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Is my registry up to par?


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12 replies to this topic

#1 Godlover

Godlover

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  • Local time:09:40 PM

Posted 08 March 2016 - 05:31 PM

I upgraded to windows 10 a couple of months ago.  Basically I have had a good experience until a couple of days ago..

 

I am using Avast Internet security.

 

The other day I had some problem which I believe was related to a power outage.  Then I noticed that my computer was running the Avast free instead of my subscription.  I talked to Avast and they checked things noting that I still have remnants of I-Obit which I had deleted some times ago.  The person asked if I had checked out the registry before upgrading to Win 10.  I had not.

 

One thing that concerns me some is that I used some I-Obit programs for some time until the guys in the Win 7 forum told me that they are not so reliable and can cause problems.  I deleated the programs, but there still is an I-Obit folder in C under Program Files (x86) which has some items.  Nothing comes up in add - remove programs.

 

I believe that I have resolved the problem with Avast Internet Security. 

 

The tech at Avast painted things like as though I had serious issues.  I do not know if Avast has a certain conflict of interests in that they will help with anything that comes from issues per se with Avast, but if the problem is with computer issues, they want to sell tech help at a hefty price.

 

Thank you for your help.

 

http://speccy.piriform.com/results/EqDPSawQ3zVXoTryQsK63IA

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Owner (administrator) on 08-03-2016 at 18:30:22
Running from "C:\Users\Owner\Downloads"
Microsoft Windows 10 Home  (X64)
Model: GC517AA-ABA a6057c Manufacturer: HP-Pavilion
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/08/2016 02:39:37 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DAVID)
Description: Activation of app Microsoft.Windows.Photos_8wekyb3d8bbwe!App failed with error: -2147024865 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (03/05/2016 04:37:45 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (03/05/2016 04:36:32 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (03/01/2016 10:38:04 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DAVID)
Description: Activation of app Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (03/01/2016 10:38:04 PM) (Source: Application Hang) (User: )
Description: The program LockApp.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 15d4

Start Time: 01d17414512c5add

Termination Time: 4294967295

Application Path: C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe

Report Id: c6ce4a79-e01f-11e5-9f41-001a92c2f65c

Faulting package full name: Microsoft.LockApp_10.0.10586.0_neutral__cw5n1h2txyewy

Faulting package-relative application ID: WindowsDefaultLockScreen

Error: (02/26/2016 11:40:35 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Error on creating/using the COM+ Writers publisher interface: BackupShutdown [0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
].

Error: (02/26/2016 11:40:35 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine IMultiInterfaceEventControl::GetSubscriptions.  hr = 0x80010108, The object invoked has disconnected from its clients.
.

Error: (02/26/2016 11:38:17 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {7e47b561-971a-46e6-96b9-696eeaa53b2a}
   Writer Name: MSMQ Writer (MSMQ)
   Writer Instance Name: MSMQ Writer (MSMQ)
   Writer Instance ID: {cb2381b8-189f-4416-9409-485fd8f370ab}

Error: (02/26/2016 11:38:15 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {7e47b561-971a-46e6-96b9-696eeaa53b2a}
   Writer Name: MSMQ Writer (MSMQ)
   Writer Instance Name: MSMQ Writer (MSMQ)
   Writer Instance ID: {cb2381b8-189f-4416-9409-485fd8f370ab}

Error: (02/26/2016 11:38:12 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {7e47b561-971a-46e6-96b9-696eeaa53b2a}
   Writer Name: MSMQ Writer (MSMQ)
   Writer Instance Name: MSMQ Writer (MSMQ)
   Writer Instance ID: {cb2381b8-189f-4416-9409-485fd8f370ab}


System errors:
=============
Error: (03/08/2016 05:03:28 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer DESKTOP-FH4CKAE
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{57C84785-BF4B-404E-BA9D-BAE4E1747FD2}.
The master browser is stopping or an election is being forced.

