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Laptop Slow - host process for windows services using 50% or more


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28 replies to this topic

#1 backpacker99

backpacker99

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Posted 13 March 2016 - 09:26 AM

My laptop is 3 years old but just started having this problem about 4 months ago.  The computer slows and I notice that my CPU is at 100%.  Run antivirus and Malwarebytes but nothing comes up.  I check Task Manager - Host Processes for Windows Services is at 50%.  I don’t know what to do here and a bit too cautious to begin stopping or shutting down processes.  I appreciate any help I can get.

 

Have searched the forums and see this has been a problem for others.  I've attached files which have been requested by the moderators in the past (MiniToolBox and Speccy).

 

Windows 7 SP1

64bit

8MB RAM

Using Microsoft Security Essentials and Malwarebytes

 

Ran MiniToolBox,  as requested by a moderator in a similar post, with these checkboxes checked:
- List last 10 Event Viewer log
- List Installed Programs
- List Users, Partitions and Memory size.

 

xMiniToolBox by Farbar  Version: 07-02-2016 01

Ran by B (administrator) on 13-03-2016 at 10:04:22

Running from "C:\Users\B\Desktop"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Model: Satellite C655 Manufacturer: TOSHIBA

Boot Mode: Normal

***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (03/08/2016 03:01:21 PM) (Source: Application Error) (User: )

Description: Faulting application name: GWXUX.exe, version: 6.3.9600.18064, time stamp: 0x56042d8f

Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x560a0083

Exception code: 0xc0000005

Fault offset: 0x000000000004ac04

Faulting process id: 0x10c8

Faulting application start time: 0xGWXUX.exe0

Faulting application path: GWXUX.exe1

Faulting module path: GWXUX.exe2

Report Id: GWXUX.exe3

 

Error: (03/08/2016 03:01:04 PM) (Source: Application Error) (User: )

Description: Faulting application name: GWXUX.exe, version: 6.3.9600.18064, time stamp: 0x56042d8f

Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x560a0083

Exception code: 0xc0000005

Fault offset: 0x000000000004ac04

Faulting process id: 0x1484

Faulting application start time: 0xGWXUX.exe0

Faulting application path: GWXUX.exe1

Faulting module path: GWXUX.exe2

Report Id: GWXUX.exe3

 

Error: (03/01/2016 09:45:44 PM) (Source: Application Error) (User: )

Description: Faulting application name: GWXUX.exe, version: 6.3.9600.18064, time stamp: 0x56042d8f

Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x560a0083

Exception code: 0xc0000005

Fault offset: 0x000000000004ac04

Faulting process id: 0x3b8

Faulting application start time: 0xGWXUX.exe0

Faulting application path: GWXUX.exe1

Faulting module path: GWXUX.exe2

Report Id: GWXUX.exe3

 

Error: (02/26/2016 01:30:21 AM) (Source: Application Error) (User: )

Description: Faulting application name: GWXUX.exe, version: 6.3.9600.18064, time stamp: 0x56042d8f

Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x560a0083

Exception code: 0xc0000005

Fault offset: 0x000000000004ac04

Faulting process id: 0x14f0

Faulting application start time: 0xGWXUX.exe0

Faulting application path: GWXUX.exe1

Faulting module path: GWXUX.exe2

Report Id: GWXUX.exe3

 

Error: (02/24/2016 10:48:36 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (02/24/2016 10:47:56 PM) (Source: Application Error) (User: )

Description: Faulting application name: CNQMMAIN.EXE, version: 2.6.1.0, time stamp: 0x5534c228

Faulting module name: dlbutwds.ds, version: 3.107.0.0, time stamp: 0x45df4ce1

Exception code: 0xc0000005

Fault offset: 0x00004da2

Faulting process id: 0xf44

Faulting application start time: 0xCNQMMAIN.EXE0

Faulting application path: CNQMMAIN.EXE1

Faulting module path: CNQMMAIN.EXE2

Report Id: CNQMMAIN.EXE3

 

Error: (02/24/2016 10:47:55 PM) (Source: .NET Runtime) (User: )

Description: Application: CNQMMAIN.EXE

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.AccessViolationException

Stack:

   at Canon.QuickMenu.ManagedWrapper.Twain.Controller.GetFirstSource(Canon.QuickMenu.ManagedWrapper.Twain.TwIdentity ByRef)

   at Canon.QuickMenu.Main.InstallInformation.Driver.GetScannerDriverInfo(System.String, System.Windows.Window, System.Nullable`1<Boolean>)

   at Canon.QuickMenu.Main.Scanner..ctor(System.String, System.Nullable`1<Boolean>, System.Windows.Window)

   at Canon.QuickMenu.Main.Scanner.get_CurrentSetting()

   at Canon.QuickMenu.Main.Device.get_CurrentSettingList()

   at Canon.QuickMenu.Main.Device.CheckValidation()

   at Canon.QuickMenu.Main.App.CheckValidation()

   at Canon.QuickMenu.Main.App.OnStartup(System.Windows.StartupEventArgs)

   at System.Windows.Application.<.ctor>b__1(System.Object)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

   at System.Windows.Threading.DispatcherOperation.InvokeImpl()

