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Laptop shortage??


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#1 Kamanchu

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Posted 08 March 2016 - 01:18 PM

Hello,

 

So recently my laptop has been acting up. I feel like it constantly refreshes itself.

 

So pretty much when I type, the cursor will disappear and I cannot type for 3-4 seconds and then it lets me type again. This happens quite often.

 

Also, when I right click, the menu only stays up for about a few seconds and then closes.

 

I have an AMDA8-4500 processor and its a samsung.

 



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#2 usasma

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Posted 09 March 2016 - 07:54 AM

How old is the laptop?

Did it come with W10, or did you update to W10?

 

If you've updated, please see this:

 

Otherwise this tends to look similar to many other problems that we've seen with W10 being installed on well-used systems.

There's a couple of things to try:
1)  Run the following command in a Powershell window that's run as an Administrator in order to re-register the Windows Store apps:

[S]Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}[/S]

From this article:  http://www.thewindowsclub.com/re-register-windows-store-apps
Be sure that Edge is closed (in Task Manager).  Cortana will spit an error as it's still running - don't worry about that for now.
It seems that using this command now will break apps - please don't try it.

2)  Uninstall your antivirus, then use the removal tool for it (there's a list of most of them here:  http://www.carrona.org/avuninst.html ), then install a freshly downloaded, W10 compatible version.  Some A/V have difficulties with the upgrade, so removing them and then reinstalling them will help how they run.

3)  Download fresh copies of the latest, W10 compatible audio and video drivers for your system.  Then uninstall the current versions from your system.  Then install the freshly downloaded versions.

4)  Get ALL available Windows Updates

5)  Get ALL available, W10 compatible drivers/programs from the manufacturer's website.  If some aren't compatible w/W10, check here about uninstalling them.

6)  Get ALL available, W10 compatible drivers/programs for any add-on hardware and any software that you installed previously.  If they aren't compatible, please uninstall them.

If this doesn't fix things, then post back so we can discuss the following options:
- continuing to attempt to fix this copy of the OS
- Reset of the OS (considering both the "Keep My Files" and the "Remove Everything" options)
- revert to the previous OS (both at less than 30 days, and at more than 30 days since initial update)
- revert to the previous OS with another attempt at installing W10 (I don't recommend this)
- clean install of the previous OS
- clean install of the previous OS, then update to W10 (only needed if a clean install of W10 fails)
- W10 clean install

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#3 Niweg

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Posted 09 March 2016 - 10:21 AM

 Two questions.  How much RAM do you have?  Is your touchpad enabled?  You could be paging due to insufficient RAM, and your hand could be inadvertently touching the touchpad, causing unexpected things to happen.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.





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