 - TOSHIBA Corporation)
Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.10.26 - Symantec Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.86.2 - TOSHIBA CORPORATION)
TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.6.1 - TOSHIBA CORPORATION)
Toshiba Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 2.0.0.25 - Toshiba)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.7.4.64 - TOSHIBA Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.3.5109 - TOSHIBA CORPORATION)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.17.64 - TOSHIBA Corporation)
TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.1.0 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.1.52 - TOSHIBA)
TOSHIBA Sleep Utility (HKLM-x32\...\{654F7484-88C5-46DC-AB32-C66BCB0E2102}) (Version: 1.4.2.7 - TOSHIBA Corporation)
TOSHIBA Supervisor Password (HKLM-x32\...\InstallShield_{CBD6B23D-41D5-4A46-8019-6208516C9712}) (Version: 4.08.06.00 - )
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.5.4.64 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.0.19 - TOSHIBA Corporation)
TOSHIBA Wireless LAN Indicator (HKLM-x32\...\{CDADE9BC-612C-42B8-B929-5C6A823E7FF9}) (Version: 1.0.3 - TOSHIBA CORPORATION)
ToshibaRegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.4 - Toshiba)
Unchecky v0.4.2 (HKLM-x32\...\Unchecky) (Version: 0.4.2 - RaMMicHaeL)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Vuze (HKLM-x32\...\8461-7759-5462-8226) (Version: 5.7.0.0 - Azureus Software, Inc.)
WD SmartWare (HKLM\...\{604CB4FC-3D32-405F-A109-165F170529B6}) (Version: 1.2.0.20 - Western Digital)
WildTangent Games (HKLM-x32\...\WildTangent toshiba Master Uninstall) (Version: 1.0.2.5 - WildTangent)
WildTangent Games App (Toshiba Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-toshiba) (Version: 4.0.4.16 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WinRAR 4.20 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
Zuma's Revenge (HKLM-x32\...\WTA-43cc572a-159a-41e7-9c2d-244817ac177d) (Version: 2.2.0.97 - WildTangent) Hidden
 
========================= Devices: ================================
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 61%
Total physical RAM: 4043.86 MB
Available physical RAM: 1572.15 MB
Total Virtual: 8085.93 MB
Available Virtual: 4681.97 MB
 
========================= Partitions: =====================================
 
1 Drive c: (TI106139W0E) (Fixed) (Total:450.57 GB) (Free:359.4 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\SPRINGWOOD
 
Administrator            Guest                    jdalgo                   
 
========================= Restore Points ==================================
 
13-03-2016 04:27:59 Windows Update
16-03-2016 08:00:59 Windows Update
17-03-2016 04:08:14 Installed AVG 2016
17-03-2016 04:09:16 Installed AVG
18-03-2016 03:04:52 Removed AVG
 
**** End of log ****


#6 3ricD

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  • Local time:01:36 AM

Posted 18 March 2016 - 11:18 PM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 3/18/2016
Scan Time: 10:19 PM
Logfile: ScanLog.txt
Administrator: Yes
 
Version: 2.2.1.1043
Malware Database: v2016.03.19.01
Rootkit Database: v2016.03.12.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: jdalgo
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 396547
Time Elapsed: 48 min, 43 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 2
PUP.Optional.MalwareProtection, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\MalwareProtectionLive, , [4954f99011887eb8b6a1be86b84cfa06], 
PUP.Optional.Spigot, HKU\S-1-5-21-352717408-3559287199-3625958402-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{D8FC2EBE-0BFB-4222-BBD2-FCF320F5B47D}, , [801d54358811cc6ac469a986c63e9f61], 
 
Registry Values: 1
PUP.Optional.Spigot, HKU\S-1-5-21-352717408-3559287199-3625958402-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{D8FC2EBE-0BFB-4222-BBD2-FCF320F5B47D}|URL, https://search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=994519&p={searchTerms}, , [801d54358811cc6ac469a986c63e9f61]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 2
PUP.Optional.MalwareProtection, C:\Users\jdalgo\AppData\Local\MalwareProtectionLive, , [4954f99011887eb8b6a1be86b84cfa06], 
PUP.Optional.MalwareProtection, C:\Users\jdalgo\AppData\Local\MalwareProtectionLive\quarantine, , [4954f99011887eb8b6a1be86b84cfa06], 
 