Error: (03/08/2016 02:39:37 PM) (Source: DCOM) (User: DAVID)
Description: "C:\WINDOWS\system32\backgroundTaskHost.exe" -ServerName:App.AppXwmnqm0nvq2b90pwvr42qmtdjp7cj3w82.mca31App.AppXy9rh3t8m2jfpvhhxp6y2ksgeq77vymbq.mcaUnavailableUnavailable

Error: (03/07/2016 10:13:02 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 10.0.0.71.
The computer with the IP address 10.0.0.73 did not allow the name to be claimed by
this computer.

Error: (03/07/2016 10:07:52 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 10.0.0.71.
The computer with the IP address 10.0.0.73 did not allow the name to be claimed by
this computer.

Error: (03/07/2016 10:02:42 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 10.0.0.71.
The computer with the IP address 10.0.0.73 did not allow the name to be claimed by
this computer.

Error: (03/07/2016 07:08:21 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer DESKTOP-FH4CKAE
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{57C84785-BF4B-404E-BA9D-BAE4E1747FD2}.
The master browser is stopping or an election is being forced.

Error: (03/06/2016 10:34:27 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer DESKTOP-FH4CKAE
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{57C84785-BF4B-404E-BA9D-BAE4E1747FD2}.
The master browser is stopping or an election is being forced.


Microsoft Office Sessions:
=========================
Error: (03/08/2016 02:39:37 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DAVID)
Description: Microsoft.Windows.Photos_8wekyb3d8bbwe!App-2147024865

Error: (03/05/2016 04:37:45 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (03/05/2016 04:36:32 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (03/01/2016 10:38:04 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DAVID)
Description: Microsoft.LockApp_cw5n1h2txyewy!WindowsDefaultLockScreen-2144927142

Error: (03/01/2016 10:38:04 PM) (Source: Application Hang)(User: )
Description: LockApp.exe0.0.0.015d401d17414512c5add4294967295C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exec6ce4a79-e01f-11e5-9f41-001a92c2f65cMicrosoft.LockApp_10.0.10586.0_neutral__cw5n1h2txyewyWindowsDefaultLockScreen

Error: (02/26/2016 11:40:35 PM) (Source: VSS)(User: )
Description: BackupShutdown0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.

Error: (02/26/2016 11:40:35 PM) (Source: VSS)(User: )
Description: IMultiInterfaceEventControl::GetSubscriptions0x80010108, The object invoked has disconnected from its clients.

Error: (02/26/2016 11:38:17 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {7e47b561-971a-46e6-96b9-696eeaa53b2a}
   Writer Name: MSMQ Writer (MSMQ)
   Writer Instance Name: MSMQ Writer (MSMQ)
   Writer Instance ID: {cb2381b8-189f-4416-9409-485fd8f370ab}

Error: (02/26/2016 11:38:15 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {7e47b561-971a-46e6-96b9-696eeaa53b2a}
   Writer Name: MSMQ Writer (MSMQ)
   Writer Instance Name: MSMQ Writer (MSMQ)
   Writer Instance ID: {cb2381b8-189f-4416-9409-485fd8f370ab}

Error: (02/26/2016 11:38:12 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {7e47b561-971a-46e6-96b9-696eeaa53b2a}
   Writer Name: MSMQ Writer (MSMQ)
   Writer Instance Name: MSMQ Writer (MSMQ)
   Writer Instance ID: {cb2381b8-189f-4416-9409-485fd8f370ab}


