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While in Chrome mouse cursor move by itself and opened Google Chrome Task Manage


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#1 miko8

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Posted 14 March 2016 - 12:52 PM

Hi all,

 

First of all I want to say thank you, you are just wonderful guys and we are lucky to have you in our lives.

I've searched and found here similar posts by other users. But I thought it would be wise to troubleshoot this one together.

As one of the admin said that using some tools without the guidance of a professional troubleshooter\penetration tester is not recommended, so you know thought not to take the chances

 

Here is a log file from AdwCleaner

 

# AdwCleaner v5.102 - Logfile created 14/03/2016 at 19:38:48
# Updated 13/03/2016 by Xplode
# Database : 2016-03-14.1 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : h***z - DESKTOP-EN7P12P
# Running from : C:\Users\ha\Downloads\adwcleaner_5.102.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
Folder Found : C:\_acestream_cache_
Folder Found : C:\ProgramData\mntemp
Folder Found : C:\Users\h***z\AppData\Local\Temp\Video Converter
Folder Found : C:\Users\h***z\AppData\LocalLow\.acestream
Folder Found : C:\Users\h***z\AppData\Roaming\.acestream
Folder Found : C:\Users\h***z\AppData\Roaming\acestream
Folder Found : C:\Users\h***z\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Ace Stream Media
 
***** [ Files ] *****
 
File Found : C:\Users\h***z\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_st.chatango.com_0.localstorage
File Found : C:\Users\h***z\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_st.chatango.com_0.localstorage-journal
 
***** [ DLL ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\Classes\Applications\ace_player.exe
Key Found : HKCU\Software\Classes\AudioCD\shell\PlayWithACEStream
Key Found : HKCU\Software\Classes\DVD\shell\PlayWithACEStream
Key Found : HKCU\Software\Classes\MIME\Database\Content Type\application/x-acestream-plugin
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayCDAudioOnArrival
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayDVDAudioOnArrival
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayDVDMovieOnArrival
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayMusicFilesOnArrival
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlaySVCDMovieOnArrival
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayVCDMovieOnArrival
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers\Handlers\ACEStreamPlayVideoFilesOnArrival
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.acelive
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.acemedia
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.acestream
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tslive
Key Found : HKCU\Software\Classes\CLSID\{79690976-ED6E-403C-BBBA-F8928B5EDE17}
Key Found : HKCU\Software\AceStream
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\AceStream
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\AceStream
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Microsoft\Windows\CurrentVersion\Uninstall\AceStream
Value Found : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [TCP Query User{5E42AF86-5C81-4DDA-B59F-7DD1CF438BCD}C:\users\ha\appdata\roaming\acestream\engine\ace_engine.exe]
Value Found : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [UDP Query User{FF6DDA1B-800B-4ABF-B4F2-74285D3E5217}C:\users\ha\appdata\roaming\acestream\engine\ace_engine.exe]
Value Found : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [TCP Query User{BA6215B3-C90B-4543-ABD2-C699472D1432}C:\users\ha\appdata\roaming\acestream\engine\ace_engine.exe]
Value Found : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules [UDP Query User{71E11195-A83E-4A41-8064-F09F5964DCA4}C:\users\ha\appdata\roaming\acestream\engine\ace_engine.exe]
Key Found : HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\chatango.com
Key Found : HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\st.chatango.com
Key Found : HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\chatango.com
Key Found : HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\st.chatango.com
Key Found : HKCU\Software\Classes\.acelive
Key Found : HKCU\Software\Classes\.acemedia
Key Found : HKCU\Software\Classes\.acestream
Key Found : HKCU\Software\Classes\.tslive
Key Found : HKCU\Software\Classes\acestream
Key Found : HKCU\Software\Classes\AceStream.CDAudio
Key Found : HKCU\Software\Classes\AceStream.DVDMovie
Key Found : HKCU\Software\Classes\AceStream.file
Key Found : HKCU\Software\Classes\AceStream.OPENFolder
Key Found : HKCU\Software\Classes\AceStream.SVCDMovie
Key Found : HKCU\Software\Classes\AceStream.VCDMovie
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Classes\.acelive
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Classes\.acemedia
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Classes\.acestream
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Classes\.tslive
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Classes\acestream
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Classes\AceStream.CDAudio
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Classes\AceStream.DVDMovie
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Classes\AceStream.file
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Classes\AceStream.OPENFolder
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Classes\AceStream.SVCDMovie
Key Found : HKU\S-1-5-21-3042603334-3878485195-735463569-1001\Software\Classes\AceStream.VCDMovie
 
