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Spooler Subsystem Has Encountered an Error and Needs to Close


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14 replies to this topic

#1 Frazzled1

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Posted 09 March 2016 - 03:45 PM

Does anyone know of a way to find out which program or driver is causing this problem and to fix it? Perhaps there is a piece of software that might help me. What happens is that when I receive the error message my printers disappear from the control panel. If I restart the spooler, I can then print several pages. All printers then show as they should in the control panel, only to have it (spoolsrv.exe) shut down again within a few minutes whether or not I am actually printing, or if I have my printer connected. The most recent software upgrade would have been Foxit Reader... Hard to tell if this problem started after the upgrade or if it started after a failed Macrium disk clone of my old hard drive which occurred around the same time.



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#2 Chris Cosgrove

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Posted 09 March 2016 - 06:59 PM

Two possible treatments come to mind. From what you say this sounds more like a Windows problem than a specific printer problem, so I would run 'SFC /scannow' as a first step This looks for and attempts to fix corrupted Windows files.

 

I am reasonably sure, but not certain, that this will work in XP but it can do absolutely no harm to try it. Click 'Start - Programs - Accessories - (and possibly 'Administrative tools')' and you will find 'Command.exe'. RIGHT click on this and select 'Run as administrator'. Then type 'sfc /scannow' at the cursor (without the ' ' and note the space in front of the '/') and press 'Enter'. Let it run until it has finished and you will see if it is fixing any problems along the way.

 

If you are still having problems after this then consider fully uninstalling your printer software and re-installing it, preferably after a re-boot. Normally for a printer problem this would be the first course of action I would suggest but this does sound more window-ish.

 

Chris Cosgrove



#3 Frazzled1

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Posted 09 March 2016 - 09:16 PM

Thanks for the quick reply Chris. One of the things I did already was to run the sfc /scannow command. Nothing was found amiss. I also checked my version of spoolsrv.exe against another XP machine I have and they are identical. I was afraid that you would recommend uninstalling my printers as I have several some of which (especially the pdf converters) I may not have access to the original install files. I too am thinking there is something going on with windows, that is why I was wondering if there are any troubleshooters/ log generators that I may see what is conflicting here and shutting off the spooler. 



#4 hamluis

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Posted 10 March 2016 - 01:28 PM

FWIW

 

Every single "spooler" problem I've ever had...related to the printer itself and something going awry (paper not loading, etc.).  These errorr register in Windows in Windows as spooler errors.  If I can see it's a mechanical problem, all I have to do is correct it, delete all existing printer jobs queued up...and try the printer operation again.  If files become corrupted, it can become more complicated (because corrupted files won't behave properly) and I may have to uninstall/reinstall the printer to get rid of the problem.

 

You can take a look in Event Viewer and see what kind of error was noted.  If corruption is indicated, the suggestions made by Chris will probably be nist effectuve,

 

Troubleshooting Print Spooler

 

Louis



#5 Chris Cosgrove

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Posted 10 March 2016 - 08:25 PM

"The PDF converters"

 

I feel I am missing something here. I have always been able to print from a PDF document directly using the default printer on my system at the time. And that was both on Adobe Acrobat/Reader and the PDF viewer I use now. Most recently my wife printed her boarding passes for her flight to Spain and her return trip without any problem. At least I hope there was no problem as she is currently in Spain and hasn't tried the return one yet !

 

Chris Cosgrove



#6 Frazzled1

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Posted 10 March 2016 - 09:28 PM

This reply is to Louis, 

Thank you for your input. Prior to posting I did several of the things you suggested. There are no files in the printer folder, and when I restart the spooler, everything works as it should, including printing to pdf, using any printer etc. However, after a few minutes the spooler stops on it's own and would need to be restarted again in the event I want to print another job. I will look at the event viewer. Do you want me to attach the results for your review?



#7 hamluis

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Posted 11 March 2016 - 06:50 AM

An intermittent problem...is difficult to troubleshoot, but (IME) printer problems tend to be intermittent and relate to the printer itself when talking about a single connected printer.  If you have multiple printers where problems occur, I think we need to look at Windows.

 

Let's see what we can see :), please do the following.

 

1.  Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
Louis
 


#8 Frazzled1

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Posted 11 March 2016 - 03:16 PM

Hello Louis, 

Here are the reports you asked for:

MiniToolbox:

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by Rudy (administrator) on 11-03-2016 at 13:11:34
Running from "C:\Documents and Settings\Rudy\desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: Dimension 3000 Manufacturer: Dell Computer Corporation
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/11/2016 12:47:47 PM) (Source: Application Error) (User: )
Description: Faulting application spoolsv.exe, version 5.1.2600.6024, faulting module unknown, version 0.0.0.0, fault address 0x4ec674b2.
Processing media-specific event for [spoolsv.exe!ws!]
 
Error: (03/10/2016 06:16:46 PM) (Source: Application Error) (User: )
Description: Faulting application spoolsv.exe, version 5.1.2600.6024, faulting module unknown, version 0.0.0.0, fault address 0x4ec674b2.
Processing media-specific event for [spoolsv.exe!ws!]
 