CodeIntegrity Errors:
===================================
  Date: 2016-03-05 21:50:48.395
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-03-05 04:41:08.639
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-13 05:36:11.691
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-11 03:10:05.284
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-02-10 21:22:13.106
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-01-31 21:04:46.957
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-01-29 03:36:10.544
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-01-25 14:50:35.723
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-01-25 07:58:36.863
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-01-24 16:58:17.388
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (HKLM\...\{30689060-43BD-46E9-8A54-E6CDB18AAB88}) (Version: 20.2.1 - HP Inc.) Hidden
ABBYY FineReader 9.0 Sprint (HKLM-x32\...\{F9000000-0018-0000-0000-074957833700}) (Version: 9.01.513.58212 - ABBYY) Hidden
ABBYY FineReader 9.0 Sprint (HKLM-x32\...\ABBYY FineReader 9.0 Sprint) (Version: 9.01.513.58212 - ABBYY)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.010.20059 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 20.0.0.260 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.306 - Adobe Systems Incorporated)
Adobe SVG Viewer 3.0 (HKLM-x32\...\Adobe SVG Viewer) (Version:  3.0 - )
APC PowerChute Personal Edition (HKLM-x32\...\{5A0C892E-FD1C-4203-941E-0956AED20A6A}) (Version: 2.1.1 - American Power Conversion Corporation)
Apple Application Support (HKLM-x32\...\{EB879750-CCBD-4013-BFD5-0294D4DA5BD0}) (Version: 2.1.7 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Avast Internet Security (HKLM-x32\...\avast) (Version: 11.1.2253 - AVAST Software)
avast! EasyPass (HKLM-x32\...\AI RoboForm) (Version: 7-7-8-128 - AVAST Software)
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.30.1395.0 - Logitech) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.14.7 - Dropbox, Inc.)
Epson CreativeZone (HKLM-x32\...\{E6C82F8F-2031-4825-8CC3-98C5960875C1}) (Version:  - )
Epson Event Manager (HKLM-x32\...\{03B8AA32-F23C-4178-B8E6-09ECD07EAA47}) (Version: 2.40.0001 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.10.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WorkForce 630 Series Printer Uninstall (HKLM\...\EPSON WorkForce 630 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
EpsonNet Setup 3.3 (HKLM-x32\...\{C9D8A041-2963-4B31-8FFC-1500F3DB9293}) (Version: 3.3b - SEIKO EPSON CORPORATION)
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
Evernote v. 5.9 (HKLM-x32\...\{AFFCD322-4AAE-11E5-A01D-0050569584E9}) (Version: 5.9.0.8665 - Evernote Corp.)
GFI BackUp Freeware (HKLM-x32\...\GFI BackUp Freeware) (Version: 4.0 - GFI Software Ltd.)
Hauppauge WinTV 7 (HKLM-x32\...\Hauppauge WinTV 7) (Version: v7.2.30108 (CD 2.5c) - Hauppauge Computer Works)
HP Photo Creations (HKCU\...\HP Photo Creations) (Version: 1.0.0.19522 - HP)
HP Support Solutions Framework (HKLM-x32\...\{F6A11738-3EE4-4573-AEA5-6CD5D491C167}) (Version: 12.0.30.219 - Hewlett-Packard Company)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1912 - Intel Corporation)
iSilo (HKLM-x32\...\{CA396DEC-C59A-43D8-BDDE-170306A1D938}) (Version: 5.10.22 - iSilo)
Java 7 Update 65 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417065FF}) (Version: 7.0.650 - Oracle)
Juno Internet (HKLM-x32\...\{a0296e52-6e9b-11d6-ace4-00105a0cf83f}) (Version: Juno QuickStart - United Online)
Logitech Vid HD (HKLM-x32\...\Logitech Vid) (Version: 7.2 (7259) - Logitech Inc..)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.30 - Logitech Inc.)
Logitech Webcam Software Driver Package (HKLM\...\lvdrivers_12.0) (Version: 12.0.1278 - Logitech Inc.)
LWS VideoEffects (HKLM\...\{138A4072-9E64-46BD-B5F9-DB2BB395391F}) (Version: 13.30.1379.0 - Logitech) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 44.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Music Notation (HKLM-x32\...\MagicScore_is1) (Version:  - )
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.6.9575 - Barnesandnoble.com)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.5.4 - Notepad++ Team)
OpenOffice 4.1.2 (HKLM-x32\...\{E6AD67BB-1C33-4AB3-A387-E0D48137AB70}) (Version: 4.12.9782 - Apache Software Foundation)
Polaris Office Sync (HKCU\...\InstallShield_{EA5C6EE0-5023-4CF8-8576-172A19CAD202}) (Version: 2.007.005 - Polaris Office, Inc.)
Polaris Office Sync (HKLM-x32\...\{EA5C6EE0-5023-4CF8-8576-172A19CAD202}) (Version: 2.007.005 - Polaris Office, Inc.) Hidden
Quicken 2004 (HKLM-x32\...\{54DE0B75-6CD9-44C4-B10A-1F25DA9899D8}) (Version: 13.00.0000 - Intuit) Hidden
Quicken 2004 (HKLM-x32\...\InstallShield_{54DE0B75-6CD9-44C4-B10A-1F25DA9899D8}) (Version: 13.00.0000 - Intuit)
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
RealDownloader (HKLM-x32\...\{2259DBC1-EFFB-42B5-BA35-DFC0AAB2B3FB}) (Version: 17.0.9 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM\...\{21E47F47-C9A7-4454-BA48-388327B0EA00}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer Cloud (HKLM-x32\...\RealPlayer 17.0) (Version: 17.0.9 - RealNetworks)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7512 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
SafeZone Stable 1.48.2066.44 (HKLM-x32\...\SafeZone 1.48.2066.44) (Version: 1.48.2066.44 - Avast Software) Hidden
Samsung USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.55.0 - Samsung Electronics Co., Ltd.)
Serif DrawPlus X5 (HKLM-x32\...\{2C10B17E-2043-4E7F-9021-A5B65CC4D387}) (Version: 12.0.4.027 - Serif (Europe) Ltd)
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.10.9560 - Skype Technologies S.A.)
Skype™ 7.17 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.17.106 - Skype Technologies S.A.)
Smart Switch (HKLM-x32\...\{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.0.15104.7 - Samsung Electronics Co., Ltd.) Hidden
Smart Switch (HKLM-x32\...\InstallShield_{74FA5314-85C8-4E2A-907D-D9ECCCB770A7}) (Version: 4.0.15104.7 - Samsung Electronics Co., Ltd.)
Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1) (Version: 7.80.4.50 - Conexant Systems)
Speccy (HKLM\...\Speccy) (Version: 1.29 - Piriform)
UpdateService (HKLM-x32\...\{E3AE96D6-E196-45B4-AF62-2B41998B9E37}) (Version: 1.0.0 - RealNetworks, Inc.) Hidden
Utility Chest Toolbar (HKLM-x32\...\UtilityChest_49bar Uninstall) (Version:  - Mindspark Interactive Network)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 59%
Total physical RAM: 3574.46 MB
Available physical RAM: 1459.99 MB
Total Virtual: 3830.46 MB
Available Virtual: 835.62 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.22 GB) (Free:336.87 GB) NTFS
3 Drive e: (New Volume) (Fixed) (Total:298.09 GB) (Free:192.05 GB) NTFS