Files: 17
PUP.Optional.MalwareProtection, C:\Users\jdalgo\AppData\Local\MalwareProtectionLive\MalwareProtectionClient.exe, , [0f8e89007a1f68ce241e2e3a56abb34d], 
PUP.Optional.Yontoo, C:\Users\jdalgo\AppData\Roaming\Mozilla\Firefox\Profiles\410xi34f.default\extensions\{71b5bd3e-dcee-4a7a-809d-10fbc422a05d}.xpi, , [821b7a0fb3e68ea83decfc2459aad12f], 
PUP.Optional.Yontoo, C:\Users\jdalgo\AppData\Roaming\Mozilla\Firefox\Profiles\410xi34f.default\extensions\{bf647da0-1a32-42fb-a7cb-f538273ea346}.xpi, , [8815ed9caaefe55131f9d84805fec63a], 
PUP.Optional.Spigot, C:\Users\jdalgo\AppData\Roaming\Mozilla\Firefox\Profiles\410xi34f.default\searchplugins\yahoo_ff.xml, , [c4d97811f7a2cd69e445b6795da7de22], 
PUP.Optional.MalwareProtection, C:\Users\jdalgo\AppData\Local\MalwareProtectionLive\MalwareProtectionClient.exe.config, , [4954f99011887eb8b6a1be86b84cfa06], 
PUP.Optional.MalwareProtection, C:\Users\jdalgo\AppData\Local\MalwareProtectionLive\certificates, , [4954f99011887eb8b6a1be86b84cfa06], 
PUP.Optional.MalwareProtection, C:\Users\jdalgo\AppData\Local\MalwareProtectionLive\certificates_filter, , [4954f99011887eb8b6a1be86b84cfa06], 
PUP.Optional.MalwareProtection, C:\Users\jdalgo\AppData\Local\MalwareProtectionLive\extensions, , [4954f99011887eb8b6a1be86b84cfa06], 
PUP.Optional.MalwareProtection, C:\Users\jdalgo\AppData\Local\MalwareProtectionLive\extensions_filter, , [4954f99011887eb8b6a1be86b84cfa06], 
PUP.Optional.MalwareProtection, C:\Users\jdalgo\AppData\Local\MalwareProtectionLive\uninstall.exe, , [4954f99011887eb8b6a1be86b84cfa06], 
PUP.Optional.MalwareProtection, C:\Users\jdalgo\AppData\Local\MalwareProtectionLive\userinfo.dat, , [4954f99011887eb8b6a1be86b84cfa06], 
PUP.Optional.MalwareProtection, C:\Users\jdalgo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Malware Protection Live.lnk, , [68351970425746f05008cb79b64ef709], 
PUP.Optional.ESurf.ShrtCln, C:\Users\jdalgo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_esurf.biz_0.localstorage, , [5e3f38515d3c5bdb3fde95e96e9610f0], 
PUP.Optional.ESurf.ShrtCln, C:\Users\jdalgo\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_esurf.biz_0.localstorage-journal, , [5746fa8f6732a98d001d7a044abacf31], 
PUP.Optional.Yontoo, C:\Users\jdalgo\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences, Good: ("session":{"restore_on_startup":4,"startup_urls":["https://www.malwarebytes.org/restorebrowser/"]}}), Bad: ("session":{"restore_on_startup":4,"restore_on_startup_migrated":true,"startup_urls":["https://search.yahoo.com/?type=994519&fr=yo-yhp-ch"],"urls_to_restore_on_startup":["http://searchinterneat-a.akamaihd.net/h?eq=U0EeCFZVBB8SRggTcwhZB1oTRBhBcAgATA1FEQIOIgoPVBRIElBBJA1eU1pDFQQFIk0FA1oDB0VXfV5bFElXTwhwJVx1DksUc1BQNVVMEnEEQw=="]},"software_reporter":{"prompt_seed":"20151015","prompt_version":"4.32.1"},"sync":{"remaining_rollback_tries":0}}), ,[930a7910a0f9df5777e9cb819f661be5]
PUP.Optional.Spigot, C:\Users\jdalgo\AppData\Roaming\Mozilla\Firefox\Profiles\410xi34f.default\prefs.js, Good: (), Bad: (user_pref("keyword.URL", "https://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=994519&p=");), ,[d3ca4e3b4752fa3c1c261c29986dc63a]
PUP.Optional.Spigot, C:\Users\jdalgo\AppData\Roaming\Mozilla\Firefox\Profiles\410xi34f.default\prefs.js, Good: (user_pref("browser.startup.homepage", "https://www.malwarebytes.org/restorebrowser/), Bad: (user_pref("browser.startup.homepage", "https://search.yahoo.com/?type=994519&fr=spigot-), ,[4a531d6cafea05311d11f25b5baaa55b]
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#7 3ricD

3ricD
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  • Local time:01:36 AM

Posted 18 March 2016 - 11:51 PM

Rkill 2.8.3 by Lawrence Abrams (Grinler)
Copyright 2008-2016 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 03/18/2016 11:26:40 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.
 