Error: (03/10/2016 11:30:27 AM) (Source: Application Error) (User: )
Description: Faulting application spoolsv.exe, version 5.1.2600.6024, faulting module unknown, version 0.0.0.0, fault address 0x4ec674b2.
Processing media-specific event for [spoolsv.exe!ws!]
 
Error: (03/09/2016 02:34:37 PM) (Source: Application Error) (User: )
Description: Faulting application spoolsv.exe, version 5.1.2600.6024, faulting module unknown, version 0.0.0.0, fault address 0x4ec674b2.
Processing media-specific event for [spoolsv.exe!ws!]
 
Error: (03/07/2016 05:35:05 PM) (Source: Application Error) (User: )
Description: Faulting application spoolsv.exe, version 5.1.2600.6024, faulting module unknown, version 0.0.0.0, fault address 0x4ec674b2.
Processing media-specific event for [spoolsv.exe!ws!]
 
Error: (03/07/2016 07:59:09 AM) (Source: Application Error) (User: )
Description: Faulting application spoolsv.exe, version 5.1.2600.6024, faulting module unknown, version 0.0.0.0, fault address 0x4ec674b2.
Processing media-specific event for [spoolsv.exe!ws!]
 
Error: (03/06/2016 07:35:22 PM) (Source: Application Error) (User: )
Description: Faulting application spoolsv.exe, version 5.1.2600.6024, faulting module unknown, version 0.0.0.0, fault address 0x4ec674b2.
Processing media-specific event for [spoolsv.exe!ws!]
 
Error: (03/06/2016 07:31:09 PM) (Source: Application Error) (User: )
Description: Faulting application spoolsv.exe, version 5.1.2600.6024, faulting module unknown, version 0.0.0.0, fault address 0x4ec67456.
Processing media-specific event for [spoolsv.exe!ws!]
 
Error: (03/06/2016 07:22:13 PM) (Source: Application Error) (User: )
Description: Faulting application spoolsv.exe, version 5.1.2600.6024, faulting module unknown, version 0.0.0.0, fault address 0x4ec67456.
Processing media-specific event for [spoolsv.exe!ws!]
 
Error: (03/06/2016 07:12:00 PM) (Source: Application Error) (User: )
Description: Faulting application spoolsv.exe, version 5.1.2600.6024, faulting module unknown, version 0.0.0.0, fault address 0x4ec67456.
Processing media-specific event for [spoolsv.exe!ws!]
 
 
System errors:
=============
Error: (03/11/2016 01:08:50 PM) (Source: Service Control Manager) (User: )
Description: The Help and Support service failed to start due to the following error: %%1083
 
Error: (03/11/2016 01:05:54 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly.  It has done this 6 time(s).
 
Error: (03/11/2016 01:51:42 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
New Signature Version: 
Previous Signature Version: 1.215.480.0
Update Source: %NT AUTHORITY59
Update Stage: 4.5.0216.00
Source Path: 4.5.0216.01
Signature Type: %NT AUTHORITY602
Update Type: %NT AUTHORITY604
User: NT AUTHORITY\SYSTEM
Current Engine Version: %NT AUTHORITY605
Previous Engine Version: %NT AUTHORITY606
Error code: %NT AUTHORITY607
Error description: %NT AUTHORITY608
 
Error: (03/11/2016 01:51:39 AM) (Source: Microsoft Antimalware) (User: )
Description: The support for your operating system has expired. Running %%860 on an out of support operating system is not an adequate solution to protect against threats.
 
Error: (03/10/2016 11:13:12 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
New Signature Version: 
Previous Signature Version: 1.215.480.0
Update Source: %NT AUTHORITY59
Update Stage: 4.5.0216.00
Source Path: 4.5.0216.01
Signature Type: %NT AUTHORITY602
Update Type: %NT AUTHORITY604
User: NT AUTHORITY\SYSTEM
Current Engine Version: %NT AUTHORITY605
Previous Engine Version: %NT AUTHORITY606
Error code: %NT AUTHORITY607
Error description: %NT AUTHORITY608
 
Error: (03/10/2016 11:13:10 PM) (Source: Microsoft Antimalware) (User: )
Description: The support for your operating system has expired. Running %%860 on an out of support operating system is not an adequate solution to protect against threats.
 
Error: (03/10/2016 11:03:26 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
New Signature Version: 
Previous Signature Version: 1.215.480.0
Update Source: %NT AUTHORITY59
Update Stage: 4.5.0216.00
Source Path: 4.5.0216.01
Signature Type: %NT AUTHORITY602
Update Type: %NT AUTHORITY604
User: NT AUTHORITY\SYSTEM
Current Engine Version: %NT AUTHORITY605
Previous Engine Version: %NT AUTHORITY606
Error code: %NT AUTHORITY607
Error description: %NT AUTHORITY608
 
Error: (03/10/2016 11:03:22 PM) (Source: Microsoft Antimalware) (User: )
Description: The support for your operating system has expired. Running %%860 on an out of support operating system is not an adequate solution to protect against threats.
 
Error: (03/10/2016 11:03:08 PM) (Source: Microsoft Antimalware) (User: )
Description: The support for your operating system has expired. Running %%860 on an out of support operating system is not an adequate solution to protect against threats.
 