========================= Users: ========================================

User accounts for \\DAVID

Administrator            DefaultAccount           Guest                    
Owner                    

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 



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#2 Niweg

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Posted 09 March 2016 - 10:30 AM

 If you've ever used a registry cleaner, that could be your problem.  They do no good and can cause problems that are difficult to diagnose and extremely difficult to repair.  If you've used one of these, I'd save my data, restore to factory settings, and reinstall my programs.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#3 Wolverine 7

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Posted 09 March 2016 - 03:36 PM

Have to  agree with Neweg,seem to be a lot of errors in Minitoolbox,back up and do a factory reset would be sensible.



#4 Godlover

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Posted 09 March 2016 - 08:25 PM

What are my options with the win 10 set up downloaded.  I upgraded from win 7.



#5 Godlover

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Posted 10 March 2016 - 08:02 AM

I had some issues in win 7 and used the registry cleaner in that.  I have not done anything since upgrading to win 10.



#6 Niweg

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Posted 10 March 2016 - 09:42 AM

 If this happened to me, I'd restore from a full system backup I'd made.  If you don't have one, you could try System Restore if you've enabled that.  If you don't have either, about all I can say is that now you've had a learning experience.  You can download the Windows 10 ISO from here: https://www.microsoft.com/en-us/software-download/windows10 .  

