I have a huge issue with my desktop PC at the moment. Everything was fine when I was using my PC yesterday but upon startup today a system message appeared saying that the desktop file in the system32 folder couldn't be found and my desktop was a black screen with nothing but recycle bin(I did have lots of shortcuts and folders). Shorty after other applications such as Skype prompted me to locate the files or reinstall the software. Using the recycle bin on the desktop i accessed the files(or lack thereof) to find all of the document, video, picture, ect. drives empty with strange string of random numbers and letters(looks like hexadecimal?) at the top where it would normally say "documents" or whatever. Whilst the documents are gone the C drive is perfectly intact with program files and other stuff. The start menu does not work either so I cannot access control panel or command prompt but "windows key + x" shortcuts still work.
To my knowledge I haven't installed any suspicious software as I am well versed enough in computers to not click any old pop up, in fact I do not remember installing anything.
I can't access my PC specs as control panel cant be accessed but it is a vibox gaming pc and is on windows 10.
Thanks a huge amount in advance for any help you can give me, this is really affecting me as I have important files that seem to have been lost.
I am posting this from an old laptop, I cannot access chrome or any internet browser on my PC.
Again, thanks in advance for any help you have.