Error: (03/10/2016 06:16:50 PM) (Source: Service Control Manager) (User: )
Description: The Print Spooler service terminated unexpectedly.  It has done this 5 time(s).
 
Microsoft Office Sessions:
=========================
Error: (03/11/2016 12:47:47 PM) (Source: Application Error)(User: )
Description: spoolsv.exe5.1.2600.6024unknown0.0.0.04ec674b2
 
Error: (03/10/2016 06:16:46 PM) (Source: Application Error)(User: )
Description: spoolsv.exe5.1.2600.6024unknown0.0.0.04ec674b2
 
Error: (03/10/2016 11:30:27 AM) (Source: Application Error)(User: )
Description: spoolsv.exe5.1.2600.6024unknown0.0.0.04ec674b2
 
Error: (03/09/2016 02:34:37 PM) (Source: Application Error)(User: )
Description: spoolsv.exe5.1.2600.6024unknown0.0.0.04ec674b2
 
Error: (03/07/2016 05:35:05 PM) (Source: Application Error)(User: )
Description: spoolsv.exe5.1.2600.6024unknown0.0.0.04ec674b2
 
Error: (03/07/2016 07:59:09 AM) (Source: Application Error)(User: )
Description: spoolsv.exe5.1.2600.6024unknown0.0.0.04ec674b2
 
Error: (03/06/2016 07:35:22 PM) (Source: Application Error)(User: )
Description: spoolsv.exe5.1.2600.6024unknown0.0.0.04ec674b2
 
Error: (03/06/2016 07:31:09 PM) (Source: Application Error)(User: )
Description: spoolsv.exe5.1.2600.6024unknown0.0.0.04ec67456
 
Error: (03/06/2016 07:22:13 PM) (Source: Application Error)(User: )
Description: spoolsv.exe5.1.2600.6024unknown0.0.0.04ec67456
 
Error: (03/06/2016 07:12:00 PM) (Source: Application Error)(User: )
Description: spoolsv.exe5.1.2600.6024unknown0.0.0.04ec67456
 
