Hi everyone...Anna here...here's my issue: I have an HP desktop, with Windows 10 - suddenly whenever I open Internet Explorer or Google, it automatically freezes...not ALL the time, sometimes it lets me enter my issue (what I just wrote starting at Internet but including Windows 10)...it lets me write all the, it will bring up all the different searches for answers but when I try to click on anything, it's already frozen. I've run all my virus scans(they show nothing), I've restored my computer back to Feb 1, 2016 before this started happening and it worked for about 3 hours then started the same thing. My next issue: Suddenly I can't right click on anything in the taskbar. It's frozen as well as the start menu so I have to restart and to do that, I CAN right click on the start menu but get just a list of things I can do...so I restart from there....I've don't this too many times to mention I'm surprised my computer doesn't automatically know to restart if there's a 5 second break from my touching keys. At this point I'm backing up the computer and am going to restore it to Windows 7. I don't intend to do anything with backup cd's I guess it's just to make me feel better but if anyone has some suggestions that don't involve big words I don't know or going to the registry....I am excellent at following directions. I'm somewhere between a beginner intermediate and a medium intermediate (lol...I feel there must be an oxymoron in there somewhere) Thank you so much for any help you can give. Right now the other computer is backing up but I can try suggestions ...waiting to restore until after this gets resolved or not. Anna
Edited by hamluis, 12 March 2016 - 05:23 PM.
Moved from Crashes/BSODs to Win10 Support - Hamluis.