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#7 Wolverine 7

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Posted 12 March 2016 - 08:42 PM

Yes you could try and system restore back to before the problens,if that doesnt work see if your computer has a factory reset function,which will just put it

back as it was when new.

 

If you dont have a factory reset use Niwegs link,download the iso and re - install.Dont be put of by re installing its easy,you just follow the on screen instructions,

best bet these days is to install from usb,you,ll be up and running in 10 minutes.

 

http://www.tenforums.com/tutorials/2376-usb-flash-drive-create-install-windows-10-a.html



#8 Niweg

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Posted 12 March 2016 - 10:57 PM

 Just be sure to get the drivers you need from your computer manufacturer before doing a clean install.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#9 abhitarp

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Posted 13 March 2016 - 01:54 AM

JUST UPGRADE THE UR SYSTEM TO WINDOWS 10 AGAIN

"LOVER"

EVERYTHING WILL BE FINE.

ANY PROBLEM IN UPGRADE TELL ME OR PM ME

THANKS



#10 Godlover

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Posted 18 March 2016 - 11:48 AM

For some reason, I started another post instead of returning here.  I see that there have been some posts since I had been here that could have helped.

I decided to reinstall windows 10.  I now need some instruction to get File Explorer working properly.

I have been using GFI backup, but when I saw the option in windows to do the backup before doing the install, I fhought that that should be the best option.  So I backed up, installed and when I went to restore, it gave me some message about preparing the system of something.  Apparently it overwrit the back up file, because afterward there was nothing in the file.

Fortunately I had been using the other with incremental backups until recently.  So I was able to restore the greatest majority of the files,  (no need to say, I am checking out real backup solutions)

My problems is that the backup has created a duplication of the section of the file tree that was restored and I would like some supervision before trying to fix the problem.

I think that part of the problem, at least, is that I did not know how to specify where to restore to and so it added the section.

Attached Files


Edited by Godlover, 18 March 2016 - 11:49 AM.


#11 Niweg

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Posted 19 March 2016 - 09:42 AM

 It sounds like another clean install is in your future.  Re backup I use Easeus Todo Backup Free which is free for home use.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.


#12 Godlover

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Posted 21 March 2016 - 10:48 AM

Well, I'm back up.  Howerver, there have been some strange happenings to get some programs to install.  Please check to see if things seem to be all right.  I see that there havebeen no errors today.  If you need more, let me know.  Thank you so much.

 

 

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by David (administrator) on 21-03-2016 at 12:26:33
Running from "C:\Users\David\Downloads"
Microsoft Windows 10 Home  (X64)
Model: GC517AA-ABA a6057c Manufacturer: HP-Pavilion
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/20/2016 11:38:15 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.


Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (03/20/2016 08:45:31 AM) (Source: GFIBckFSched) (User: )
Description: Service failed on shutdown: Access violation at address 0043427C in module 'GFIFSC~1.EXE'. Read of address 0000003C

Error: (03/20/2016 08:30:45 AM) (Source: Application Error) (User: )
Description: Faulting application name: qw.exe, version: 13.1.3.3, time stamp: 0x3f7a33f1
Faulting module name: QWMAIN.DLL, version: 13.1.3.3, time stamp: 0x3f7c9404
Exception code: 0xc000041d
Fault offset: 0x00039b9f
Faulting process id: 0x16c8
Faulting application start time: 0xqw.exe0
Faulting application path: qw.exe1
Faulting module path: qw.exe2
Report Id: qw.exe3
Faulting package full name: qw.exe4
Faulting package-relative application ID: qw.exe5

Error: (03/20/2016 08:30:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: qw.exe, version: 13.1.3.3, time stamp: 0x3f7a33f1
Faulting module name: QWMAIN.DLL, version: 13.1.3.3, time stamp: 0x3f7c9404
Exception code: 0xc0000005
Fault offset: 0x00039b9f
Faulting process id: 0x16c8
Faulting application start time: 0xqw.exe0
Faulting application path: qw.exe1
Faulting module path: qw.exe2
Report Id: qw.exe3
Faulting package full name: qw.exe4
Faulting package-relative application ID: qw.exe5

