Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Desktop Locks Up


  • Please log in to reply
3 replies to this topic

#1 ajm690

ajm690

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:07:26 PM

Posted 15 March 2016 - 08:25 PM

This just started a day or two ago.  My desktop, which is set to never go to sleep (I use it as a Media Server), is locking up after it is idle for several hours.  When I go to wake it up, the monitors, nothing happens.  Caps Lock and Num Lock lights do not turn on or off.  The only way to get it to come back up is to power it down and back up.  As far as I can tell all the drivers are up to date.  I did install a new program, just before it started, but have since uninstalled the program without any change.  

 

I work in the PC repair field and built this PC myself.  It was operating magnificently just a week ago.  I do know it did do several Windows Updates before I installed, the subsequently uninstalled, a new program.  Any help would be appreciated. 



BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:26 PM

Posted 16 March 2016 - 04:58 AM

Just FYI - often Windows Updates are blamed when it's actually outdated software that's already installed that is to blame.

 

But, let's have a look at these reports.  If you can can make the system freeze again, it'll be easier (for us) to do the reports immediately after the reboot.

That'll bring the errors to the top of the logfile.
BUT, as you forced a shutdown, there'll be a "Critical" EventID 41 error that will mark the reboot after the forced shutdown - so we can also find it (in the Admin logfile) that way.

 

1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location.
By default it'll be a .zip file located on your Desktop
Simply upload the .zip file with your next post and we'll move on from there.
If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 ajm690

ajm690
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York
  • Local time:07:26 PM

Posted 18 March 2016 - 10:04 AM

Just wanted to give everyone an update.  I uninstalled several programs I no longer used and updated a bunch of others.  I also ran several deep scans of the machine and ran several repairs on Windows.  So far the machine seems to be back to operating normally and not locking up overnight.  I want to thank everyone for their help.



#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:07:26 PM

Posted 18 March 2016 - 07:36 PM

Thanks for letting us know!

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users