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Conflict in settings causing loss of internet?


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19 replies to this topic

#1 TankieGirlie

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Posted 11 March 2016 - 01:15 PM

I'm trying to figure out why my laptop keeps getting knocked off wifi. Since it's only the one device( Husbands laptop fine, my phone fine) I'm hoping someone can point me toward a possible conflict in my network properties, settings, or maybe some other cause.

 

I have disabled the power saving box, have tried removing free virus software programs... These are things I found suggested around the web. Nothing working..I have to restart my laptop constantly.

 

Thanks in advance!



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#2 InadequateInfirmity

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Posted 11 March 2016 - 01:19 PM

Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

 

Then Download Security Check to your desktop, right click it run as administrator. When the program completes, the tool will automatically open a log file, please post that log here in your next post.



#3 TankieGirlie

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Posted 11 March 2016 - 01:42 PM

I may have made it sound like I'm more than, pretty okay at tech... Little more help... where do I find those boxes?  Also, while not the issue, since it started prior to, but I've had Win10 for 2 days and I can't even find the dang control panel. (oh... just found) I've never even come across "Flush DNS"



#4 InadequateInfirmity

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Posted 11 March 2016 - 02:08 PM

You will need to click on the HyperLink meaning like in the shot below, then download the programs and run them with the instructions.

 

eAGdYNj.png



#5 TankieGirlie

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Posted 11 March 2016 - 02:14 PM

Thanks... Sorry :/



#6 TankieGirlie

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Posted 11 March 2016 - 02:17 PM

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Kelly (administrator) on 11-03-2016 at 11:15:19
Running from "C:\Users\Kely\Desktop"
Microsoft Windows 10 Home  (X64)
Model: NE56R Manufacturer: Gateway
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
127.0.0.1 100sexlinks.com
127.0.0.1 10sek.com
127.0.0.1 www.10sek.com
127.0.0.1 www.1-2005-search.com
127.0.0.1 1-2005-search.com
127.0.0.1 123fporn.info
127.0.0.1 www.123fporn.info
127.0.0.1 123haustiereundmehr.com
127.0.0.1 www.123haustiereundmehr.com
127.0.0.1 123moviedownload.com
127.0.0.1 www.123moviedownload.com
 
There are 15461 entries.
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR956x Wireless Network Adapter = Wi-Fi (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : home
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 20-1A-06-77-16-F2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 16-DB-30-55-31-B9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter
   Physical Address. . . . . . . . . : A4-DB-30-55-31-B9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d44:356f:5846:ca79%2(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, March 11, 2016 11:05:52 AM
   Lease Expires . . . . . . . . . . : Friday, March 11, 2016 1:05:52 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 396679984
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-18-82-54-20-1A-06-77-16-F2
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : A4-DB-30-55-A1-49
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{41BEB4DD-BB0E-42FF-AFAD-160298682008}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:4b4:2028:9d2f:eb15(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::4b4:2028:9d2f:eb15%7(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 369098752
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-18-82-54-20-1A-06-77-16-F2
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:400a:801::200e
 216.58.193.110
 
 
Pinging google.com [216.58.193.110] with 32 bytes of data:
Reply from 216.58.193.110: bytes=32 time=33ms TTL=53
Reply from 216.58.193.110: bytes=32 time=36ms TTL=53
 
