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Popups And Slow Computer


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#1 theangrypancake

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Posted 01 August 2006 - 10:20 AM

i think i have a virus. there are lots of popups and it keeps freezing. i am not that great with computers all the time, so could you tell me how to report a hijack log to you so you can see what the problem is. thanks

Edited by theangrypancake, 01 August 2006 - 10:25 AM.


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#2 theangrypancake

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Posted 01 August 2006 - 11:19 AM

please help me!

#3 quietman7

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Posted 01 August 2006 - 12:34 PM

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". When you have done that, post a log in the HijackThis Logs and Analysis Forum, not here, for assistance by the HJT Team Experts.

Start a new topic, give it a relevant title and post the log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

It may take a while to get a response because the HJT Team members are very busy. Please be patient as they are volunteers who will help you out as soon as possible. Once you have made your post, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files on your own, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modification you make may complicate the malware removal process and could lead to your system being damaged further.
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