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Unwanted windows shutdown


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#1 Ujjwal_d

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Posted 17 March 2016 - 09:47 AM

I am running windows 10 on my pc an it gets automatically turned off if I don't use it for couple of  hours. I have attached events file. please let me know your reply in this.Attached File  events.zip   373.65KB   7 downloads



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#2 usasma

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Posted 17 March 2016 - 04:28 PM

You have not stated where you got this log from.

Base on it having no Information entries, I suspect it's the Administrative Events log from the Custom Views section.  Is this correct?

 

First, fix these problems with the log file:

 

To stop Media Center tasks from running (and then failing) delete this registry key (as with any deletion, backup the key first):

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Media Center

Once you've deleted the above registry key do the following:
- Go to the Windows\System32\Tasks\Microsoft\Windows folder and delete the Media Center folder (as with any deletion, backup the folder first).
- Then delete the Task Scheduler Library...Microsoft...Windows...Media Center task folder within the Task Scheduler (I don't think that you can back this up, but you can export the tasks individually).
 

Then, wait until the system turns off on it's own.  Restart it and IMMEDIATELY generate another Admin logfile, zip it up and upload it here.

 

Also, Please run this report collecting tool (even though you're not reporting BSOD's) so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



 


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#3 MadmanRB

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Posted 18 March 2016 - 05:17 AM

Yeah this could be one of a million different things from Windows native power management to a bad battery or a failing power supply unit

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#4 kaljukass

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Posted 18 March 2016 - 06:01 AM

I am running windows 10 on my pc an it gets automatically turned off if I don't use it for couple of  hours. I have attached events file. please let me know your reply in this.attachicon.gifevents.zip

What are Your power settings?

And what are the temperatures of your computer, ie motherboard temp., processor tem., hard drive temp., etc?



#5 FreeBooter

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Posted 18 March 2016 - 07:10 AM

Open "Control Panel --> Power Options" and then click "Change when the computer sleeps", select "Never" from "Put the computer to sleep" drop down menu.


Edited by FreeBooter, 18 March 2016 - 07:11 AM.

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#6 Ujjwal_d

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Posted 18 March 2016 - 10:43 AM

 

I am running windows 10 on my pc an it gets automatically turned off if I don't use it for couple of  hours. I have attached events file. please let me know your reply in this.attachicon.gifevents.zip

What are Your power settings?

And what are the temperatures of your computer, ie motherboard temp., processor tem., hard drive temp., etc?

 

I have put every single power settings to NEVER and core temp is 79-80C



#7 FreeBooter

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Posted 18 March 2016 - 10:53 AM

What you mean by core temp do you mean CPU cores temperature is around 79-80C if its then your computer is overheating you will have to clean all dust and dirt within computer case and apply new Thermal paste on to CPU.


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#8 kaljukass

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Posted 18 March 2016 - 01:28 PM

Absolutely agree with FreeBooter. If so, then it really is twice as much as you would normally. I mean CPU and/or motherboard temperature.
There may be several reasons.
One is really the one that your computer is inside dusty, there may be adust, grease (grease and dust emulsion), etc.) when you last cleaned? And if you're going to clean it is particularly important that the impeller blades will cleaned.
Another possibility is that someone somewhere is working secretly in the background. Find out the background processes.



#9 MadmanRB

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Posted 18 March 2016 - 07:12 PM

Indeed those temperatures are awfully hot and can damage a computer in no time flat. If you have a desktop please clean it out of dust and debris as that can cause severe issues. If you have a laptop please buy a cooling pad. If you live and a dry arid place especially do this such as a desert or a Tropic Zone

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