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Windows 10 Dell Hangs on Resume


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#1 ScottoD

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Posted 15 March 2016 - 02:22 PM

I have a Dell Laptop Inspiron 7343 running W10 Education with Insider Builds

 

Whenever, I resume from sleep I get the Dell logo with round circle, when it is booting correctly there is the spinning sort of star circle under it, but usually I can't resume , I just get the logo and it hangs on logo.  I have than hold power to power down and restart.

 

So basically it can't wake up.

 

I have a 240gb ssd, 8gb ram and I7 processor.


Edited by hamluis, 15 March 2016 - 03:28 PM.
Moved from Crashes/BSODs to Win 10 Support - Hamluis.


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#2 FreeBooter

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Posted 15 March 2016 - 03:56 PM

If you laptop displaying  Dell logo splash screen then you are putting laptop to hibernation power state because at sleep power mode Dell logo splash screen will not displayed.


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#3 ScottoD

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Posted 15 March 2016 - 05:04 PM

Any tips on how to resolve?

#4 FreeBooter

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Posted 15 March 2016 - 05:17 PM

You can configure power options from "Control Panel --> Power Options".

Install latest device drivers and install important Windows updates.

If you like you can disable hibernation power mode either from Power Options or by typing  Powercfg  -h  off command into Command Prompt that is open as a administrator. You can turn it back on by typing Powercfg  -h on command.


Edited by FreeBooter, 15 March 2016 - 05:20 PM.

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