Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD - XP SP3


  • Please log in to reply
1 reply to this topic

#1 bosnip67

bosnip67

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:01:05 AM

Posted 09 March 2016 - 07:15 AM

Hi all, 
This is my first post so many thanks in advance for any help. Have been running XP + SP3 for many years and had my share of problems which eventually I have sorted one way or another. At present I am getting the BSOD quite frequent. Read lots about it and installed Minidmp.exe. and it produced a file from the latest crash (C:\WINDOWS>dumpchk.exe c:\windows\minidump\Mini030916-02.dmp). File reads as follows:
 
C:\WINDOWS>dumpchk.exe c:\windows\minidump\Mini030916-02.dmp
Loading dump file c:\windows\minidump\Mini030916-02.dmp
----- 32 bit Kernel Mini Dump Analysis
 
DUMP_HEADER32:
MajorVersion        0000000f
MinorVersion        00000a28
DirectoryTableBase  0c5c10a0
PfnDataBase         825ec000
PsLoadedModuleList  80886720
PsActiveProcessHead 8088c8b8
MachineImageType    0000014c
NumberProcessors    00000004
BugCheckCode        1000007f
BugCheckParameter1  0000000d
BugCheckParameter2  00000000
BugCheckParameter3  00000000
BugCheckParameter4  00000000
PaeEnabled          00000001
KdDebuggerDataBlock 808762e0
MiniDumpFields      00000dff
 
TRIAGE_DUMP32:
ServicePackBuild      00000300
SizeOfDump            00010000
ValidOffset           0000fffc
ContextOffset         00000320
ExceptionOffset       000007d0
MmOffset              00001068
UnloadedDriversOffset 000010a0
PrcbOffset            00001878
ProcessOffset         000024c8
ThreadOffset          00002728
CallStackOffset       00002988
SizeOfCallStack       00000718
DriverListOffset      00003330
DriverCount           0000009a
StringPoolOffset      000060e8
StringPoolSize        00001568
BrokenDriverOffset    00000000
TriageOptions         00000041
TopOfStack            b2dae8e8
DebuggerDataOffset    000030a0
DebuggerDataSize      00000290
DataBlocksOffset      00007650
DataBlocksCount       00000003
 
 
Windows XP Kernel Version 2600 (Service Pack 3) MP (4 procs) Free x86 compatible
Kernel base = 0x80800000 PsLoadedModuleList = 0x80886720
Debug session time: Wed Mar 09 10:14:15 2016
System Uptime: 0 days 0:40:03
start    end        module name
80800000 80a0e000   nt             Checksum: 001F050A  Timestamp: Thu Jul 04 03:08:15 2013 (51D4D90F
)
 
Unloaded modules:
b1d45000 b1d70000   kmixer.sys    Timestamp: unavailable (00000000)
b3129000 b3154000   kmixer.sys    Timestamp: unavailable (00000000)
b87cd000 b87ce000   drmkaud.sys    Timestamp: unavailable (00000000)
b31f4000 b3217000   aec.sys     Timestamp: unavailable (00000000)
b32f9000 b3306000   DMusic.sys    Timestamp: unavailable (00000000)
b3309000 b3317000   swmidi.sys    Timestamp: unavailable (00000000)
b85b2000 b85b4000   splitter.sys    Timestamp: unavailable (00000000)
b31e4000 b31f4000   Serial.SYS    Timestamp: unavailable (00000000)
b2f5b000 b2f6f000   Parport.SYS    Timestamp: unavailable (00000000)
b3831000 b3846000   wdmaud.sys    Timestamp: unavailable (00000000)
b6ac6000 b6ad5000   sysaudio.sys    Timestamp: unavailable (00000000)
b8731000 b8732000   drmkaud.sys    Timestamp: unavailable (00000000)
b3846000 b3871000   kmixer.sys    Timestamp: unavailable (00000000)
b3871000 b3894000   aec.sys     Timestamp: unavailable (00000000)
b6ad6000 b6ae3000   DMusic.sys    Timestamp: unavailable (00000000)
b6ae6000 b6af4000   swmidi.sys    Timestamp: unavailable (00000000)
b861a000 b861c000   splitter.sys    Timestamp: unavailable (00000000)
b6992000 b6996000   kbdhid.sys    Timestamp: unavailable (00000000)
b8288000 b8295000   i8042prt.sys    Timestamp: unavailable (00000000)
b84a0000 b84a5000   Cdaudio.SYS    Timestamp: unavailable (00000000)
b8588000 b858b000   Sfloppy.SYS    Timestamp: unavailable (00000000)
 
Finished dump check
 
If anyone can pull any info from this to give me a better understanding of why the crashes happen so often this would be greatly appreciated.
 
Thanx
 
Addition
After BSOD last week
Done an error check on C:, reboot and run chkdsk, found a bad block on C: and seems to have either remapped it or repaired it. Also looked on the net and found a program called MemTest86 (free). DL and make bootable CD, ran test but found no problems.

Edited by bosnip67, 09 March 2016 - 07:20 AM.


BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:08:05 PM

Posted 09 March 2016 - 09:24 AM

I don't work with XP all that often, so please bear with any problems that we encounter.

These are the things that I need to help w/BSOD's:

 

Upload Dump Files:
NOTE:  If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder.  Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there.  If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP.  If you find it, zip it up and upload it to a free file hosting service.  Then post the link to it in your topic so that we can download it. 

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp.  Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file):  http://www.carrona.org/setmini.html
More info on dump file options here: http://support.microsoft.com/kb/254649

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the TEST.NFO file.  If you have difficulties with making this work, please post back.  Then zip up the .nfo file and upload/attach the .zip file with your next post.

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter.  Then navigate to Desktop to retrieve the syteminfo.txt file.  If you have difficulties with making this work, please post back.  Then zip up the .txt file and upload/attach the .zip file with your next post.

If the systeminfo report doesn't work, just let us know (I'm unsure if it's a part of XP or not).

 

Also, run these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Start with the Seatools test for the hard drive.

If that doesn't work, then try the Hitachi DFT (it's best with older, IDE drives).


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users