My dad has an older laptop (Presario F755 US on Vista) that he wants to use for just the internet while working in his garage.
This weekend I looked at it but couldn't get past local access only. I tried a wireless connection and a direct wire connection, nothing.
I took it to my house, same thing.
I called my dad's ISP and they walked me through doing ipconfig /release & renew in cmd. When doing that I noticed that "Comcast.net" was listed in the DNS Suffix but he doesn't have Comcast service. The ISP folks suggested that I do a factory reset. Before doing the reset, they tried to manually assign an IP Address. That did not work.
I reloaded Windows. Internet still not connecting. And now nothing is listed in the DNX Suffix. I'm not sure if that's in issue or not... and now when I try to do the Ipconfig Release & Renew, I get an error that my DHCP service cannot be contacted.
I have updated the drivers, and tried to do a registry fix listed on the Microsoft website. I have also tried to disable the connection and re-enable it. I have tried to uninstall and reinstall the drivers... still no luck.
What else can I do? Please be specific with me as I'm not too technical. Thanks for the help.
Edited by Chris Cosgrove, 18 March 2016 - 07:09 PM.
Moved from Vista to 'Networking'.