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Dell 3847 - Nvidia GTX 960 SSC


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7 replies to this topic

#1 mrsodell1980

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Posted 11 March 2016 - 09:26 PM

I just upgraded my son's graphics card and power supply, but the computer isn't recognizing the graphics card. Was there anything I should have unhooked inside and rehooked to the new graphics card? I set it into the correct (only) slot and hooked it to power. We hooked the monitor up to the graphics card and not the computer. I'm downloading the drivers now, but I'm doing it manually because of the computer not recognizing the new card. Am I missing something? Thank you in advance!


Edited by hamluis, 16 March 2016 - 05:28 PM.
Moved from System Building to Internal Hardware - Hamluis.


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#2 Captain_Chicken

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Posted 11 March 2016 - 10:59 PM

First thing you should try is to clear the cmos. Remove the cmos battery (the watch battery in the center of the motherboard) for 5 seconds while the pc is of, put it back in and try to power on.

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#3 mrsodell1980

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Posted 11 March 2016 - 11:33 PM

First thing you should try is to clear the cmos. Remove the cmos battery (the watch battery in the center of the motherboard) for 5 seconds while the pc is of, put it back in and try to power on.


OK, that worked, thank you! But now, we're connecting with HDMI and the color is off and lined, if that makes sense.

#4 Captain_Chicken

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Posted 13 March 2016 - 11:29 AM

Try different cables, different monitor etc.

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#5 mrsodell1980

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Posted 14 March 2016 - 01:07 PM

Try different cables, different monitor etc.

We got an adapter and hooked the monitor up to the DVI port and everything is perfect. We've learned a lot, and I sincerely appreciate your help! Thank you so much!



#6 ScathEnfys

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Posted 14 March 2016 - 02:12 PM

Make sure to re-install drivers for the graphics card too if you switched brands
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#7 Captain_Chicken

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Posted 15 March 2016 - 08:47 PM

Glad you got it working!

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#8 Raxx425

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Posted 20 March 2016 - 04:44 AM

If you switched brands for the GPU I recommend cleaning the computers old drivers off that way your new video card performs as it should.  http://www.guru3d.com/files-details/display-driver-uninstaller-download.html






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