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Please advice me RogueKiller report


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3 replies to this topic

#1 gooday

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Posted 17 March 2016 - 03:04 AM

RogueKiller V12.0.2.0 [Mar 14 2016] (Free) by Adlice Software
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : europeans [Administrator]
Started from : E:\RogueKiller.exe
Mode : Scan -- Date : 03/16/2016 17:26:59
 
¤¤¤ Processes : 0 ¤¤¤
 
¤¤¤ Registry : 6 ¤¤¤
[PUP] (X86) HKEY_LOCAL_MACHINE\Software\Clara -> Found
[PUP] (X86) HKEY_LOCAL_MACHINE\Software\QuickSearch -> Found
[PUP] (X86) HKEY_LOCAL_MACHINE\Software\zdengine -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{0B90F8E1-83A2-45D3-8F4A-FF0612DFAF68} | NameServer : 8.8.8.8,8.8.4.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1 ([-][-][-][-][-][-][X][X][X][X])  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{0B90F8E1-83A2-45D3-8F4A-FF0612DFAF68} | NameServer : 8.8.8.8,8.8.4.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1 ([-][-][-][-][-][-][X][X][X][X])  -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interfaces\{0B90F8E1-83A2-45D3-8F4A-FF0612DFAF68} | NameServer : 8.8.8.8,8.8.4.4,4.2.2.1,4.2.2.2,208.67.222.222,208.67.220.220,8.26.56.26,8.20.247.20,156.154.70.1,156.154.71.1 ([-][-][-][-][-][-][X][X][X][X])  -> Found
 
¤¤¤ Tasks : 1 ¤¤¤
[Suspicious.Path] \4820 -- wscript.exe (C:\Users\EUROPE~1\AppData\Local\Temp\launchie.vbs //B) -> Found
 
¤¤¤ Files : 1 ¤¤¤
[PUP][Folder] C:\ProgramData\{01BD4FC9-2F86-4706-A62E-774BB7E9D308} -> Found
 
¤¤¤ Hosts File : 0 ¤¤¤
 
¤¤¤ Antirootkit : 0 (Driver: Not loaded [0xc000036b]) ¤¤¤
 
¤¤¤ Web browsers : 2 ¤¤¤
[PUM.Proxy][FIREFX:Config] gmkp1sb2.default : user_pref("network.proxy.http", "localhost"); -> Found
[PUM.Proxy][FIREFX:Config] gmkp1sb2.default : user_pref("network.proxy.http_port", 8118); -> Found
 
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: ST3500418AS +++++
--- User ---
[MBR] 993188e7507909d2a4e01f7f29816aef
[BSP] 158eb10315db940972279c891f2fb09a : Windows Vista/7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 100 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 206848 | Size: 476838 MB [Windows Vista/7/8 Bootstrap | Windows Vista/7/8 Bootloader]
User = LL1 ... OK
User = LL2 ... OK
 
+++++ PhysicalDrive1: Ricoh SD/MMC Disk Device +++++
--- User ---
[MBR] 0359ab2572b31c4bfb21d59476753ace
[BSP] df4f83c1f72e36823a12b0dfc7617313 : Empty MBR Code
Partition table:
0 - [XXXXXX] FAT16 (0x6) [VISIBLE] Offset (sectors): 249 | Size: 971 MB
Error reading LL1 MBR! ([32] The request is not supported. )
Error reading LL2 MBR! ([32] The request is not supported. )
 


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#2 satchfan

satchfan

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Posted 17 March 2016 - 04:59 AM

Hello gooday and welcome to Bleeping Computer.

My name is Satchfan and I would be glad to help you with your computer problem.

Please read the following guidelines which will help to make cleaning your machine easier:

  • please follow all instructions in the order posted
  • please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
  • all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
  • if you don't understand something, please don't hesitate to ask for clarification before proceeding
  • the fixes are specific to your problem and should only be used for this issue on this machine.
  • please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!

IMPORTANT:

Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested

===================================================

Note: Please follow these instructions in the order given.

===================================================

Run RogueKiller

IMPORTANT: Do not reboot your computer if at all possible otherwise the malware will reactivate and you will have to run RogueKiller again


  • close all programs
  • double-click RogueKiller.exe - Windows 7: right-click the program and select Run as Administrator'
  • after it has completed it's prescan click on the “Registry” tab
  • make sure these entries are checked, then click on Delete:

[PUP] (X86) HKEY_LOCAL_MACHINE\Software\Clara -> Found
[PUP] (X86) HKEY_LOCAL_MACHINE\Software\QuickSearch -> Found
[PUP] (X86) HKEY_LOCAL_MACHINE\Software\zdengine -> Found


Please include the Delete log in your next post.

===================================================

Download and run AdwCleaner

Download AdwCleaner from here and save it to your desktop.


  • run AdwCleaner
  • when it has finished, select Clean
  • if it asks to reboot, allow the reboot
  • on reboot a log will be produced; please attach the content of the log to your next reply.

===================================================

Download and run Junkware Removal Tool

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • shut down your protection software now to avoid potential conflicts.
  • run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator"
  • the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • on completion, a log (JRT.txt) is saved to your desktop and will automatically open
  • post the contents of JRT.txt into your next message.

===================================================

Run Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • press Scan button
  • it will produce a log called Frst.txt in the same directory the tool is run from
  • please copy and paste log back here.
  • the first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the Frst.txt into your reply.

================================================

Logs to include with next post:

RogueKiller delete log
AdwCleaner log
JRT.txt
Frst.txt
Addition.txt


Thanks

Satchfan

 


My help is always free of charge. If you are happy with the help provided, if you wish you can make a donation to buy me a beer.


#3 satchfan

satchfan

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Posted 20 March 2016 - 04:37 AM

Hi gooday

It has been several days since I replied to your request for help with your computer problems.

Please let me know if you are having problems and still need help.

Thanks

Satchfan


My help is always free of charge. If you are happy with the help provided, if you wish you can make a donation to buy me a beer.


#4 satchfan

satchfan

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Posted 21 March 2016 - 03:23 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

My help is always free of charge. If you are happy with the help provided, if you wish you can make a donation to buy me a beer.





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