There are no memory dumps in the uploaded reports.
The KernelDumpList.txt file also shows no memory dumps in the usual locations
No signs of BSOD's in the WER section of the MSINFO32 report.
What this means is that if the system did BSOD, it was at a level where Windows didn't recognize it.
There's many reasons for this - here's a draft article that explains a bit about it: http://www.carrona.org/dumpgen.html
C: drive has less than 5% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)
This device has problems in Device Manager:
BlueStacks Hypervisor ROOT\LEGACY_BSTHDDRV\0000 This device is not present, is not working properly, or does not have all its drivers installed.
Please uninstall this device. If you have problems uninstalling it, this link may help: http://support.bluestacks.com/hc/en-us/articles/201881233-How-to-Uninstall-BlueStacks-completely-
If you wish to keep it, once it's uninstalled feel free to download a fresh copy to install.
Many, many Live Kernel Events (may be Event ID 41's).
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility: http://www.cpuid.com/softwares/hwmonitor.html
While waiting for a reply, please start these free hardware diagnostics: http://www.carrona.org/hwdiag.html
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
(my website: http://www.carrona.org/
)**If you need a more detailed explanation, please ask for it. I have the Knack
. ** If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.
<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.