 * HOSTS file entries found: 
 
  127.0.0.1 www.007guard.com
  127.0.0.1 007guard.com
  127.0.0.1 008i.com
  127.0.0.1 www.008k.com
  127.0.0.1 008k.com
  127.0.0.1 www.00hq.com
  127.0.0.1 00hq.com
  127.0.0.1 010402.com
  127.0.0.1 www.032439.com
  127.0.0.1 032439.com
  127.0.0.1 www.0scan.com
  127.0.0.1 0scan.com
  127.0.0.1 1000gratisproben.com
  127.0.0.1 www.1000gratisproben.com
  127.0.0.1 1001namen.com
  127.0.0.1 www.1001namen.com
  127.0.0.1 100888290cs.com
  127.0.0.1 www.100888290cs.com
  127.0.0.1 www.100sexlinks.com
  127.0.0.1 100sexlinks.com
 
  20 out of 15536 HOSTS entries shown.
  Please review HOSTS file for further entries.
 
Program finished at: 03/18/2016 11:35:07 PM
Execution time: 0 hours(s), 8 minute(s), and 26 seconds(s)


#8 3ricD

3ricD
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  • Local time:01:36 AM

Posted 19 March 2016 - 12:57 AM

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.3.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.18230
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 4240293888, free: 1548615680
 
Downloaded database version: v2016.03.19.01
Downloaded database version: v2016.03.12.01
Downloaded database version: v2016.03.18.01
=======================================
Initializing...
Driver version: 0.3.0.4
------------ Kernel report ------------
     03/18/2016 23:19:35
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\DRIVERS\TVALZ_O.SYS
\SystemRoot\system32\DRIVERS\tos_sps64.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avguniva.sys
\SystemRoot\system32\DRIVERS\avgrkx64.sys
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgmfx64.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\avgfwd6a.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\avgldx64.sys
\SystemRoot\system32\DRIVERS\avgidsdrivera.sys
\SystemRoot\system32\DRIVERS\avgdiska.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\rtwlane.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\tdcmdpst.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\QIOMem.sys
\SystemRoot\system32\DRIVERS\TVALZFL.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\CHDRT64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\pgeffect.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\??\C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\udfs.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2016.03.19.01
  rootkit: v2016.03.12.01
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8004f97790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8004f97250, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8004f97790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80049d9050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 4E59E2AF
 
Partition information:
 
    Partition 0 type is Other (0x27)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3072000
    Partition is bootable
    Partition file system is NTFS
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 3074048  Numsec = 944908288
    Partition is bootable
    Partition file system is NTFS
 
    Partition 2 type is HIDDEN (0x17)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 947982336  Numsec = 28790784
    Partition is not bootable
    Partition file system is NTFS
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Done!
File "c:\programdata\avg\av\chjw\40f04f75f04f7068.dat:1ea68244-f29c-491d-aab5-c74df5c0a61b" is sparse (flags = 32768)
File "c:\programdata\avg\av\chjw\c6229636229532e.dat:23cbf03c-4916-442d-bf12-ff66947ab971" is sparse (flags = 32768)
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-3074048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-2-947982336-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
Malwarebytes Anti-Rootkit BETA 1.9.3.1001
www.malwarebytes.org
 
Database version:
  main:    v2016.03.19.01
  rootkit: v2016.03.12.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.18230
jdalgo :: SPRINGWOOD [administrator]
 
3/18/2016 11:19:59 PM
mbar-log-2016-03-18 (23-19-59).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 397406
Time elapsed: 1 hour(s), 1 minute(s), 41 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 


#9 Broni

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Posted 19 March 2016 - 07:38 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 3ricD

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Posted 20 March 2016 - 02:32 PM

After running adwcleaner and restarting my computer seems quicker but will not load the Internet :(

#11 3ricD

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Posted 20 March 2016 - 03:05 PM

was going to send a picture but i don't see a paste image icon on this chat menu. it says "there is no internet connection. your computer is offline. DNS_PROBE_FINISHED_NO_INTERNET.

When I go to my network connection it says:

Signal strength: good

security type: WPA2-PSK

Radio Type:802.11n

 

(i'm typing this from my desktop, not the laptop in question)



#12 Broni

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Posted 20 March 2016 - 03:34 PM

Can you post AdwCleaner log?


My Website

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#13 3ricD

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Posted 20 March 2016 - 05:16 PM

I can't because I can get on the internet from the cpu that has it.

#14 3ricD

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Posted 20 March 2016 - 05:17 PM

Because I CANNOT get on the Internet* sorry for the typo

#15 3ricD

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Posted 20 March 2016 - 05:19 PM

Actually I could save the log to a drive then send it from other cpu! I'll do so ASAP. Thanks so much for your help!




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