   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)

   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

   at System.Windows.Threading.DispatcherOperation.Invoke()

   at System.Windows.Threading.Dispatcher.ProcessQueue()

   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)

   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)

   at System.Windows.Threading.Dispatcher.Run()

   at System.Windows.Application.RunDispatcher(System.Object)

   at System.Windows.Application.RunInternal(System.Windows.Window)

   at System.Windows.Application.Run(System.Windows.Window)

   at Canon.QuickMenu.Main.App.Main()

 

Error: (02/22/2016 02:14:21 PM) (Source: Application Error) (User: )

Description: Faulting application name: GWXUX.exe, version: 6.3.9600.18064, time stamp: 0x56042d8f

Faulting module name: ntdll.dll, version: 6.1.7601.19018, time stamp: 0x560a0083

Exception code: 0xc0000005

Fault offset: 0x000000000004ac04

Faulting process id: 0xb90

Faulting application start time: 0xGWXUX.exe0

Faulting application path: GWXUX.exe1

Faulting module path: GWXUX.exe2

Report Id: GWXUX.exe3

 

Error: (02/14/2016 10:47:46 AM) (Source: Application Error) (User: )

Description: Faulting application name: CNQMMAIN.EXE, version: 2.6.1.0, time stamp: 0x5534c228

Faulting module name: dlbutwds.ds, version: 3.107.0.0, time stamp: 0x45df4ce1

Exception code: 0xc0000005

Fault offset: 0x00004da2

Faulting process id: 0xed8

Faulting application start time: 0xCNQMMAIN.EXE0

Faulting application path: CNQMMAIN.EXE1

Faulting module path: CNQMMAIN.EXE2

Report Id: CNQMMAIN.EXE3

 

Error: (02/14/2016 10:47:44 AM) (Source: .NET Runtime) (User: )

Description: Application: CNQMMAIN.EXE

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.AccessViolationException

Stack:

   at Canon.QuickMenu.ManagedWrapper.Twain.Controller.GetFirstSource(Canon.QuickMenu.ManagedWrapper.Twain.TwIdentity ByRef)

   at Canon.QuickMenu.Main.InstallInformation.Driver.GetScannerDriverInfo(System.String, System.Windows.Window, System.Nullable`1<Boolean>)

   at Canon.QuickMenu.Main.Scanner..ctor(System.String, System.Nullable`1<Boolean>, System.Windows.Window)

   at Canon.QuickMenu.Main.Scanner.get_CurrentSetting()

   at Canon.QuickMenu.Main.Device.get_CurrentSettingList()

   at Canon.QuickMenu.Main.Device.CheckValidation()

   at Canon.QuickMenu.Main.App.CheckValidation()

   at Canon.QuickMenu.Main.App.OnStartup(System.Windows.StartupEventArgs)

   at System.Windows.Application.<.ctor>b__1(System.Object)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

   at System.Windows.Threading.DispatcherOperation.InvokeImpl()

   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)

   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

   at System.Windows.Threading.DispatcherOperation.Invoke()

   at System.Windows.Threading.Dispatcher.ProcessQueue()

   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)

   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)

   at System.Windows.Threading.Dispatcher.Run()

   at System.Windows.Application.RunDispatcher(System.Object)

   at System.Windows.Application.RunInternal(System.Windows.Window)

   at System.Windows.Application.Run(System.Windows.Window)

   at Canon.QuickMenu.Main.App.Main()

 

System errors:

=============

Error: (03/06/2016 03:24:25 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR2.

 

Error: (03/05/2016 11:15:26 AM) (Source: Microsoft Antimalware) (User: )

Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

                New Signature Version:

                Previous Signature Version: 1.215.138.0

                Update Source: %NT AUTHORITY59

                Update Stage: 4.8.0204.00

                Source Path: 4.8.0204.01

                Signature Type: %NT AUTHORITY602

                Update Type: %NT AUTHORITY604

                User: NT AUTHORITY\SYSTEM

                Current Engine Version: %NT AUTHORITY605

                Previous Engine Version: %NT AUTHORITY606

                Error code: %NT AUTHORITY607

                Error description: %NT AUTHORITY608

 

Error: (03/03/2016 08:09:25 PM) (Source: Microsoft Antimalware) (User: )

Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

                New Signature Version:

                Previous Signature Version: 1.213.7574.0

                Update Source: %NT AUTHORITY59

                Update Stage: 4.8.0204.00

                Source Path: 4.8.0204.01

                Signature Type: %NT AUTHORITY602

                Update Type: %NT AUTHORITY604

                User: NT AUTHORITY\SYSTEM

                Current Engine Version: %NT AUTHORITY605

                Previous Engine Version: %NT AUTHORITY606

                Error code: %NT AUTHORITY607

                Error description: %NT AUTHORITY608

 