Ping statistics for 216.58.193.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 33ms, Maximum = 36ms, Average = 34ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 2001:4998:58:c02::a9
 98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=41ms TTL=51
Reply from 206.190.36.45: bytes=32 time=52ms TTL=51
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 41ms, Maximum = 52ms, Average = 46ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...20 1a 06 77 16 f2 ......Broadcom NetLink ™ Gigabit Ethernet
  3...16 db 30 55 31 b9 ......Microsoft Wi-Fi Direct Virtual Adapter
  2...a4 db 30 55 31 b9 ......Qualcomm Atheros AR956x Wireless Network Adapter
  8...a4 db 30 55 a1 49 ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
  6...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  7...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.100     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.100    281
    192.168.1.100  255.255.255.255         On-link     192.168.1.100    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.100    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.100    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.100    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  7    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  7    306 2001::/32                On-link
  7    306 2001:0:9d38:6abd:4b4:2028:9d2f:eb15/128
                                    On-link
  2    281 fe80::/64                On-link
  7    306 fe80::/64                On-link
  7    306 fe80::4b4:2028:9d2f:eb15/128
                                    On-link
  2    281 fe80::d44:356f:5846:ca79/128
                                    On-link
  1    306 ff00::/8                 On-link
  2    281 ff00::/8                 On-link
  7    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [312160] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/11/2016 08:38:41 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: home)
Description: Activation of app Microsoft.Windows.Photos_8wekyb3d8bbwe!App failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (03/10/2016 02:26:35 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: home)
Description: Activation of app Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2147009280 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (03/10/2016 09:58:14 AM) (Source: Application Error) (User: )
Description: Faulting application name: ShellExperienceHost.exe, version: 10.0.10586.0, time stamp: 0x5632d93d
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.10586.0, time stamp: 0x5632d920
Exception code: 0xc000027b
Fault offset: 0x0000000000693e6b
Faulting process id: 0x5f0
Faulting application start time: 0xShellExperienceHost.exe0
Faulting application path: ShellExperienceHost.exe1
Faulting module path: ShellExperienceHost.exe2
Report Id: ShellExperienceHost.exe3
Faulting package full name: ShellExperienceHost.exe4
Faulting package-relative application ID: ShellExperienceHost.exe5
 
Error: (03/10/2016 09:58:08 AM) (Source: Application Error) (User: )
Description: Faulting application name: ShellExperienceHost.exe, version: 10.0.10586.0, time stamp: 0x5632d93d
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.10586.0, time stamp: 0x5632d920
Exception code: 0xc000027b
Fault offset: 0x0000000000693e6b
Faulting process id: 0x5f0
Faulting application start time: 0xShellExperienceHost.exe0
Faulting application path: ShellExperienceHost.exe1
Faulting module path: ShellExperienceHost.exe2
Report Id: ShellExperienceHost.exe3
Faulting package full name: ShellExperienceHost.exe4
Faulting package-relative application ID: ShellExperienceHost.exe5
 
Error: (03/09/2016 06:08:35 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: home)
Description: Activation of app Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (03/09/2016 05:56:17 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: home)
Description: Activation of app Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (03/09/2016 05:49:47 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: home)
Description: Activation of app Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (03/09/2016 05:49:07 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: home)
Description: Activation of app Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (03/09/2016 05:43:34 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: home)
Description: Activation of app Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (03/09/2016 05:36:16 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: home)
Description: Activation of app Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
 
System errors:
=============
Error: (03/11/2016 11:04:56 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN AutoConfig detected limit connectivity, performing Reset/Recover.adapter.
 
 Code: 8 0x0 0x0
 
Error: (03/11/2016 11:04:55 AM) (Source: Service Control Manager) (User: )
Description: The Sync Host_6c649 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (03/11/2016 11:04:55 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (03/11/2016 11:04:54 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN AutoConfig detected limit connectivity, performing Reset/Recover.adapter.
 
 Code: 2 0xdeaddeed 0xeeec
 
Error: (03/11/2016 11:04:54 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN AutoConfig detected limit connectivity, performing Reset/Recover.adapter.
 
 Code: 1 0xc 0x4
 
Error: (03/11/2016 09:55:56 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (03/11/2016 09:54:56 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN AutoConfig detected limit connectivity, performing Reset/Recover.adapter.
 
 Code: 8 0x0 0x0
 
Error: (03/11/2016 09:54:38 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN AutoConfig detected limit connectivity, performing Reset/Recover.adapter.
 
 Code: 2 0xdeaddeed 0xeeec
 
Error: (03/11/2016 09:54:38 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN AutoConfig detected limit connectivity, performing Reset/Recover.adapter.
 
 Code: 1 0xc 0x4
 
Error: (03/11/2016 09:53:51 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Sync Host_b0768 service to connect.
 
 
Microsoft Office Sessions:
=========================
Error: (03/11/2016 08:38:41 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: home)
Description: Microsoft.Windows.Photos_8wekyb3d8bbwe!App-2147023170
 
Error: (03/10/2016 02:26:35 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: home)
Description: Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1-2147009280
 
Error: (03/10/2016 09:58:14 AM) (Source: Application Error)(User: )
Description: ShellExperienceHost.exe10.0.10586.05632d93dWindows.UI.Xaml.dll10.0.10586.05632d920c000027b0000000000693e6b5f001d17a738819cf8fC:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exeC:\Windows\System32\Windows.UI.Xaml.dll5b420bc9-9714-40f3-b8fb-80717625cfebMicrosoft.Windows.ShellExperienceHost_10.0.10586.0_neutral_neutral_cw5n1h2txyewyApp
 
