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getting directed to ad sites while browsing


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11 replies to this topic

#1 mamerala

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Posted 16 March 2016 - 08:46 PM

recently whenever i try to visit site, search randomly or even while working i get directed to ads sites like

mostly http://bc.vc/ and sometimes http://adf.ly/2608636/

then either i press skip to get back to site(which i know not right, but i dont have another option as even if i opened site on new tab i will get directed again) or keep refreshing site i want a lot till hopefully get in it

 

i've done different scans each time with one of these malware bytes, hitman pro and 360 total security, cleaned some viruses yet same issue still there

 

when i first start browser they dont come right away just after few minutes from searching they start on any site too much

 

and sometimes i jump suddenly to one of the tabs i've opened without reason

 

i didnt try running scans on safe mode yet, but will it work or should i try something else?

 

i dont remember getting in suspicious site, downloaded bad file or clicked ad by mistake

 

 

i've dealt before with malwares and ads on page but not the directing ones before



BC AdBot (Login to Remove)

 


#2 nasdaq

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Posted 17 March 2016 - 08:24 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


Please post the logs.

Let me know what problems persists.

#3 mamerala

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Posted 17 March 2016 - 06:01 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


Please post the logs.

Let me know what problems persists.

 

done and now i cant connect to net, maybe some files got deleted? i tried some ways but non worked. 

im using my brother laptop now for net

here's log files

Attached Files



#4 nasdaq

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Posted 18 March 2016 - 07:48 AM

your Winsock is broked. This will repair it and you Internet should be fixed.

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to the a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:
cmd: netsh winsock reset catalog

HKU\S-1-5-21-2148910076-3100794517-557520914-1007 Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot% <====== ATTENTION
HKU\S-1-5-21-2148910076-3100794517-557520914-1007 Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir% <====== ATTENTION
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  No File
GroupPolicyUsers\S-1-5-21-2148910076-3100794517-557520914-1007\User: Restriction <======= ATTENTION
Winsock: Catalog5 01  No File
Winsock: Catalog5 02  No File
Winsock: Catalog5 03  No File
Winsock: Catalog5 04  No File
Winsock: Catalog5 05  No File
Winsock: Catalog5 06  No File
Winsock: Catalog5 07  No File
FF Plugin HKU\.DEFAULT: @hola.org/vlc,version=1.8.649 -> C:\Users\ahmed\AppData\Local\Hola\firefox_hola\app\vlc [No File]
FF Plugin HKU\S-1-5-21-2148910076-3100794517-557520914-1000: @hola.org/vlc,version=1.8.328 -> C:\Users\ahmed\AppData\Local\Hola\firefox_hola\app\vlc [No File]
CHR HomePage: Default -> hxxp://%66%65%65%64.%73%6E%61%70%64%6F.%63%6F%6D/?p=mKO_AwFzXIpYRYSttY34mamef947lyuareGSIIz-bMvrygaKIKqM7BzvT5i3d49mwf1gSlDp7C6cpHWlDeulU0_ork-J_BYxFE64c-0ddOcTS8p3DIEIj1e5UyJREaH9s6TjjxK9NqKAOicEsSeTdxw762UUpBELfomsublxIuaFWA,,
CHR StartupUrls: Default -> "hxxps://www.google.com.eg/","hxxp://www.mystartsearch.com/?type=hp&ts=1434372606&z=0e39809a7686ffe4b83bb28g5zcc1z9odw1c9m6t3g&from=wpc&uid=ST9320423ASG_5VJ448TXXXXX5VJ448TX","hxxp://www.istartsurf.com/?type=hp&ts=1445118548&z=117b1f83e55ebe9348bb923gfz6z0w5g9g7b9c6g0z&from=icp&uid=ST9320423ASG_5VJ448TXXXXX5VJ448TX","hxxp://www.mystartsearch.com/?type=hp&ts=1445119749&z=3f3dae9f488fd0983879a80g7z3zdw7gfg6tew7gag&from=cmi&uid=ST9320423ASG_5VJ448TXXX... (long line)
CHR Plugin: (Native Client) - C:\Users\ahmed\AppData\Local\Google\Chrome\Application\49.0.2623.87\ppGoogleNaClPluginChrome.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Users\ahmed\AppData\Local\Google\Chrome\Application\49.0.2623.87\pdf.dll => No File
CHR Plugin: (Internet Download Manager Plugin) - C:\Users\ahmed\AppData\Local\Google\Chrome\User Data\Default\Extensions\jeaohhlajejodfjadcponpnjgkiikocn\6.17.7_0\IDMGCExt.dll => No File
CHR Plugin: (Java(TM) Platform SE 7 U17) - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll => No File
CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32_11_6_602_180.dll => No File
S3 cpuz138; \??\C:\Users\ahmed\AppData\Local\Temp\cpuz138\cpuz138_x32.sys [X]
S0 DsArk; no ImagePath
S3 GPU-Z; \??\C:\Users\ahmed\AppData\Local\Temp\GPU-Z.sys [X]
S3 XDva424; \??\C:\Windows\system32\XDva424.sys [X]
S3 XDva425; \??\C:\Windows\system32\XDva425.sys [X]
S3 XDva511; \??\C:\Windows\system32\XDva511.sys [X]


End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.

p.s.
You choose to keep the PCSpeedUp program.
Read about it and decide if you wish to keep it.
http://www.bleepingcomputer.com/virus-removal/remove-pc-speed-up

#5 mamerala

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Posted 18 March 2016 - 11:40 AM

done, but i cant connect yet to net, at first both IPv4 and IPv6 werent connected now IPv4 connected

 

here's log

and thanks for tip about pc speed up 

Attached Files



#6 nasdaq

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Posted 19 March 2016 - 07:36 AM

at first both IPv4 and IPv6 werent connected now IPv4 connected


You probably do not need it.
Check with your Internet provider.

http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/ipv4-and-ipv6-connectivity-no-internet-access/4d7d356c-baa3-4c71-b99a-9a7701f2e22c
===

Looking good.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#7 mamerala

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Posted 20 March 2016 - 04:11 PM

 

at first both IPv4 and IPv6 werent connected now IPv4 connected


You probably do not need it.
Check with your Internet provider.

http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/ipv4-and-ipv6-connectivity-no-internet-access/4d7d356c-baa3-4c71-b99a-9a7701f2e22c
===

Looking good.

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

 

i still cant fix though i tried many things and rechecked router sittings itself on PC, does that mean i still have file missing or?



#8 nasdaq

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Posted 21 March 2016 - 06:55 AM

If still unable to connect I suggest you start a new topic in the Networking forum.

http://www.bleepingcomputer.com/forums/f/21/networking/

An expert should be able to help you better than I can. This is not my forte.

Start a new topic in the forum and include the log from this scan.

Please download MiniToolBox to Desktop and run it.

Check mark the following boxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List last 10 Event Viewer log
  • List content of Hosts
  • List IP Configuration
  • List Winsock Entries
  • Click Go and copy/paste the log (Result.txt) into your next post.
  • Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
I will keep this topic open for 6 days.
If you need to return please do.

#9 mamerala

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Posted 26 March 2016 - 07:48 PM

i made post and had helpful replies now net working and so far i dont get directed to ads sites thank you so much



#10 nasdaq

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Posted 27 March 2016 - 07:28 AM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#11 mamerala

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Posted 27 March 2016 - 05:15 PM

ok thanks :)



#12 nasdaq

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Posted 02 April 2016 - 08:46 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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