=========================== Installed Programs ============================
{329899E1-CBBA-49BC-9FFE-199E94316727} (HKLM\...\{329899E1-CBBA-49BC-9FFE-199E94316727}) (Version: 7.15.14 - NewSoft)
{403EF592-953B-4794-BCEF-ECAB835C2095} (HKLM\...\{403EF592-953B-4794-BCEF-ECAB835C2095}) (Version: 8.00.0005 - Intel) Hidden
3DVIA player 5.0.0.20 (HKLM\...\{F06365EC-061E-48C3-B761-E1816658D618}) (Version: 5.0.20 - 3DVIA)
Abassis Finance Manager 1.3 (HKLM\...\Abassis Finance Manager_is1) (Version:  - )
AceMoney Lite (HKLM\...\AceMoney Lite_is1) (Version:  - MechCAD Software)
AcuteFinder 3.0 (HKLM\...\{960EB4EA-0E46-4308-8AED-7C738243A309}}_is1) (Version: 3.0 - Hugmot ehf)
Adobe Flash Player 20 PPAPI (HKLM\...\Adobe Flash Player PPAPI) (Version: 20.0.0.286 - Adobe Systems Incorporated)
AML Free Registry Cleaner 4.21 (HKLM\...\{315F5FFC-1A5C-4A2A-B8E7-1C5B1174C198}_is1) (Version:  - AML SOFT, Inc.)
ANT Drivers Installer x86 (HKLM\...\{F1634DBE-C7C5-4A9D-BBDC-9EAC55296A28}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Any Drive Formatter version 2.0.6 (HKLM\...\{A8ECDCCA-2E87-491E-8DC3-D8975F5F96A1}_is1) (Version: 2.0.6 - SAT-NET)
AppCleaner (HKLM\...\AppCleaner) (Version: 1.11.4598.23824 - UpdateStar GmbH)
ArcSoft PhotoStudio 5.5 (HKLM\...\{85309D89-7BE9-4094-BB17-24999C6118FC}) (Version:  - ArcSoft)
Ashampoo StartUp Tuner 2.00 (HKLM\...\Ashampoo StartUp Tuner 2_is1) (Version: 2.0.0 - ashampoo GmbH & Co. KG)
AutoStreamer (HKLM\...\{D9CDB463-BB48-4B80-B1B6-5B940A4621E0}) (Version: 1.0.33 - Antonis Kaladis)
BetterInvesting Portfolio Manager 5 (Demo) (HKLM\...\{48F8D07F-83A8-46BE-BCD1-8D5578495CD5}) (Version: 5.0.0000 - QUANT IX Software)
Branding (HKLM\...\Branding) (Version:  - )
BufferChm (HKLM\...\{687FEF8A-8597-40b4-832C-297EA3F35817}) (Version: 100.0.170.000 - Hewlett-Packard) Hidden
Canon CanoScan LiDE 200 User Registration (HKLM\...\Canon CanoScan LiDE 200 User Registration) (Version:  - )
Canon CanoScan Toolbox 5.0 (HKLM\...\CanoScan Toolbox 5.0) (Version:  - )
Canon MP Navigator EX 2.0 (HKLM\...\MP Navigator EX 2.0) (Version:  - )
CanoScan LiDE 200 Scanner Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ4807) (Version:  - )
CaptionIt! 2.2.1 (HKLM\...\CaptionIt!) (Version: 2.2.1 - PME Software LLC)
CCleaner (HKLM\...\CCleaner) (Version: 5.05 - Piriform)
CleanUp! (HKLM\...\CleanUp!) (Version:  - )
ClearType Tuning Control Panel Applet (HKLM\...\{C9E4932C-8417-4E4C-A0E3-EE534810AB4D}) (Version: 1.01.0000 - Microsoft Corporation)
Clipboard Magic version 5.01 (HKLM\...\Clipboard Magic_is1) (Version: 5.01 - CyberMatrix Corporation, Inc.)
ClipX (HKLM\...\ClipX) (Version:  - )
COMODO Registry Cleaner 1.0.17.23 (HKLM\...\{9ACC9F63-CF54-46D7-9140-D40E57564EDA}_is1) (Version:  - COMODO Security Solutions Inc.)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CTSFaceFinder 2.1.0 (HKLM\...\{3328677E-664C-46c4-8E79-E7CB0CFC10A5}}_is1) (Version:  - CameraTunerSoft.com)
D4300 (HKLM\...\{42C7C4D8-033E-44F9-BF34-43808A0686CC}) (Version: 100.0.206.000 - Hewlett-Packard) Hidden
D4300_Help (HKLM\...\{24EFA94F-F3D6-4386-8824-B54712C9DC88}) (Version: 100.0.206.000 - Hewlett-Packard) Hidden
DCE AutoEnhance 3.3 (HKLM\...\DCE AutoEnhance_is1) (Version: DCE AutoEnhance 3.3 - Mediachance Corp.)
DebugMode Wink (HKLM\...\DebugMode Wink) (Version:  - )
Dell Driver Reset Tool (HKLM\...\{5905F42D-3F5F-4916-ADA6-94A3646AEE76}) (Version: 1.02.0000 - Dell Inc.)
Dell Picture Studio v3.0 (HKLM\...\{AF06CAE4-C134-44B1-B699-14FBDB63BD37}) (Version: 3.0.0 - Jasc Software, Inc.)
Dell Support 5.0.0 (630) (HKLM\...\DellSupport) (Version:  - )
Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 5.13.0.1 - Dell)
DeviceDiscovery (HKLM\...\{52A69E11-7CEB-4a7d-9607-68BA4F39A89B}) (Version: 100.0.190.000 - Hewlett-Packard) Hidden
DeviceManagementQFolder (HKLM\...\{AB5D51AE-EBC3-438D-872C-705C7C2084B0}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
DJ_SF_03_D4300_ProductContext (HKLM\...\{E60A3FF1-856E-4DD2-BFC6-FD9B976FE1C5}) (Version: 100.0.215.000 - Hewlett-Packard) Hidden
DJ_SF_03_D4300_Software (HKLM\...\{07620C4F-0964-4086-A872-C9C12E418E52}) (Version: 100.0.206.000 - Hewlett-Packard) Hidden
DJ_SF_03_D4300_Software_Min (HKLM\...\{8B0A7592-2AE0-48EA-A327-6EB7DAB25E4A}) (Version: 100.0.206.000 - Hewlett-Packard) Hidden
dlatray.exe (HKLM\...\dlatray.exe) (Version:  - )
DllTool 1.0 (HKLM\...\{8C36FC6F-3576-447C-B15D-FF1504C91104}_is1) (Version:  - )
Driver Booster (HKLM\...\Driver Booster_is1) (Version: 1.0 - IObit)