Error: (03/03/2016 08:09:25 PM) (Source: Microsoft Antimalware) (User: )

Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

                New Signature Version:

                Previous Signature Version: 1.213.7574.0

                Update Source: %NT AUTHORITY59

                Update Stage: 4.8.0204.00

                Source Path: 4.8.0204.01

                Signature Type: %NT AUTHORITY602

                Update Type: %NT AUTHORITY604

                User: NT AUTHORITY\SYSTEM

                Current Engine Version: %NT AUTHORITY605

                Previous Engine Version: %NT AUTHORITY606

                Error code: %NT AUTHORITY607

                Error description: %NT AUTHORITY608

 

Error: (02/24/2016 10:47:03 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)

Description: WLAN Extensibility Module has failed to start.

Module Path: C:\windows\system32\Rtlihvs.dll    Error Code: 126

 

Error: (02/24/2016 10:46:01 PM) (Source: Microsoft Antimalware) (User: )

Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

                New Signature Version:

                Previous Signature Version: 1.213.7088.0

                Update Source: %NT AUTHORITY59

                Update Stage: 4.8.0204.00

                Source Path: 4.8.0204.01

                Signature Type: %NT AUTHORITY602

                Update Type: %NT AUTHORITY604

                User: NT AUTHORITY\SYSTEM

                Current Engine Version: %NT AUTHORITY605

                Previous Engine Version: %NT AUTHORITY606

                Error code: %NT AUTHORITY607

                Error description: %NT AUTHORITY608

 

Error: (02/20/2016 05:22:42 PM) (Source: DCOM) (User: )

Description: {4EB61BAC-A3B6-4760-9581-655041EF4D69}

 

Error: (02/20/2016 05:22:12 PM) (Source: Service Control Manager) (User: )

Description: The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (02/15/2016 03:46:23 PM) (Source: cdrom) (User: )

Description: The device, \Device\CdRom0, has a bad block.

 

Error: (02/15/2016 03:46:23 PM) (Source: cdrom) (User: )

Description: The device, \Device\CdRom0, has a bad block.

 

Microsoft Office Sessions:

=========================

Error: (03/08/2016 03:01:21 PM) (Source: Application Error)(User: )

Description: GWXUX.exe6.3.9600.1806456042d8fntdll.dll6.1.7601.19018560a0083c0000005000000000004ac0410c801d1796ce73ad8abC:\windows\System32\GWX\GWXUX.exeC:\windows\SYSTEM32\ntdll.dll2536ccde-e560-11e5-99ed-00266c08d297

 

Error: (03/08/2016 03:01:04 PM) (Source: Application Error)(User: )

Description: GWXUX.exe6.3.9600.1806456042d8fntdll.dll6.1.7601.19018560a0083c0000005000000000004ac04148401d1796cd3e5d534C:\windows\System32\GWX\GWXUX.exeC:\windows\SYSTEM32\ntdll.dll1aba03ee-e560-11e5-99ed-00266c08d297

 

Error: (03/01/2016 09:45:44 PM) (Source: Application Error)(User: )

Description: GWXUX.exe6.3.9600.1806456042d8fntdll.dll6.1.7601.19018560a0083c0000005000000000004ac043b801d174253c295401C:\windows\System32\GWX\GWXUX.exeC:\windows\SYSTEM32\ntdll.dll79fb2a56-e018-11e5-99ed-00266c08d297

 

Error: (02/26/2016 01:30:21 AM) (Source: Application Error)(User: )

Description: GWXUX.exe6.3.9600.1806456042d8fntdll.dll6.1.7601.19018560a0083c0000005000000000004ac0414f001d17056c8bcf667C:\windows\System32\GWX\GWXUX.exeC:\windows\SYSTEM32\ntdll.dll0698b7f1-dc4a-11e5-99ed-00266c08d297

 

Error: (02/24/2016 10:48:36 PM) (Source: WinMgmt)(User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (02/24/2016 10:47:56 PM) (Source: Application Error)(User: )

Description: CNQMMAIN.EXE2.6.1.05534c228dlbutwds.ds3.107.0.045df4ce1c000000500004da2f4401d16f76dc8a3132C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXEC:\windows\Twain_32\Dell\Photo AIO Printer 942\dlbutwds.ds2bf47d9d-db6a-11e5-99ed-00266c08d297

 

Error: (02/24/2016 10:47:55 PM) (Source: .NET Runtime)(User: )