***** [ Web browsers ] *****
 
[C:\Users\ha\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : aol.com
[C:\Users\ha\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : ask.com
 
*************************
 
C:\Program Files (x86)\AdwCleaner\AdwCleaner[S1].txt - [6717 bytes] - [14/03/2016 19:35:04]
C:\Program Files (x86)\AdwCleaner\AdwCleaner[S2].txt - [6832 bytes] - [14/03/2016 19:38:48]
 
########## EOF - C:\Program Files (x86)\AdwCleaner\AdwCleaner[S2].txt - [6925 bytes] ##########
 


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#2 nasdaq

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Posted 15 March 2016 - 08:27 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please run the AdwCleaner tool and clean everything that was identified.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


Please post the logs.

Let me know what problems persists.

#3 miko8

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Posted 15 March 2016 - 08:54 PM

Hi there nasdaq,

 

I've removed everything with adwcleaner.

I ran FarBar's tool, files attached

 

Thank you for everything

Attached Files



#4 nasdaq

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Posted 16 March 2016 - 08:58 AM

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to the a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKU\S-1-5-21-3042603334-3878485195-735463569-1001\...\Run: [AceStream] => C:\Users\haimz\AppData\Roaming\ACEStream\engine\ace_engine.exe
HKU\S-1-5-21-3042603334-3878485195-735463569-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Run: [AceStream] => C:\Users\haimz\AppData\Roaming\ACEStream\engine\ace_engine.exe
FF Plugin HKU\S-1-5-21-3042603334-3878485195-735463569-1001: @acestream.net/acestreamplugin,version=3.1.1 -> C:\Users\haimz\AppData\Roaming\ACEStream\player\npace_plugin.dll [No File]
FF Plugin HKU\S-1-5-21-3042603334-3878485195-735463569-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0: @acestream.net/acestreamplugin,version=3.1.1 -> C:\Users\haimz\AppData\Roaming\ACEStream\player\npace_plugin.dll [No File]
FF HKU\S-1-5-21-3042603334-3878485195-735463569-1001\...\Firefox\Extensions: [acewebextension_unlisted@acestream.org] - C:\Users\haimz\AppData\Roaming\ACEStream\extensions\awe\firefox\acewebextension_unlisted.xpi => not found
FF HKU\S-1-5-21-3042603334-3878485195-735463569-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Firefox\Extensions: [acewebextension_unlisted@acestream.org] - C:\Users\haimz\AppData\Roaming\ACEStream\extensions\awe\firefox\acewebextension_unlisted.xpi => not found
CHR Extension: (Ace Stream Web Extension) - C:\Users\haimz\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\mjbepbhonbojpoaenhckjocchgfiaofo [2016-01-19]
S1 FortiFW; C:\Windows\System32\drivers\FortiFW2.sys [37248 2015-10-06] (Fortinet Inc)
C:\Users\haimz\AppData\Roaming\ACEStream\engine\ace_engine.exe
C:\Users\haimz\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\mjbepbhonbojpoaenhckjocchgfiaofo

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.

#5 miko8

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Posted 16 March 2016 - 09:59 AM

Attaching the log file

While I was using Chrome, my mouse began to move as if someone just remotely connected to my machine.

At first I didn't do nothing, but I noticed that Chrome Task Manager has suddenly opened on my machine's screen.

I got a little panic and closed the browser immediately.

 

Another strange thing I thought I might add here:

I was checking my router to see if I can get some logs, didn't find anything there but did notice something weird.

When I was trying to tap on the Security tab on my router preferences menu, I got an error message.

Speaking to the router's technical representative has followed me to reset my router.

Accessing the Security tab allow me to manage my port forwarding mainly, and the corruption caused these to disappear as well.

I've done a full factory restore to my router and it looks like everything is up and running.

 

I'll be grateful if you could provide me better ways and practices to protect my network.

It holds a few PCs running Microsoft OS and a DVR machine for my Surveillance cameras.

 

Thank you. 

Attached Files



#6 nasdaq

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Posted 17 March 2016 - 06:48 AM

How to tell if my Wireless is secure.
http://www.ehow.com/how_6775466_tell-wireless-secure_.html

Information on Windows 10.
http://www.howtogeek.com/179700/beginner-geek-how-to-configure-your-router/

Hope that helps.

===

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#7 miko8

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Posted 18 March 2016 - 08:17 PM

Thank you,

you can close this, in the meantime, everything seems to be ok.



#8 nasdaq

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Posted 19 March 2016 - 07:50 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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