DriveSpacio 0.2.2 Build 1 (Beta) (HKLM\...\DriveSpacio_is1) (Version:  - Agitaf)
Dropbox (HKCU\...\Dropbox) (Version: 3.14.7 - Dropbox, Inc.)
Duplicate File Hunter 2.21 (HKLM\...\Duplicate File Hunter_is1) (Version:  - Alexander G Styopkin)
Easy Picture Notes (HKLM\...\{B4119410-C628-4BF5-8F23-B50A5EE50EAB}) (Version: 1.5.0 - EZPN)
eBoostr 4 (HKLM\...\eBoostr 1) (Version: 4.5 - eBoostr)
Elevated Installer (HKLM\...\{C0ED5561-F673-47B4-B31A-7DC07651B7FD}) (Version: 3.2.21.0 - Garmin Ltd or its subsidiaries) Hidden
ERUNT 1.1j (HKLM\...\ERUNT_is1) (Version:  - Lars Hederer)
eSupportQFolder (HKLM\...\{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
Eusing Free Registry Defrag (HKLM\...\Eusing Free Registry Defrag) (Version:  - )
Every Landlord's Legal Guide (HKLM\...\Every Landlord's Legal Guide) (Version:  - )
f.lux (HKCU\...\Flux) (Version:  - )
FileAmigo 11 (HKLM\...\{2760CBFF-496D-48F2-BE4E-4A9DBD3454B8}) (Version: 11.0.184 - Sierra Software)
Flash Drive Tester v1.14 (HKLM\...\{272C8DEE-F54F-406C-9AA6-B4DE2985A47C}) (Version: 1.14 - Virtual Console)
FlashPeak Slimjet (HKLM\...\Slimjet) (Version: 8.0.2.0 - FlashPeak Inc.)
Foxit Reader (HKLM\...\Foxit Reader_is1) (Version: 7.3.0.118 - Foxit Software Inc.)
FreshDiagnose (HKLM\...\FreshDevices - FreshDiagnose_is1) (Version:  - )
FXCM MetaTrader 4 (HKLM\...\FXCM MetaTrader 4) (Version: 4.00 - MetaQuotes Software Corp.)
FXCM MT4 powered by BT 4.00 (HKLM\...\{3E5CBADD-2E51-47C1-BBE2-B802DB6DA56A}) (Version: 4.00 - MetaQuotes Software Corp.)
Garmin Express (HKLM\...\{045320b6-c340-4960-aefd-57bf08a9b425}) (Version: 3.2.21.0 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM\...\{0FF2E7C6-D80F-4E9A-AA97-599E1CA26BED}) (Version: 3.2.21.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (HKLM\...\{AE7D09D2-FA96-4CCE-8C74-F0A0DBD557EB}) (Version: 3.2.21.0 - Garmin Ltd or its subsidiaries) Hidden
Glary Registry Repair 3.2.0.828 (HKLM\...\Glary Registry Repair_is1) (Version:  - GlarySoft.com)
Glary Utilities 2.26.0.956 (HKLM\...\Glary Utilities_is1) (Version: 2.26.0.956 - Glarysoft Ltd)
GPBaseService (HKLM\...\{18669FF9-C8FE-407a-9F70-E674896B1DB4}) (Version: 100.0.187.000 - Hewlett-Packard) Hidden
GPBaseService2 (HKLM\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HP USB Disk Storage Format Tool (HKLM\...\{0E0DF90C-D0BA-4C89-9262-AD78D1A3DE51}) (Version:  - )
HPDiagnosticAlert (HKLM\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
HPProductAssistant (HKLM\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
Image Resizer Powertoy for Windows XP (HKLM\...\{1CB92574-96F2-467B-B793-5CEB35C40C29}) (Version: 1.00.0001 - Microsoft Corporation)
ImgBurn (HKLM\...\ImgBurn) (Version: 2.5.1.0 - LIGHTNING UK!)
InfraRecorder (HKLM\...\InfraRecorder) (Version:  - )
Intel® Extreme Graphics 2 Driver (HKLM\...\{8A708DD8-A5E6-11D4-A706-000629E95E20}) (Version: 6.14.10.4396 - )
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version:  - )
Intel® PROSet for Wired Connections (HKLM\...\{17334AAF-C9E7-483B-9F45-E3FCAF07FFA7}) (Version: 8.00.5000 - Dell)
Intel® Integrated Performance Primitives 1.1 (HKLM\...\Intel® Integrated Performance Primitives 1.1) (Version:  - )
Internet Explorer Default Page (HKLM\...\{35BDEFF1-A610-4956-A00D-15453C116395}) (Version: 1.00.03 - Dell Inc.) Hidden
Investment Account Manager 2 (HKLM\...\{D5CB2462-B8BD-46D7-9C12-9C505090A418}) (Version: 2.0.0000 - QUANT IX Software)
Itibiti RTC (HKLM\...\{730E03E4-350E-48E5-9D3E-4329903D454D}) (Version: 0.0.1 - Itibiti Inc) Hidden
Java 8 Update 45 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
JPEG Lossless Rotator 9.0 (HKLM\...\JPEG Lossless Rotator_is1) (Version:  - Anny)
jv16 PowerTools 1.3 (HKLM\...\jv16 PowerTools_is1) (Version:  - )
jv16 PowerTools X (HKLM\...\jv16 PowerTools X) (Version:  - Macecraft Software)
K-Lite Codec Pack 10.9.5 Standard (HKLM\...\KLiteCodecPack_is1) (Version: 10.9.5 - )
Macrium Reflect Standard Edition (HKLM\...\{7EA9C7DD-0938-406F-ACE9-D2A78804709C}) (Version: 5.3.7299 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Standard Edition (HKLM\...\MacriumReflect) (Version: 5.3 - Paramount Software (UK) Ltd.)
Macromedia Flash Player (HKLM\...\{0456ebd7-5f67-4ab6-852e-63781e3f389c}) (Version: 7.0.19.0 - Macromedia, Inc.)
MagicPDF 2.01 (HKLM\...\MagicPDF_is1) (Version:  - Magic Document Solutions Inc.)
MailWasher Free 6.5.4 (HKLM\...\MailWasher Free_is1) (Version:  - FireTrust Limited)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Master Investor 6.1.6 (HKLM\...\Master Investor_is1) (Version:  - OWL Software)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Bootvis (HKLM\...\{0F9196C6-58B4-445B-B56E-B1200FECC151}) (Version: 1.3.37 - Microsoft)