Description: Application: CNQMMAIN.EXE

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.AccessViolationException

Stack:

   at Canon.QuickMenu.ManagedWrapper.Twain.Controller.GetFirstSource(Canon.QuickMenu.ManagedWrapper.Twain.TwIdentity ByRef)

   at Canon.QuickMenu.Main.InstallInformation.Driver.GetScannerDriverInfo(System.String, System.Windows.Window, System.Nullable`1<Boolean>)

   at Canon.QuickMenu.Main.Scanner..ctor(System.String, System.Nullable`1<Boolean>, System.Windows.Window)

   at Canon.QuickMenu.Main.Scanner.get_CurrentSetting()

   at Canon.QuickMenu.Main.Device.get_CurrentSettingList()

   at Canon.QuickMenu.Main.Device.CheckValidation()

   at Canon.QuickMenu.Main.App.CheckValidation()

   at Canon.QuickMenu.Main.App.OnStartup(System.Windows.StartupEventArgs)

   at System.Windows.Application.<.ctor>b__1(System.Object)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

   at System.Windows.Threading.DispatcherOperation.InvokeImpl()

   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)

   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

   at System.Windows.Threading.DispatcherOperation.Invoke()

   at System.Windows.Threading.Dispatcher.ProcessQueue()

   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)

   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)

   at System.Windows.Threading.Dispatcher.Run()

   at System.Windows.Application.RunDispatcher(System.Object)

   at System.Windows.Application.RunInternal(System.Windows.Window)

   at System.Windows.Application.Run(System.Windows.Window)

   at Canon.QuickMenu.Main.App.Main()

 

Error: (02/22/2016 02:14:21 PM) (Source: Application Error)(User: )

Description: GWXUX.exe6.3.9600.1806456042d8fntdll.dll6.1.7601.19018560a0083c0000005000000000004ac04b9001d16d9cd783bd63C:\windows\System32\GWX\GWXUX.exeC:\windows\SYSTEM32\ntdll.dll17dd3273-d990-11e5-b1e7-00266c08d297

 

Error: (02/14/2016 10:47:46 AM) (Source: Application Error)(User: )

Description: CNQMMAIN.EXE2.6.1.05534c228dlbutwds.ds3.107.0.045df4ce1c000000500004da2ed801d167367bbdb3d7C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXEC:\windows\Twain_32\Dell\Photo AIO Printer 942\dlbutwds.dse8d3c74c-d329-11e5-b1e7-00266c08d297

 

Error: (02/14/2016 10:47:44 AM) (Source: .NET Runtime)(User: )

Description: Application: CNQMMAIN.EXE

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.AccessViolationException

Stack:

   at Canon.QuickMenu.ManagedWrapper.Twain.Controller.GetFirstSource(Canon.QuickMenu.ManagedWrapper.Twain.TwIdentity ByRef)

   at Canon.QuickMenu.Main.InstallInformation.Driver.GetScannerDriverInfo(System.String, System.Windows.Window, System.Nullable`1<Boolean>)

   at Canon.QuickMenu.Main.Scanner..ctor(System.String, System.Nullable`1<Boolean>, System.Windows.Window)

   at Canon.QuickMenu.Main.Scanner.get_CurrentSetting()

   at Canon.QuickMenu.Main.Device.get_CurrentSettingList()

   at Canon.QuickMenu.Main.Device.CheckValidation()

   at Canon.QuickMenu.Main.App.CheckValidation()

   at Canon.QuickMenu.Main.App.OnStartup(System.Windows.StartupEventArgs)

   at System.Windows.Application.<.ctor>b__1(System.Object)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

   at System.Windows.Threading.DispatcherOperation.InvokeImpl()

   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)

   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

   at System.Windows.Threading.DispatcherOperation.Invoke()

   at System.Windows.Threading.Dispatcher.ProcessQueue()

   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)

   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)

   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)

   at System.Windows.Threading.Dispatcher.Run()

   at System.Windows.Application.RunDispatcher(System.Object)

   at System.Windows.Application.RunInternal(System.Windows.Window)

   at System.Windows.Application.Run(System.Windows.Window)

   at Canon.QuickMenu.Main.App.Main()

 

=========================== Installed Programs ============================

5600 (HKLM-x32\...\{F2DC2589-C894-43DD-BA70-8FDCA7360584}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden

5600_Help (HKLM-x32\...\{7DCBC3D8-8954-491D-A1B9-8C61C563B004}) (Version: 82.0.242.000 - Hewlett-Packard) Hidden

5600Trb (HKLM-x32\...\{2605461E-AB2E-49F5-8A16-64B7F3595030}) (Version: 82.0.242.000 - Hewlett-Packard) Hidden

64 Bit HP CIO Components Installer (HKLM\...\{BC741628-0AFC-405C-8946-DD46D1005A0A}) (Version: 8.2.4 - Hewlett-Packard) Hidden

Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.1.16 - Adobe Systems)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 18.0.0.180 - Adobe Systems Incorporated)

Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.5.23 - Adobe Systems Incorporated.)

