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Need help to eliminate many files from my computer Windows


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19 replies to this topic

#1 danban

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Posted 12 March 2016 - 12:01 PM

Hello ,

I have windows 7 and 8.

My computer was infested by TelsaCrypt virus a week ago and all pics , videos and PDF files were encrypted to Mp3 files.

I went to the discussion forum on this website where TelsaCrypt is posted and one of the Administrators helped me removed the virus and malware and it's clean now but the files are still encrypted and they told me to wait until a solution is found.

 

What the admininstrater couldn't do was elimante the following files that are in every folder in my computer ,

and is too much to do delete manually.

These are the files -

 

1) _RECOVERY_+pillt.html

2) _RECOVERY_+pillt.png

3) _RECOVERY_+pillt.txt

4)_RECOVERY_+vplym.html

 

We tried Systemlook then Farbar to scan then delete the files and it didn't hardly delete anything.

We also checked all boxes and Full Control in the priorities Folder to the Asus folder to see if that work and it didn't.

 

Here is my post with the Administrator on what we actually did with log files etc. (There are 3 pages)

 

http://www.bleepingcomputer.com/forums/t/606944/telsacrypt-virus-will-be-solved-need-help-related-to-virus/

 

 

Please help anyone , I know there is got to be a simple way in elimanting all these files in one shot with a program.

The Administrator told me to go here for help.

 

Please get back.

Best

Dan


Edited by danban, 12 March 2016 - 12:02 PM.


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#2 Aura

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Posted 12 March 2016 - 12:23 PM

Open the Windows Explorer, go on your C: drive, and in the search box (top-right corner), search for this:
_RECOVERY_+*
It should give you all the files you're looking for. Simply select them all (Ctrl + A), and delete them.

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#3 danban

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Posted 12 March 2016 - 01:34 PM

I did what you said and as it's searching it's going through all those files RECOVERY ,

but there is way too many of them , it's been running for 5 minutes already and still listing all those files in the folder

as the scroll bar is going down.

 

I went to my windows 8 and it showed them all quickly

7160 documents and 3850 pics made by virus.

 

How do I delete them all using windows 8 ?



#4 Aura

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Posted 12 March 2016 - 01:35 PM

You need to wait for the search to finish (bar fully loaded) in order to delete them. If there's tons of them, it's normal that it takes a while to search and find them all. This is what I always do and it works pretty well.

I went to my windows 8 and it showed them all quickly
7160 documents and 3850 pics made by virus.

How do I delete them all using windows 8 ?


Not sure what you mean by that.

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#5 danban

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Posted 12 March 2016 - 02:03 PM

I went to my windows 8 and typed in the search box - _RECOVERY_+*

then it showed all the files which is on the right side of the pic , I uploaded the pic -

The files I circled in red but I also circled the weblink of directiions on how to delete in windows 8 ( I circled it in green)

 

I went to it and it gave this directions -

 

Windows 8 User: Click “Charms bar” > choose “Settings” > click “Control Panel” > click “Uninstall a program” > right-click on programs related with _RECOVERY_+pillt.png and click Uninstall

 

Should I do this ?

 

 

Attached Files



#6 RolandJS

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Posted 12 March 2016 - 02:25 PM

Uninstalling programs will not delete those separate RECOVERY files; unless I misunderstood the problem.


Edited by RolandJS, 12 March 2016 - 02:25 PM.

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#7 Rocky Bennett

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Posted 12 March 2016 - 02:28 PM

You need to wait for the search to finish (bar fully loaded) in order to delete them. If there's tons of them, it's normal that it takes a while to search and find them all. This is what I always do and it works pretty well.
 

I went to my windows 8 and it showed them all quickly
7160 documents and 3850 pics made by virus.

How do I delete them all using windows 8 ?


Not sure what you mean by that.

 

 

 

Aura, According to the first post the OP is dual-booting both Windows 7 and Windows 8 on the same computer.


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#8 Aura

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Posted 12 March 2016 - 02:45 PM

Why don't you click on See all 7160 documents, select them all, then delete them, and do the same for See all 3580 photos and videos?

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#9 danban

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Posted 12 March 2016 - 03:13 PM

I looked at the all those files when I clicked on them , using windows 8 ,

 

how do I select them all and delete them all in one shot ,

I don't know how to use the functions on windows 8 to well.

I tried right clicking but that doe'snt work



#10 Aura

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Posted 12 March 2016 - 03:15 PM

Once you have all the files infront of you, you can press on Ctrl + A to select them all, then press on the Delete button on your keyboard.

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#11 danban

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Posted 12 March 2016 - 03:39 PM

I don't think it's working , I tired that , once I typed Ctrl + A to select them all,  a right menu opens up with

some of those files in the box , I hit delete and they are gone , but then when I do it again the same files are back.



#12 Aura

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Posted 12 March 2016 - 03:51 PM

It's because the cache hasn't been refresh. If you try to go look up these files manually (in their folders), they won't be there.

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#13 danban

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Posted 12 March 2016 - 04:01 PM

Let me try something ,

I have a folder where I put some of those files in with other files.

Tell me what to type in the windows 8 search box to list those paticualr files I need deleting just in that folder

 

This is the name of the folder -    ( Z - No Good Songs 2 )

 

and I'll do the process again and refresh cache (Tell me how to refresh cache)

then I'll look in the folder to see if they are gone.



#14 Aura

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Posted 12 March 2016 - 07:12 PM

There's no need to do that. Navigate to any folder of your choice (C:\ProgramData, C:\Program Files (x86), C:\Users, C:\Users\$USERNAME, C:\Users\$USERNAME\AppData, etc.) and the notes should be gone, which confirms that you indeed deleted them.

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#15 abhitarp

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Posted 13 March 2016 - 04:16 AM

Buddy use disk clean up inbuilt program for safai (cleaning) of OS.

 

 

I know it worked thanks anyways.






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