Error: (03/10/2016 09:58:08 AM) (Source: Application Error)(User: )
Description: ShellExperienceHost.exe10.0.10586.05632d93dWindows.UI.Xaml.dll10.0.10586.05632d920c000027b0000000000693e6b5f001d17a738819cf8fC:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exeC:\Windows\System32\Windows.UI.Xaml.dll1f6f8310-e596-402f-9ab8-9593ece43c3bMicrosoft.Windows.ShellExperienceHost_10.0.10586.0_neutral_neutral_cw5n1h2txyewyApp
 
Error: (03/09/2016 06:08:35 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: home)
Description: Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App-2147024770
 
Error: (03/09/2016 05:56:17 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: home)
Description: Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App-2147024770
 
Error: (03/09/2016 05:49:47 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: home)
Description: Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App-2147024770
 
Error: (03/09/2016 05:49:07 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: home)
Description: Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App-2147024770
 
Error: (03/09/2016 05:43:34 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: home)
Description: Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App-2147024770
 
Error: (03/09/2016 05:36:16 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: home)
Description: Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App-2147024770
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-03-11 08:41:59.422
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-03-10 10:04:37.715
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-03-09 20:37:08.075
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-03-09 20:35:23.598
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-03-09 17:11:06.478
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-03-09 16:55:49.154
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-03-09 16:52:02.594
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-03-09 16:33:54.620
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
µTorrent (HKCU\...\uTorrent) (Version: 3.4.5.41712 - BitTorrent Inc.)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.182 - Adobe Systems Incorporated)
Adobe Flash Player 21 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 21.0.0.182 - Adobe Systems Incorporated)
AGSolitaire (HKLM-x32\...\AGSolitaire) (Version:  - )
Bejeweled 3 (HKLM-x32\...\WTA-de8a6c0f-5e47-495b-9467-c49b1f9231a5) (Version: 2.2.0.98 - WildTangent) Hidden
Broadcom Card Reader Driver Installer (HKLM\...\{F0A7DF2F-0BE0-470F-B137-D7A19F977189}) (Version: 15.4.7.1 - Broadcom Corporation)
Citrix Online Launcher (HKLM-x32\...\{1EFF9E6C-76E1-43F9-81FB-BC8C037B0902}) (Version: 1.0.258 - Citrix)
Classic Shell (HKLM\...\{840C85B7-D3D6-4143-9AF9-DAE80FD54CFC}) (Version: 4.1.0 - IvoSoft)
Cradle Of Egypt Collector's Edition (HKLM-x32\...\WTA-a7413d89-62f8-48ee-9732-112ad3983cec) (Version: 2.2.0.110 - WildTangent) Hidden
CyberLink MediaEspresso 6.5 (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.3729_45993 - CyberLink Corp.)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2531.57 - CyberLink Corp.)
Delicious: Emily's Childhood Memories Premium Edition (HKLM-x32\...\WTA-b4c8f802-7322-458f-adfc-46e20dc6140f) (Version: 3.0.2.32 - WildTangent) Hidden
Dora's World Adventure (HKLM-x32\...\WTA-bde948ac-29ca-46e7-9546-ac3e05304000) (Version: 2.2.0.95 - WildTangent) Hidden
ELAN Touchpad 11.15.0.18_X64 (HKLM\...\Elantech) (Version: 11.15.0.18 - ELAN Microelectronic Corp.)
Free Mouse Auto Clicker 3.1 (HKLM-x32\...\{7D9D583E-EC8B-4390-B3A4-017B8182C8FF}_is1) (Version:  - Advanced Mouse Auto Clicker ltd.)
Gateway Device Fast-lane (HKLM\...\{3F62D2FD-13C1-49A2-8B5D-47623D9460D7}) (Version: 1.00.3011 - Gateway Incorporated)
Gateway Power Management (HKLM\...\{E438A632-CADC-49E4-9492-C9F50F9AE37F}) (Version: 7.01.3001 - Gateway Incorporated)
Gateway Recovery Management (HKLM\...\{07F2005A-8CAC-4A4B-83A2-DA98A722CA61}) (Version: 6.00.3016 - Gateway Incorporated)
GIMP 2.8.14 (HKLM\...\GIMP-2_is1) (Version: 2.8.14 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 48.0.2564.116 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToMeeting 7.13.0.4542 (HKCU\...\GoToMeeting) (Version: 7.13.0.4542 - CitrixOnline)