Adobe Flash Player 20 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 20.0.0.286 - Adobe Systems Incorporated)

Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)

Adobe Photoshop Elements 9 (HKLM-x32\...\Adobe Photoshop Elements 9) (Version: 9.0.3.0 - Adobe Systems Incorporated)

Adobe Photoshop.com Inspiration Browser (HKLM-x32\...\PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1) (Version: 3.07 - Adobe Systems Incorporated)

AIO_CDB_ProductContext (HKLM-x32\...\{E7112940-5F8E-4918-B9FE-251F2F8DC81F}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden

AIO_CDB_Software (HKLM-x32\...\{9F6B13E2-B93F-4203-9BD4-5DC18C9F9DEB}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden

AIO_Scan (HKLM-x32\...\{104066F4-5897-4067-85D3-4C88B67CCF75}) (Version: 130.0.421.000 - Hewlett-Packard) Hidden

Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)

Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.1.42 - Atheros Communications Inc.)

Bejeweled 3 (HKLM-x32\...\WTA-015bbc5e-f8da-4951-8d0d-9f0544d057d9) (Version: 2.2.0.97 - WildTangent) Hidden

BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - Hewlett-Packard) Hidden

Canon Easy-WebPrint EX (HKLM-x32\...\Easy-WebPrint EX) (Version: 1.6.0.0 - Canon Inc.)

Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version: 1.5.2.3 - Canon Inc.)

Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.5.0 - Canon Inc.)

Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.10.15 - Canon Inc.)

Canon MG2500 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG2500_series) (Version: 1.00 - Canon Inc.)

Canon MG2500 series On-screen Manual (HKLM-x32\...\Canon MG2500 series On-screen Manual) (Version: 7.6.1 - Canon Inc.)

Canon MG2500 series User Registration (HKLM-x32\...\Canon MG2500 series User Registration) (Version:  - Canon Inc.)

Canon MG2900 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MG2900_series) (Version: 1.00 - Canon Inc.)

Canon MG2900 series On-screen Manual (HKLM-x32\...\Canon MG2900 series On-screen Manual) (Version: 7.7.0 - Canon Inc.)

Canon MG2900 series User Registration (HKLM-x32\...\Canon MG2900 series User Registration) (Version:  - Canon Inc.)

Canon My Image Garden (HKLM-x32\...\Canon My Image Garden) (Version: 3.3.0 - Canon Inc.)

Canon My Image Garden Design Files (HKLM-x32\...\Canon My Image Garden Design Files) (Version: 3.2.0 - Canon Inc.)

Canon My Printer (HKLM-x32\...\CanonMyPrinter) (Version: 3.3.0 - Canon Inc.)

Canon Quick Menu (HKLM-x32\...\CanonQuickMenu) (Version: 2.6.1 - Canon Inc.)

Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.54.4.53 - Conexant)

Copy (HKLM-x32\...\{3C92B2E6-380D-4fef-B4DF-4A3B4B669771}) (Version: 130.0.428.000 - Hewlett-Packard) Hidden

D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden

Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 130.0.0.0 - Hewlett-Packard) Hidden

DeviceDiscovery (HKLM-x32\...\{2FF8C687-DB7D-4adc-A5DC-57983EC25046}) (Version: 130.0.465.000 - Hewlett-Packard) Hidden

DHTML Editing Component (HKLM-x32\...\{2EA870FA-585F-4187-903D-CB9FFD21E2E0}) (Version: 6.02.0001 - Microsoft Corporation)

DocProc (HKLM-x32\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 13.0.0.0 - Hewlett-Packard) Hidden

Elements 9 Organizer (HKLM-x32\...\{433EACD8-4747-4A6A-826A-FFA9F39B0D40}) (Version: 9.0 - Adobe Systems Incorporated) Hidden

Elements STI Installer (HKLM-x32\...\{E2AE009D-37E5-4724-A6B8-0ED6A6BA4F68}) (Version: 1.0 - Adobe Systems Incorporated) Hidden

Euchre Dog (HKLM-x32\...\ST6UNST #1) (Version:  - )

FATE - The Traitor Soul (HKLM-x32\...\WTA-c18e05a1-531b-44d7-9814-9f772fc76831) (Version: 2.2.0.95 - WildTangent) Hidden

Fax (HKLM-x32\...\{440B915A-0C85-45DB-92AE-75AE14704A64}) (Version: 130.0.418.000 - Hewlett-Packard) Hidden

Final Draft (HKLM-x32\...\{E8FDC52C-83F4-4A0F-AA65-D0E8C0F3302F}) (Version: 9.0.8.190 - Final Draft, Inc.)

Fitbit Connect (HKLM-x32\...\{9EC69368-C1C7-48BA-AD93-01EFC142DDF9}) (Version: 2.0.0.6630 - Fitbit Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 48.0.2564.116 - Google Inc.)