Microsoft Interactive Training (HKLM\...\Microsoft Interactive Training) (Version:  - )
Microsoft Office Access Runtime (English) 2007 (HKLM\...\{90120000-001C-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Plus! Digital Media Edition Installer (HKLM\...\{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}) (Version: 1.1.0.3514 - Microsoft Corporation)
Microsoft Plus! Photo Story 2 LE (HKLM\...\{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}) (Version: 1.1.0.3463 - Microsoft Corporation)
Microsoft RichCopy 4.0 (HKLM\...\{86F4F32B-77C7-4951-B33C-05D41A8190C1}) (Version: 4.0.216 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.5.216.0 - Microsoft Corporation)
Microsoft Tool Web Package:NetDiag.exe (HKLM\...\{D8A07C06-2BD7-4486-9786-7365B2E9B589}) (Version: 1.0.0.1 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version:  - )
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Works (HKLM\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Micro-Sys Ajour (HKLM\...\Micro-Sys Ajour_is1) (Version: 5.63 - Micro-Sys)
MiniTool Partition Wizard Free 9.0 (HKLM\...\{05D996FA-ADCB-4D23-BA3C-A7C184A8FAC6}_is1) (Version:  - MiniTool Solution Ltd.)
Money Manager Ex 0.9.5.1 (HKLM\...\Money Manager Ex_is1) (Version:  - CodeLathe LLC)
Moneydance 2010 (HKLM\...\5244-9769-3058-9401) (Version:  - The Infinite Kind, LLC)
Mozilla Firefox 37.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 37.0.1 (x86 en-US)) (Version: 37.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
Mr.Shot 1.54 (HKLM\...\{F84101BB-879E-40E3-970B-6A4812B36C69}_is1) (Version:  - Verifive)
MSVCSetup (HKLM\...\{3700194C-C5DD-439A-BE06-A66960CA4C70}) (Version: 1.00.0000 - HP) Hidden
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 6 Service Pack 2 (KB954459) (HKLM\...\{1A528690-6A2D-4BC5-B143-8C4AE8D19D96}) (Version: 6.20.1099.0 - Microsoft Corporation)
Musicmatch® Jukebox (HKLM\...\{8EF1122E-E90C-4EE9-AB0C-7FDE2BA42C26}) (Version: 9.00.2028 - )
MV RegClean 5.9 English (HKLM\...\MV RegClean 5.9 English_is1) (Version:  - )
Opera Stable 35.0.2066.92 (HKLM\...\Opera 35.0.2066.92) (Version: 35.0.2066.92 - Opera Software)
Pale Moon 26.1.1 (x86 en-US) (HKLM\...\Pale Moon 26.1.1 (x86 en-US)) (Version: 26.1.1 - Moonchild Productions)
PCLReader (HKLM\...\{C586D427-4F62-4B9A-B8D0-F752E9ADCA45}) (Version: 8.87 - Page Technology Marketing, Inc.)
PeaZip 5.4.1 (HKLM\...\{5A2BC38A-406C-4A5B-BF45-6991F9A05325}_is1) (Version:  - Giorgio Tani)
Personal Portfolio Manager 7.0.10 (HKLM\...\Personal Portfolio Manager_is1) (Version:  - OWL Software)
Photo Captions V1.2.3 (HKLM\...\{43C5C9FB-C93B-417F-8264-518DF82BB64F}_is1) (Version:  - Golden Apple Software)
PictureTitle (HKLM\...\{FB6B3623-451C-400C-8665-A975B12FB494}) (Version: 1.0.1 - Xyrow)
PowerTools Lite 2013 (HKLM\...\PowerTools Lite 2011) (Version:  - Macecraft Software)
Presto! PageManager 7.15.14 (HKLM\...\{D2D6B9EB-C6DC-4DAA-B4DE-BB7D9735E7DA}) (Version: 7.15.14E - NewSoft)
PretonSaver Home Edition (HKLM\...\{9055D15D-BAB4-487A-BA0D-0CC302613455}) (Version: 1.0.3.8 - Preton Ltd.)
Process Lasso (HKLM\...\ProcessLasso) (Version: 8.8.8.0 - Bitsum)
PSSWCORE (HKLM\...\{34BFB099-07B2-4E95-A673-7362D60866A2}) (Version: 2.02.0000 - Hewlett-Packard) Hidden
QuickBooks Simple Start Special Edition (HKLM\...\{14374619-0900-4056-BA06-C87C900AF9E6}) (Version:  - )
RecordNow.exe (HKLM\...\RecordNow.exe) (Version:  - )
RegSeeker (HKLM\...\RegSeeker) (Version: 2.57.2212 - HoverDesk)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM\...\{17528CE4-C333-48FB-A9E4-D841E795CDCE}) (Version: 3.0.16.0 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.32.0 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM\...\InstallShield_{17528CE4-C333-48FB-A9E4-D841E795CDCE}) (Version: 3.0.16.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.32.0 - Renesas Electronics Corporation)
Reshade 3.0 (HKLM\...\Reshade 3.0) (Version: 3.0 - Reshade)
Revo Uninstaller 1.95 (HKLM\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
RMPrepUSB (HKLM\...\RMPrepUSB) (Version:  - )
ScanSoft OmniPage SE 4.0 (HKLM\...\{C1E693A4-B1D5-4DCD-B68D-2087835B7184}) (Version: 15.00.0020 - Nuance Communications, Inc.)
SDFormatter (HKLM\...\{A5355F15-F98B-4704-9BAE-E53B9FE48F48}) (Version: 3.1.0 - SD Association)
SeaTools for Windows 1.4.0.2 (HKLM\...\SeaTools for Windows) (Version: 1.4.0.2 - Seagate Technology)