Identity Card (HKLM-x32\...\{3D9CB654-99AD-4301-89C6-0D12A790767C}) (Version: 2.00.3005 - Gateway Incorporated)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4276 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.4.1001 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Jewel Match 3 (HKLM-x32\...\WTA-3a7e280d-881e-4957-b0ce-61eadbfabcc9) (Version: 2.2.0.98 - WildTangent) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 7.0.10 - Gateway)
Live Updater (HKLM-x32\...\{EE26E302-876A-48D9-9058-3129E5B99999}) (Version: 2.00.3008 - Gateway Incorporated)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4797.1003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 42.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 42.0.0.5780 - Mozilla)
Mystery P.I. - Curious Case of Counterfeit Cove (HKLM-x32\...\WTA-5edb4060-e5aa-4516-99be-1d28ad6e0a51) (Version: 2.2.0.98 - WildTangent) Hidden
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4797.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4797.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4797.1003 - Microsoft Corporation) Hidden
Opera Stable 35.0.2066.92 (HKLM-x32\...\Opera 35.0.2066.92) (Version: 35.0.2066.92 - Opera Software)
Peggle Nights (HKLM-x32\...\WTA-f09eb828-6884-4be8-be5e-75b8f0bbad8b) (Version: 2.2.0.98 - WildTangent) Hidden
Pixar RenderMan Pro Server 19.0 (HKLM\...\{4F548C00-CC6D-11E4-B08B-001CC4171F87}) (Version: 19.0.1457856 - Pixar)
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-45025a02-dd93-4689-bc9c-ac2fd41433fd) (Version: 2.2.0.98 - WildTangent) Hidden
Prerequisite installer (HKLM-x32\...\{3AAB08A3-F129-4BD5-B409-AE674F93759D}) (Version: 12.0.0003 - Nero AG) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.305 - Qualcomm Atheros Communications)
Qualcomm Atheros WLAN and Bluetooth Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 12.07 - Qualcomm Atheros)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6657 - Realtek Semiconductor Corp.)
RenderManNC-Installer (HKLM\...\{DAB7A2E1-D380-11E4-BBF3-001CC4171F87}) (Version: 1.0.0 - Pixar)
Spotify (HKLM-x32\...\Spotify) (Version: 0.8.4.99.ga249b5f1 - Spotify AB)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.5.43 - Safer-Networking Ltd.)
Tales of Lagoona (HKLM-x32\...\WTA-f9036243-4c4f-4201-821a-044f5872dead) (Version: 2.2.0.110 - WildTangent) Hidden
The Chronicles of Emerland Solitaire (HKLM-x32\...\WTA-4390486f-47ae-4341-a043-1fcc8dd03b7a) (Version: 3.0.2.32 - WildTangent) Hidden
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.0.3f2 - Unity Technologies ApS)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-gateway) (Version: 4.0.10.5 - WildTangent) Hidden
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 43%
Total physical RAM: 3985.27 MB
Available physical RAM: 2255.14 MB
Total Virtual: 6033.27 MB
Available Virtual: 4096.52 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Gateway) (Fixed) (Total:447.75 GB) (Free:381.29 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\HOME
 
Administrator            DefaultAccount           Guest                    
Jay                      Kelly                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
10-03-2016 01:09:47 Windows Modules Installer
 
**** End of log ****


#7 InadequateInfirmity

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Posted 11 March 2016 - 02:31 PM

Remove from your machine the following:

 

 

Spybot - Search & Destroy

 

I suggest that you use Geek Uninstaller. to remove Spybot this will ensure all remnants are gone.

 

 

Reset Hosts File.

 

 

  • Click here to download RstHosts v2.0
  • Save the file to your desktop.
  • Right Click and Run as Administrator.
  • Click on Restaurer, then click OK at the prompt.
  • This will restore the default host file.
  • Next Click on Creer Un Rapport.
  • This will open a logfile, post that in your next reply.

 

 

Change some settings.

 

 

Use this tool to remove the Tunnel adapters.

 

 

Flush Your DNS

 

Open Elevated Command Prompt   copy and paste ipconfig /flushdns into the command window, hit enter after. Now reboot your machine and see how things are running.