Google Earth (HKLM-x32\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)

Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden

Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden

GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden

HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)

HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)

HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)

HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B (HKLM\...\{B61ED343-0B14-4241-999C-490CB1A20DA4}) (Version: 13.0 - HP)

HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)

HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)

HP Support Solutions Framework (HKLM-x32\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)

HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)

hpbM276DSService (HKLM-x32\...\{4B02D3CE-A011-4475-93A5-774E0DA4E27E}) (Version: 001.001.05874 - Hewlett-Packard) Hidden

HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden

HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 130.0.282.000 - Hewlett-Packard) Hidden

HPPhotoSmartDiscLabelContent1 (HKLM-x32\...\{681B698F-C997-42C3-B184-B489C6CA24C9}) (Version: 2.04.0000 - Hewlett-Packard) Hidden

HPPhotosmartEssential (HKLM-x32\...\{D79113E7-274C-470B-BD46-01B10219DF6A}) (Version: 2.04.0000 - Hewlett-Packard) Hidden

hppLaserJetService (HKLM-x32\...\{180D6813-95E0-415C-B58A-5B9493DE2DDA}) (Version: 009.027.00856 - Hewlett-Packard) Hidden

hppM276LaserJetService (HKLM-x32\...\{D6610387-8E8B-48ED-AB1C-0D38DFE31C55}) (Version: 001.019.00639 - Hewlett-Packard) Hidden

HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden

HPSSupply (HKLM-x32\...\{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden

Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)

Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2353 - Intel Corporation)

Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.0.1008 - Intel Corporation)

Java 7 Update 21 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417021FF}) (Version: 7.0.210 - Oracle)

Java™ 6 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216025FF}) (Version: 6.0.250 - Oracle)

Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)

Letters from Nowhere 2 (HKLM-x32\...\WTA-04495ec4-ac7d-4dbb-b399-5362e8b11f53) (Version: 2.2.0.97 - WildTangent) Hidden

Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)

MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden

Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)

Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)

Microsoft Office Home and Business 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)

Microsoft Picture It! Premium 10 (HKLM-x32\...\PictureItPrem_v10) (Version: 10.0.0612 - Microsoft Corporation)

Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Text-to-Speech Engine 4.0 (English) (HKLM-x32\...\MSTTS) (Version:  - )

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)

Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)

Moto Racer (HKLM-x32\...\1207658895_is1) (Version: 2.1.0.11 - GOG.com)

Movie Magic Screenwriter (HKLM-x32\...\{2D8A75A0-6097-41EC-AE41-AB5505DC3384}) (Version: 4.73.03 - Write Brothers, Inc.) Hidden

Movie Magic Screenwriter (HKLM-x32\...\InstallShield_{2D8A75A0-6097-41EC-AE41-AB5505DC3384}) (Version: 4.73.03 - Write Brothers, Inc.)

Mozilla Firefox 44.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

Network64 (HKLM\...\{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}) (Version: 130.0.572.000 - Hewlett-Packard) Hidden

Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.221.000 - Hewlett-Packard) Hidden

OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)

Opera Stable 35.0.2066.92 (HKLM-x32\...\Opera 35.0.2066.92) (Version: 35.0.2066.92 - Opera Software)

Penguins! (HKLM-x32\...\WTA-75148a7a-e30c-4bbc-8b9c-26c42a25dae5) (Version: 2.2.0.98 - WildTangent) Hidden

Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-d0a03b4b-1b19-43f9-bc6f-bcdd1049430c) (Version: 2.2.0.98 - WildTangent) Hidden

PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)

PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)

Polar Bowler (HKLM-x32\...\WTA-5c3f1c48-cf8f-4ff4-9369-d64bc2f8eb89) (Version: 2.2.0.97 - WildTangent) Hidden

QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)

Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30124 - Realtek Semiconductor Corp.)

Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0016 - REALTEK Semiconductor Corp.)

RollerCoaster Tycoon 3: Platinum (HKLM-x32\...\WTA-426e4e38-4195-4b3f-b6c8-9790bead43c9) (Version: 2.2.0.98 - WildTangent) Hidden

Scan (HKLM-x32\...\{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}) (Version: 13.0.0.0 - Hewlett-Packard) Hidden

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)

Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)

Skype Launcher (HKLM-x32\...\{DA84ECBF-4B79-47F2-B34C-95C38484C058}) (Version: 2.01 - TOSHIBA Corporation)

SmartWebPrinting (HKLM-x32\...\{DC635845-46D3-404B-BCB1-FC4A91091AFA}) (Version: 130.0.457.000 - Hewlett-Packard) Hidden

SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden

Status (HKLM-x32\...\{0EF5BEA9-B9D3-46d7-8958-FB69A0BAEACC}) (Version: 130.0.469.000 - Hewlett-Packard) Hidden

Stellarium 0.13.3 (HKLM\...\Stellarium_is1) (Version: 0.13.3 - Stellarium team)

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.10.1 - Synaptics Incorporated)

Tales of Lagoona (HKLM-x32\...\WTA-74813a35-9182-415b-9fc5-27d544e80c42) (Version: 2.2.0.98 - WildTangent) Hidden

Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden

Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba)

TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.2 - TOSHIBA)

TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.0 - TOSHIBA CORPORATION)

Toshiba Book Place (HKLM-x32\...\{A14962A7-2B7D-456E-BFCD-F54E3A88D41F}) (Version: 2.2.7530 - K-NFB Reading Technology, Inc.)

TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{1C8C049A-145F-4A6E-8290-B5C245EBE39D}) (Version: 1.6.11.64 - TOSHIBA Corporation)

TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.11 for x64 - TOSHIBA Corporation)

TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.17.64 - TOSHIBA Corporation)

TOSHIBA Hardware Setup (HKLM-x32\...\{97965331-BC5D-4D9F-B6DF-5C0A123E4AE0}) (Version: 2.1.0.3 - TOSHIBA Corporation)

TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.9 - TOSHIBA Corporation)

Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.13.11 - Symantec Corporation)

TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.87.4 - TOSHIBA CORPORATION)

TOSHIBA Media Controller Plug-in (HKLM-x32\...\{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}) (Version: 1.0.7.5 - TOSHIBA CORPORATION)

Toshiba Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 2.0.0.31 - Toshiba)

TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.4 - TOSHIBA)

TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.5.5109a - TOSHIBA CORPORATION)

TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.21.64 - TOSHIBA Corporation)

TOSHIBA Resolution+ Plug-in for Windows Media Player (HKLM-x32\...\{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}) (Version: 1.1.2001 - TOSHIBA Corporation)

TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.13 - TOSHIBA)

TOSHIBA Supervisor Password (HKLM-x32\...\{0AF17224-CF88-40B8-BB1A-D179369847B4}) (Version: 2.1.0.2 - TOSHIBA Corporation)

TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.6.1.64 - TOSHIBA Corporation)

TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.3 - TOSHIBA Corporation)

TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.7 - TOSHIBA)

TrayApp (HKLM-x32\...\{1EC71BFB-01A3-4239-B6AF-B1AE656B15C0}) (Version: 130.0.422.000 - Hewlett-Packard) Hidden

Turbo Lister 2 (HKLM-x32\...\{8927E07C-97F7-4A54-88FB-D976F50DD46E}) (Version: 2.00.0000 - eBay Inc.)

UnloadSupport (HKLM-x32\...\{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}) (Version: 11.0.0 - Hewlett-Packard) Hidden

Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden

WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden

WildTangent Games (HKLM-x32\...\WildTangent toshiba Master Uninstall) (Version: 1.0.2.5 - WildTangent)

WildTangent Games App (Toshiba Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-toshiba) (Version: 4.0.11.9 - WildTangent) Hidden

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)

Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

Zuma's Revenge (HKLM-x32\...\WTA-8b19bb48-7d40-4d0e-a44e-12ac84fed5f6) (Version: 2.2.0.98 - WildTangent) Hidden

 

========================= Memory info: ===================================

Percentage of memory in use: 35%

Total physical RAM: 8139.86 MB

Available physical RAM: 5257.89 MB

Total Virtual: 16277.93 MB

Available Virtual: 12972.87 MB

 

========================= Partitions: =====================================

1 Drive c: (TI106321W0B) (Fixed) (Total:282.96 GB) (Free:119.67 GB) NTFS

 

========================= Users: ========================================

User accounts for \\BBB-PC

 

Administrator            B                        Guest                   

 

 

**** End of log ****

 

 

http://speccy.piriform.com/results/ExVGylRSFB3LjmoM2UHVMQd

Attached Files


Edited by hamluis, 13 March 2016 - 10:53 AM.


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#2 InadequateInfirmity

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Posted 13 March 2016 - 10:01 AM

Remove GWX from your machine if you are not planning on updating to 10...

 

Warning!! When installing un-locker watch for the third party app offer.

 

GBGiFur.png

 

 

Download & Install Unlocker then everything tool.

Type GWX  in the Everything search window.

    • Click Edit.
    • Select All.
    • Right Click Selected Items.
    • Choose Unlocker.
    • Choose Delete
    • Then Unlock All.
    • You may see a prompt to reboot.
    • If so then please reboot, to continue removing the files.

 

 

Clean your machine with Privazer

 

Then defrag with.Ultimate Defrag.

 

Then I would suggest that you disable useless startups, all are really not needed, except your antivirus. When you disable items from startup, a reboot is needed to feel the changes. Whats In Startup.

 

After the reboot, tell me how things are running.

 

Then Download Security Check to your desktop, right click it run as administrator. When the program completes, the tool will automatically open a log file, please post that log here in your next post.

 

 

Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.



#3 Agouti

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Posted 13 March 2016 - 01:46 PM

Clean your machine with Privazer

Privazer has a registry cleaning component which, to my knowledge, cannot be turned off.  Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers.



#4 backpacker99

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Posted 15 March 2016 - 07:49 AM

InadequateInfirmity

Thanks for the info.  Downloaded Unlocker and Everything.  Followed instructions but have a problem as indicated in red:

 

    "Type GWX  in the Everything search window."

    • Click Edit.
    • Select All.
    • Right Click Selected Items.
    • Choose Unlocker.                            Don't see Unlocker in my options after right click
    • Choose Delete
    • Then Unlock All.
    • You may see a prompt to reboot.
    • If so then please reboot, to continue removing the files."