Service Controller XP (HKLM\...\Service Controller XP) (Version:  - )
SGTRAY.EXE (HKLM\...\SGTRAY.EXE) (Version:  - )
Simple Business Accounting 4.0.5 (HKLM\...\Simple Business Accounting_is1) (Version:  - OWL Software)
SmartFolio 3 (HKLM\...\Modern_Investment_Technologies_SmartFolio3) (Version:  - )
SmartWebPrinting (HKLM\...\{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}) (Version: 140.0.186.000 - Hewlett-Packard) Hidden
Sonic DLA (HKLM\...\{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}) (Version: 4.95 - Sonic Solutions)
Sonic RecordNow! (HKLM\...\{9541FED0-327F-4DF0-8B96-EF57EF622F19}) (Version: 7.3 - Sonic Solutions)
Sonic Update Manager (HKLM\...\{09DA4F91-2A09-4232-AB8C-6BC740096DE3}) (Version: 2.9 - Sonic Solutions)
Speccy (HKLM\...\Speccy) (Version: 1.22 - Piriform)
Spybot - Search & Destroy (HKLM\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Spybot-S&D Boot CD creator (HKLM\...\{4E10664E-64AD-4F9D-B1D4-5FD8B6CC4427}_is1) (Version: 1.0.4 - Safer Networking Limited)
SpywareBlaster 5.0 (HKLM\...\SpywareBlaster_is1) (Version: 5.0.0 - BrightFort LLC)
StarOffice 9 (HKLM\...\{2DEABAEE-43EF-4712-A11F-085EBC044AB1}) (Version: 9.00.9358 - Sun Microsystems)
Status (HKLM\...\{A0B9F8DF-C949-45ed-9808-7DC5C0C19C81}) (Version: 100.0.175.000 - Hewlett-Packard) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1194 - SUPERAntiSpyware.com)
SystemBooster 2.0 (HKLM\...\SystemBooster 2.0) (Version:  - DiskTrix Inc)
TaskInfo 9.0.0.300 (HKLM\...\TaskInfo 9_is1) (Version: 9.0.0.300 - Igor Arsenin (Iarsn))
TeraCopy 2.12 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector Inc.)
The Pro Gold i2 Installation Wizard (HKLM\...\{115925B4-CBB2-446B-A245-B7E5F634C20C}) (Version: 1.0.0 - Taro Systems)
Toolbox (HKLM\...\{0F7C2E47-089E-4d23-B9F7-39BE00100776}) (Version: 100.0.170.000 - Hewlett-Packard) Hidden
TrayApp (HKLM\...\{5ACE69F0-A3E8-44eb-88C1-0A841E700180}) (Version: 100.0.170.000 - Hewlett-Packard) Hidden
TreePad Lite 4.3 (HKLM\...\TreePadLite4) (Version:  - )
Tweak UI (HKLM\...\Tweak UI 2.10) (Version:  - )
TweakNow RegCleaner (HKLM\...\TweakNow RegCleaner_is1) (Version: 5.1.1 - TweakNow.com)
UltimateDefrag (HKLM\...\UltimateDefrag) (Version: 4.0.98.0 - DiskTrix, Inc.)
Uninstall Startup Inspector (HKLM\...\{DE114695-AE58-4B66-8E0F-2505188602FB}_is1) (Version:  - )
UnloadSupport (HKLM\...\{8A85DEAD-7C1F-4368-881C-72AC74CB2E91}) (Version: 10.0.0 - Hewlett-Packard) Hidden
Update 4.0.3 for Microsoft .NET Framework 4 Client Profile (KB2600211) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600211) (Version: 1 - Microsoft Corporation)
Update 4.0.3 for Microsoft .NET Framework 4 Extended (KB2600211) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2600211) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2447568) (HKLM\...\KB2447568-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB976662) (HKLM\...\KB976662-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955704) (HKLM\...\KB955704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955839) (HKLM\...\KB955839) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB976749) (HKLM\...\KB976749) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB978207) (HKLM\...\KB978207) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB980182) (HKLM\...\KB980182) (Version: 1 - Microsoft Corporation) Hidden
VideoToolkit01 (HKLM\...\{E08DC77E-D09A-4e36-8067-D6DBBCC5F8DC}) (Version: 100.0.128.000 - Hewlett-Packard) Hidden
VoptXP v7.22 (HKLM\...\VoptXP v7.22) (Version:  - )
WebReg (HKLM\...\{CCB9B81A-167F-4832-B305-D2A0430840B3}) (Version: 100.0.170.000 - Hewlett-Packard) Hidden
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format Runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 10 (HKLM\...\Windows Media Player) (Version:  - )
Windows PowerShell™ 1.0 (HKLM\...\KB926139-v2) (Version: 2 - Microsoft Corporation)
Windows Support Tools (HKLM\...\{8398B542-3CC4-44D9-83DF-696CCE70124B}) (Version: 5.1.2510.0 - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinMend Registry Defrag 1.4.6 (HKLM\...\WinMend Registry Defrag_is1) (Version:  - WinMend.com)
Wireless USB Card (HKLM\...\{1EEAEAD7-95F3-489C-AB71-D188D530A951}) (Version: 6.0.1 - Netopia)
WordPerfect Office 12 (HKLM\...\{AF19F291-F22F-4798-9662-525305AE9E48}) (Version: 12.0.0.238 - Corel Corporation)
xNeat Clipboard Manager (HKLM\...\xNeat Clipboard Manager) (Version:  - )
ZIP 2 Secure EXE (HKLM\...\ZIP 2 Secure EXE) (Version: v13.0.0 - Chilkat Software, Inc.)
 