Error: (03/20/2016 08:08:46 AM) (Source: MsiInstaller) (User: DESKTOP-M7CPVCS)
Description: Product: Quicken 2004 -- Error 1719.The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Error: (03/20/2016 01:16:06 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-M7CPVCS)
Description: Activation of app Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2147023174 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (03/20/2016 01:02:14 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-M7CPVCS)
Description: Activation of app Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2147023174 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (03/19/2016 11:29:33 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-M7CPVCS)
Description: Activation of app Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2147023174 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (03/19/2016 10:48:33 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-M7CPVCS)
Description: Activation of app Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (03/19/2016 10:43:33 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-M7CPVCS)
Description: Activation of app Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App failed with error: -2147024770 See the Microsoft-Windows-TWinUI/Operational log for additional information.


System errors:
=============

Microsoft Office Sessions:
=========================
Error: (03/20/2016 11:38:15 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.

Error: (03/20/2016 08:45:31 AM) (Source: GFIBckFSched)(User: )
Description: Service failed on shutdown: Access violation at address 0043427C in module 'GFIFSC~1.EXE'. Read of address 0000003C

Error: (03/20/2016 08:30:45 AM) (Source: Application Error)(User: )
Description: qw.exe13.1.3.33f7a33f1QWMAIN.DLL13.1.3.33f7c9404c000041d00039b9f16c801d1829bdaf84d76C:\Program Files (x86)\Quicken\qw.exeC:\Program Files (x86)\Quicken\QWMAIN.DLL9e8fe260-4297-40a2-96bb-c9cd087c3654

Error: (03/20/2016 08:30:32 AM) (Source: Application Error)(User: )
Description: qw.exe13.1.3.33f7a33f1QWMAIN.DLL13.1.3.33f7c9404c000000500039b9f16c801d1829bdaf84d76C:\Program Files (x86)\Quicken\qw.exeC:\Program Files (x86)\Quicken\QWMAIN.DLL4b230edc-0cf2-48c1-81ce-5d81e450275d

Error: (03/20/2016 08:08:46 AM) (Source: MsiInstaller)(User: DESKTOP-M7CPVCS)
Description: Product: Quicken 2004 -- Error 1719.The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (03/20/2016 01:16:06 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-M7CPVCS)
Description: Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1-2147023174

Error: (03/20/2016 01:02:14 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-M7CPVCS)
Description: Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1-2147023174

Error: (03/19/2016 11:29:33 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-M7CPVCS)
Description: Microsoft.Messaging_8wekyb3d8bbwe!ppleae38af2e007f4358a809ac99a64a67c1-2147023174

Error: (03/19/2016 10:48:33 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-M7CPVCS)
Description: Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App-2147024770

Error: (03/19/2016 10:43:33 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-M7CPVCS)
Description: Microsoft.WindowsPhone_8wekyb3d8bbwe!CompanionApp.App-2147024770


CodeIntegrity Errors:
===================================
  Date: 2016-03-20 20:56:17.828
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-03-20 01:08:19.062
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-03-19 22:43:05.673
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-03-19 22:37:02.334
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-03-19 15:11:35.282
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.

  Date: 2016-03-19 18:43:01.920
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\efswrt.dll because the set of per-page image hashes could not be found on the system.


========================= Devices: ================================

Name: Unknown USB Device (Device Descriptor Request Failed)
Description: Unknown USB Device (Device Descriptor Request Failed)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service:
Device ID: USB\VID_0000&PID_0002\6&5729ACF&0&4
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.


**** End of log ****
 


Edited by Godlover, 21 March 2016 - 10:49 AM.


#13 Wolverine 7

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Posted 22 March 2016 - 02:32 PM

Seem to be quire a few errors in Minitoolbox,im still not that good at reading it,probably things like permisions and application conflicts,hopefully someone with more

knowledge of it will answer.






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