 

When I Start Unlocker, a window pops up asking me to Browse for Files or Folders,  I select Computer, click OK, then window closes.    Then I opened Everything.  Is Unlocker supposed to open a window or something?



#5 dc3

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Posted 15 March 2016 - 09:11 AM

@ InadequateInfermity

 

You have suggested the use of Privazer on a regular basis.  As Agouti has pointed out, this includes a registry cleaner.

 

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:
 
Why you should not use Registry Cleaners and Optimization Tools
 
There are numerous programs which purport to improve system performance, make repairs and tune up a computer. Many of them include such features as a registry cleaner, registry optimizer, disk optimizer, etc. Some of these programs even incorporate optimization and registry cleaning features alongside anti-malware capabilities. These registry cleaners and optimizers claim to speed up your computer by finding and removing orphaned and corrupt registry entries that are responsible for slowing down system performance. There is no statistical evidence to back such claims. Advertisements to do so are borderline scams intended to goad users into using an unnecessary and potential dangerous product.
 
Credit for this goes to Quietman7, one of our Global Moderators.

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#6 InadequateInfirmity

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Posted 15 March 2016 - 12:04 PM

@DC3  Privazer has not done any harm to any system I have ran it on.

 

 

 

InadequateInfirmity

Thanks for the info.  Downloaded Unlocker and Everything.  Followed instructions but have a problem as indicated in red:

 

    "Type GWX  in the Everything search window."

    • Click Edit.
    • Select All.
    • Right Click Selected Items.
    • Choose Unlocker.                            Don't see Unlocker in my options after right click
    • Choose Delete
    • Then Unlock All.
    • You may see a prompt to reboot.
    • If so then please reboot, to continue removing the files."

 

When I Start Unlocker, a window pops up asking me to Browse for Files or Folders,  I select Computer, click OK, then window closes.    Then I opened Everything.  Is Unlocker supposed to open a window or something?

 

 

 

You should see it like this when you right click on highlighted items..

 

Vgc3VuW.png



#7 hamluis

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Posted 15 March 2016 - 12:18 PM

That seems like a rather small sample size...to determine that such tool should be recommended/suggested to others.

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaneraner-faq.htm

 

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

If you read the basic information above regarding "registry cleaners/optimizers", I think that more accurately defines the reasons for NOT using such tools and why BC does NOT support/recommend such.

 

Louis


Edited by hamluis, 15 March 2016 - 12:25 PM.


#8 InadequateInfirmity

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Posted 15 March 2016 - 12:20 PM

Ccleaner is suggested here by many, as with privazer you have the option to not use the registry cleaner function. In the future I will add instructions to uncheck this option.... :)


Edited by InadequateInfirmity, 15 March 2016 - 12:21 PM.


#9 hamluis

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Posted 15 March 2016 - 12:27 PM

If I was the OP...I'd focus on the hard drive controller issues, rather than go fiddling around with anything else that seems an apparent issue.

 

Louis



#10 dc3

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Posted 15 March 2016 - 12:33 PM

Most of our members are aware of Bleeping Computer's stance on the use of registry cleaners.  There are members who do suggest using Ccleaner, but most of these suggest that the registry cleaner option not be used.  Quite often the admonishment I posted or one written by Animal are posted to explain our stance on registry cleaners my members suggesting the use of Ccleaner.


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#11 Agouti

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Posted 15 March 2016 - 12:45 PM

I'd be most interested in how to turn off the registry cleaning feature in Privazer.  I couldn't find any setting that looks like an "off" switch.


Edited by Agouti, 15 March 2016 - 12:46 PM.


#12 InadequateInfirmity

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Posted 15 March 2016 - 01:01 PM

I'd be most interested in how to turn off the registry cleaning feature in Privazer.  I couldn't find any setting that looks like an "off" switch.

 

Q5DxuIy.png



#13 InadequateInfirmity

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Posted 15 March 2016 - 01:03 PM

As far as the options to delete all of the GWX traces, are you seeing the option to remove with unlocker now?



#14 Pocket Pocket

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Posted 15 March 2016 - 01:29 PM

@InadequateInfirmity: Why do you suggest using very invasive method of getting rid of GWX  when there is a tool which can do it automatically + can prevent installing it in the future?
 
 @OP:

Download GWX Control Panel, then run it.
 

Click 'Disable Get Windows 10 App (remove icon)', then 'Prevent Automatic Windows 10 Upgrades' and then 'Delete Windows 10 Programs'.
 
Finish with reboot - after that GWX app should be gone.

 

Regards



#15 InadequateInfirmity

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Posted 15 March 2016 - 01:33 PM

@InadequateInfirmity: Why do you suggest using very invasive method of getting rid of GWX  when there is a tool which can do it automatically + can prevent installing it in the future?

 

 

 

 

The way I suggest actually removes all the GWX files, and since it  does not remove the actual update, windows is fooled and does not offer the update again. I am unsubscribing from this topic, since it seems everyone else has ideas here. There  are way too many people suggesting things here.

 

Good luck OP. :)






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