#8 TankieGirlie

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Posted 11 March 2016 - 02:34 PM

Results of screen317's Security Check version 1.014 --- 12/23/15  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 MVPS Hosts File  
 Spybot - Search & Destroy 
 Adobe Flash Player 21.0.0.182  
 Mozilla Firefox (42.0) 
 Google Chrome (48.0.2564.109) 
 Google Chrome (48.0.2564.116) 
````````Process Check: objlist.exe by Laurent````````  
 Spybot Teatimer.exe is disabled! 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 


#9 InadequateInfirmity

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Posted 11 March 2016 - 02:36 PM

That is not the program I asked you to run, no big deal really the other one checks for more programs... Please follow the last post and let me know how it goes.


Edited by InadequateInfirmity, 11 March 2016 - 02:36 PM.


#10 TankieGirlie

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Posted 11 March 2016 - 02:38 PM

-|x| RstHosts v2.0 - Rapport créé le 11/03/2016 à 11:38:19
-|x| Système d'exploitation : Windows 10 Home  (64 bits)
-|x| Nom d'utilisateur : Kelly - HOME (Administrateur)
 
-|x|- Informations -|x|-
 
Emplacement : C:\WINDOWS\System32\drivers\etc\hosts
Attribut(s) : RASH
Propriétaire : Administrators - BUILTIN
Taille : 89 bytes
Date de création : 25/07/2012 - 21:26:52
Date de modification : 11/03/2016 - 11:38:00
Date de dernier accès : 11/03/2016 - 11:38:00
 
-|x|- Contenu du fichier -|x|-
 
# Fichier Hosts créé par RstHosts
 
127.0.0.1       localhost
::1             localhost
 
-|x|- E.O.F - C:\RstHosts.txt - 599 bytes -|x|-


#11 InadequateInfirmity

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Posted 11 March 2016 - 02:50 PM

Ok, follow up on the rest of the instructions and let me know how things are.



#12 TankieGirlie

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Posted 11 March 2016 - 02:50 PM

It'll be a while before I know if resolved, and I'll let you know how it's going...For all I know, I just gave you all the access to my life..j/k you'd be sadly disappointed!

 

Just out of curiosity, which program did I do the wrong one of?

 

The 6to4 did not remove anything... if that's significant.

 

So should I stick to Windows Defender or is there a good free virus protection I can get?

 

I think that about wraps up my endless questions... Thank you VERY much for your help and I will let you know.

 

Kelly



#13 InadequateInfirmity

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Posted 11 March 2016 - 02:58 PM

It'll be a while before I know if resolved, and I'll let you know how it's going...For all I know, I just gave you all the access to my life..j/k you'd be sadly disappointed!

 

:lmao:
 

 

Just out of curiosity, which program did I do the wrong one of?

 

 

Security Check, you did not download the one I linked to. No big deal really.

 

The 6to4 did not remove anything... if that's significant.

 

 

We will confirm that with another minitoolbox log, you did  not have many to begin with. Perhaps you did not run it as admin?

 

 

So should I stick to Windows Defender or is there a good free virus protection I can get?

 

 

There are a few free ones that are great. I would suggest:

 

Sophos Free OR Panda Free  Or Just keep Defender and use Voodoo Shield along with it.
 

 

I think that about wraps up my endless questions... Thank you VERY much for your help and I will let you know.

 

 

 

Yep, let me know how it goes, if you have anymore issues just post a fresh minitoolbox log in your next reply. That way I can see what is going on. :guitar:



#14 TankieGirlie

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Posted 11 March 2016 - 03:31 PM

Yep, ran it before unzipping completely and there was no option other than run..Unzipped and still no files removed... so, taking that as a good thing...Haven't been booted off the wifi.  :bananas:

 

Do you recommend just running that minitoolbox or is it just something that gives the tech brain info? 


Edited by TankieGirlie, 11 March 2016 - 03:31 PM.


#15 InadequateInfirmity

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Posted 11 March 2016 - 03:36 PM

Yep, ran it before unzipping completely and there was no option other than run..Unzipped and still no files removed... so, taking that as a good thing

 

 

Ok, perhaps it is not working for windows 10, although it says it is adapted to work with 10. No big deal.

 

.Haven't been booted off the wifi.  :bananas:

 

 

:thumbup2:
 

 

Do you recommend just running that minitoolbox or is it just something that gives the tech brain info?

 

 

 

MiniToolbox is not going to do anything to your machine, it is just to give me a bit of info on what is going on.






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