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Spybot stalling on Zlob.ZipCodec


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5 replies to this topic

#1 jelezsoccer

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Posted 13 March 2016 - 09:17 PM

I have seen several other people posting about this, Spybot Search and Destroy and thus never finishing a scan.  I have taken the initiative to run FRST on my system and have attached the relevant files. Any help you can give would be appreciated.

Attached Files



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#2 nasdaq

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Posted 14 March 2016 - 09:20 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===


Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to the a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll => No File
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\IPS\IPSBHO.DLL => No File
CHR HomePage: Default -> hxxp://www.search.ask.com/?gct=hp
CHR Extension: (Norton Security Toolbar) - C:\Users\Ivan\AppData\Local\Google\Chrome\User Data\Default\Extensions\cjabmdjcfcfdmffimndhafhblfmpjdpe [2016-02-26]
CHR Extension: (Fatkun Batch Download Image) - C:\Users\Ivan\AppData\Local\Google\Chrome\User Data\Default\Extensions\nnjjahlikiabnchcpehcpkdeckfgnohf [2016-01-13]
CHR HKLM\...\Chrome\Extension: [aaaaahaeginbdcckocjkhbciadcafnep] - C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaahaeginbdcckocjkhbciadcafnep.crx [2015-04-28]
CHR HKLM\...\Chrome\Extension: [aaaaahlfahldnilidgnlikdckbfehhca] - C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaahlfahldnilidgnlikdckbfehhca.crx [2015-04-28]
CHR HKLM\...\Chrome\Extension: [aaaaaiabcopkplhgaedhbloeejhhankf] - C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaaiabcopkplhgaedhbloeejhhankf.crx [2015-05-26]
CHR HKLM-x32\...\Chrome\Extension: [aaaaahaeginbdcckocjkhbciadcafnep] - C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaahaeginbdcckocjkhbciadcafnep.crx [2015-04-28]
CHR HKLM-x32\...\Chrome\Extension: [aaaaahlfahldnilidgnlikdckbfehhca] - C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaahlfahldnilidgnlikdckbfehhca.crx [2015-04-28]
CHR HKLM-x32\...\Chrome\Extension: [aaaaaiabcopkplhgaedhbloeejhhankf] - C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaaiabcopkplhgaedhbloeejhhankf.crx [2015-05-26]
S4 APNMCP; C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe [178568 2015-04-27] () [File not signed]
Search App by Ask (HKLM-x32\...\{4F524A2D-5350-4500-76A7-A758B70C1D00}) (Version: 12.29.0.197 - APN, LLC) <==== ATTENTION
Shopping App by Ask (HKLM-x32\...\{4F524A2D-5354-2D53-5045-A758B70C1C01}) (Version: 12.28.1.170 - APN, LLC) <==== ATTENTION
CustomCLSID: HKU\S-1-5-21-1067341130-3873432484-1965453907-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Ivan\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1067341130-3873432484-1965453907-1001_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}\InprocServer32 -> C:\Users\Ivan\AppData\Local\Google\Update\1.3.27.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1067341130-3873432484-1965453907-1001_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}\InprocServer32 -> C:\Users\Ivan\AppData\Local\Google\Update\1.3.28.1\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1067341130-3873432484-1965453907-1001_Classes\CLSID\{78550997-5DEF-4A8A-BAF9-D5774E87AC98}\InprocServer32 -> C:\Users\Ivan\AppData\Local\Google\Update\1.3.28.13\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1067341130-3873432484-1965453907-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Ivan\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1067341130-3873432484-1965453907-1001_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\Ivan\AppData\Local\Google\Update\1.3.26.9\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1067341130-3873432484-1965453907-1001_Classes\CLSID\{CC182BE1-84CE-4A57-B85C-FD4BBDF78CB2}\InprocServer32 -> C:\Users\Ivan\AppData\Local\Google\Update\1.3.29.1\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1067341130-3873432484-1965453907-1001_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\Ivan\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1067341130-3873432484-1965453907-1001_Classes\CLSID\{D1EDC4F5-7F4D-4B12-906A-614ECF66DDAF}\InprocServer32 -> C:\Users\Ivan\AppData\Local\Google\Update\1.3.28.15\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1067341130-3873432484-1965453907-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Ivan\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll => No File
Task: {0AA0BDD5-03F1-41C8-8D45-41BE104388DA} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {12AE29F2-51C7-4530-A182-FED9AE85E90C} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {2748F86E-D9B0-464E-BF30-AC07393751C6} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {29C1CBF5-EEF8-4DBA-B711-D2B611ED37B0} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {2CEB820C-2C55-4192-868E-0FC9B9D594CE} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {3565B3A3-94C9-48DD-B191-D1D2C8F60142} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {45CEA7B0-4A6D-4168-B92F-6A629C82FB21} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {549C9E84-6479-4CF7-9206-E8675320EC58} - System32\Tasks\Chromium => C:\Users\Ivan\AppData\Local\Chromium\APPLIC~1\450244~1.0\INSTAL~1\UNINST~1.EXE
Task: {55C35EBA-86CE-438D-8560-28AF9F497C00} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {8639DA36-031D-4DD1-A054-56C765E0C079} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {B028159F-EA2E-48C0-B0D4-1308B8F3C10E} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {B5A30BB8-4DBF-42A2-A61E-F7A4AF596FA1} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaahaeginbdcckocjkhbciadcafnep.crx
C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaahlfahldnilidgnlikdckbfehhca.crx
C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaaiabcopkplhgaedhbloeejhhankf.crx
C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaahaeginbdcckocjkhbciadcafnep.crx
C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaahlfahldnilidgnlikdckbfehhca.crx
C:\ProgramData\AskPartnerNetwork\Toolbar\Shared\CRX\aaaaaiabcopkplhgaedhbloeejhhankf.crx
C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe


End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===

Reset Chrome...
Open Google Chrome, click on menu icon google-chrome-setting-icon.png which is located right side top of the google chrome.
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Clear your cache and cookies
https://support.google.com/chromebook/answer/183083?hl=en

Restart Chrome.

====

Please let me know what problem persists.

#3 nasdaq

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Posted 19 March 2016 - 08:31 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

#4 nasdaq

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Posted 09 April 2016 - 08:55 AM

Quoted from a PM
 

Dear nasdaq,

Just so you know your original fix given to me http://www.bleepingcomputer.com/forums/t/607899/spybot-stalling-on-zlobzipcodec/ worked for a while, but the problem began again. I tried making a new admin account and found everything was fine --- until I signed into chrome and it synced all my app/extension data. I think whatever this virus is is linked to chrome.


What does synchronize settings and so on?
Google Chrome does. It saves all of my passwords, settings, extensions and so on to their cloud server.

Before you start save your Passwords and Bookmarks as you must remove the current synchronization with Chrome.

This tool can be used to save your passwords
http://securityxploded.com/chromepassworddecryptor.php
I have not tested it so use it at your own risk.
===

Export / Import your Bookmarks
Chrome will export your bookmarks as a HTML file.
http://ccm.net/faq/31791-how-to-backup-your-google-chrome-bookmarks
===


Delete your synced account.
https://support.google.com/chrome/answer/2390059?hl=en
===

Delete the Chrome folder.
You will normally find it in the folder in bold.
C:\Users\User name (yours)\AppData\Local\Google > and deleted the Chrome folder.

Close Chrome.

Restart the browser.

Import your passwords and bookmarks

These are the Chrome extensions I suggest you reinstall if you use them.

CHR Extension: (Adblock Plus) - C:\Users\Ivan\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2016-03-11]
CHR Extension: (Norton Identity Safe) - C:\Users\Ivan\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-08-07]
CHR Extension: (TeX The World for Chromium) - C:\Users\Ivan\AppData\Local\Google\Chrome\User Data\Default\Extensions\mbfninnbhfepghkkcgdnmfmhhbjmhggn [2014-09-18]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Ivan\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-07-24]
CHR HKLM\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton Internet Security\Engine\22.5.5.15\Exts\Chrome.crx [2015-11-27]
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [aaffhmecfaelkngcbnfdkcckmillnoki] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [cjabmdjcfcfdmffimndhafhblfmpjdpe] - C:\Program Files (x86)\Norton Internet Security\Engine\22.5.5.15\Exts\Chrome.crx [2015-11-27]
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - hxxps://clients2.google.com/service/update2/crx

To find the Extensions Google the designated string, for example, this one will guide you to install Adblock Plus

cfhdojbkjhnklbpkdaibdccddilifddb

Do the others one by one.

===

Hope that helps.

#5 nasdaq

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Posted 14 April 2016 - 06:49 AM

Are you still with me?

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

#6 nasdaq

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Posted 20 April 2016 - 07:19 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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