========================= Memory info: ===================================
Percentage of memory in use: 69%
Total physical RAM: 2045.98 MB
Available physical RAM: 629.66 MB
Total Virtual: 4369.91 MB
Available Virtual: 2245.72 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:222.81 GB) (Free:96.31 GB) NTFS
3 Drive e: () (Fixed) (Total:9.92 GB) (Free:7.2 GB) FAT32
4 Drive f: () (Fixed) (Total:29.8 GB) (Free:25.79 GB) FAT32
 
========================= Users: ========================================
User accounts for \\RUDYS
 
Administrator            ASPNET                   Guest                    
HelpAssistant            Rudy                     SUPPORT_388945a0         
 
 
**** End of log ****
 

 

Speccy:  http://speccy.piriform.com/results/qgEAEjJ4nUod7BIbrjZzI2X


Edited by hamluis, 11 March 2016 - 04:11 PM.


#9 hamluis

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Posted 11 March 2016 - 04:30 PM

Appears to me that you likely have stopped some vital process or removed registry entries that reflect the problems noted on Event Viewer.

 

Looking at your choice of installed items...you seem to have multiplied your chances of creating problems on your system many times, IMO.

 

BC does not support the use of "optimizers/registry cleaners" for good reason.  I urge you to read the info at Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494.

 

I only wonder at the fact that there are not many more errors reflected...but I see that you have software which might remove various Windows error messages so it all fits.

 

My blanket recommendation would be to uninstall each program I emboldened above...do a clean install...and don't put any of the removed prograsm back on.

 

An alternative approach would be to run the chkdsk /r command and follow that with running the sfc /scannow command.

 

Your Windows installs goes back 11 years...your printer dates to 2007.  Neither is necessarily bad...but the chances for problems with pritners does not necessarily improve with age...and there is always the distinct possiblilty that there may be a hardware problem.  If  there is such...it would be a driver problem but I can't say that yours is a driver problem.  You have tinkered with your system in such manner...that I think a clean install would be the way to determine just what else might be causing problems.

 

Others here may have some ideas.

 

Louis



#10 Frazzled1

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Posted 11 March 2016 - 07:27 PM

Thank you Louis, You are correct, there is a lot of stuff that was installed and removed from this computer in the interest throughout the years of keeping it going. I will try your recommendations and report back as to what I found. What is strange is that after starting the spooler, everything works for awhile (all printers) , then the error pops up automatically and it shuts down. 



#11 Frazzled1

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Posted 12 March 2016 - 08:27 PM

OK latest update. Ran chkdsk /r and sfc /scandisk now with no problems. There were no disk or system file problems. I will be removing the various reg cleaners one by one to see if anything helps. 



#12 Frazzled1

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Posted 14 March 2016 - 04:59 PM

I hear you loud and clear on the registry optimizers. Will uninstall them. I cannot however reinstall windows on this machine... too much software on it without the original setup files. I was hoping this could be resolved somehow since it started when I used Macrium to create a disk clone for a larger hard disk and the program crashed causing a reboot. After trying several methods, I finally cloned and installed my larger hard disk but then started having the spooler problem. So in summary, you are saying there is no software available that could track down the spooler conflict to allow me to remove the offending program.



#13 hamluis

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Posted 14 March 2016 - 06:02 PM

IMO, you have 3 basic options:

 

    a.  Fiddle with a system that seems to have file corruption and registry removal problems.  You can try this-and-that for an undetermined period of time.

 

    b.  A repair install of XP.

 

    c.  A clean install of XP.

 

Someone else may have a more reasonable view of your options, other than a switch to a linux O/S.

 

Louis



#14 Frazzled1

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Posted 16 March 2016 - 01:20 PM

Fixed... Removed one by one all listed printers until the spooler stayed running. Tried to remove the drivers but was given the message that the printer was in use even though it was off and disconnected. Reinstalled the offending printer and voila all is good. Thank you for your help.



#15 hamluis

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Posted 16 March 2016 - 03:50 PM

Glad you resolved it, feedback appreciated.

 

Happy computing :).

 

Louis






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