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BSOD Win7 stop 0x000000F4


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#1 DiJePrisa

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Posted 06 March 2016 - 11:37 AM

Hi,
I have problem with bsod..
I cant run malwarebytes (after i run it ...read some artice how run...i need to change some file name...i dont remember..)it shows me blue screen...

Can someone tell me where is the problem ?
Thanks!!

Picturs..

http://m.bug.hr/_cache/e3d3668b7f4800e83b36755394146fc9.jpg

http://m.bug.hr/_cache/061d1ff3bae419d9e9420cff8907053b.jpg

http://m.bug.hr/_cache/b645217eb8bfa76b81f9c8f9adeace03.jpg

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#2 usasma

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Posted 07 March 2016 - 06:12 AM

If infected, I'd suggest posting over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/



 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 DiJePrisa

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Posted 12 March 2016 - 10:56 AM

Hi,

thanks for answer :)

I shared zip file on mail bleep@bleepingcomputer.com

 

screenshot of bsview http://prntscr.com/aeanz4

 

 bsod inspector...- pastbin

 

http://pastebin.com/NZSKESWe

http://pastebin.com/g6JWPie9

http://pastebin.com/14t7V9zB

 

http://pastebin.com/T4021tTn

http://pastebin.com/7tsqHe2p

http://pastebin.com/Yeba0yyT

http://pastebin.com/EZYVAfgs

http://pastebin.com/q243YFWe

http://pastebin.com/NsrHmD7K

http://pastebin.com/yhMnPEwm

 

after I install antivirus and run it shows me bluescreen ...

before i have 2 antivirus 1 of them was chinese product .. now i deinstall it

after i run internet explorer it shows me hao123 ( virus ?! )



#4 DiJePrisa

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Posted 12 March 2016 - 01:16 PM

now i upload file on madiafire

 

http://www.mediafire.com/download/g7a25a524djc4c7/TOSHIBA_PC_12.3.2016._16_05_10.zip

 

edit:

 

 

 

bsod again http://prntscr.com/aehxpt and chkdsk: http://i.imgur.com/iY7zW9h.jpg  , http://prntscr.com/aehu25

 

 

BSOD 1

http://prntscr.com/aehula

http://prntscr.com/aehux4

http://prntscr.com/aehvfn

 

BSOD 2

http://prntscr.com/aehvr7

http://prntscr.com/aehw26

 

BSOD 3

http://prntscr.com/aehwcx

http://prntscr.com/aehwjf

 

BSOD 4 

http://prntscr.com/aehwtj

http://prntscr.com/aehx0g

 

 

i have  also unknown device on Microsoft ACPI-Compliant System http://prntscr.com/aeieq2

 

AwdClenaer

after i download awdcleaner if i press clean --->bluescreen shows

http://prntscr.com/aeip78

http://prntscr.com/aeiphj

http://prntscr.com/aeiprv

http://prntscr.com/aeipz5

http://prntscr.com/aeiqe8

 

 

also have some chinese folder ( virus ) 

http://prntscr.com/aeixg0

http://prntscr.com/aeiy0b


Edited by DiJePrisa, 12 March 2016 - 07:20 PM.


#5 usasma

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Posted 13 March 2016 - 03:46 PM

I cannot download all of those individual files.

If you want me to look at all of them, please put them together into one ZIP archive so that I can download it easily.

Also, there's only 1 recent memory dump in the BSOD Inspector report,

Please:

 

Upload Dump Files:
NOTE:  If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder.  Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there.  If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP.  If you find it, zip it up and upload it to a free file hosting service.  Then post the link to it in your topic so that we can download it. 

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp.  Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file):  http://www.carrona.org/setmini.html
More info on dump file options here: http://support.microsoft.com/kb/254649

 

Only 285 Windows Update hotfixes installed.  Most systems with SP1 have 300 to 400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
 

I'm uncertain if the OS is pirated or not.  If it is pirated, it's (IMO) likely that the pirating is what caused the BSOD's.
I will continue to provide support here until the problem is fixed, or until I become convinced that the OS is pirated.
 

If infected, I'd suggest posting over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/
Please read the pinned topics at the top of the forum for instructions on how to post there.

Beyond that , the lone memory dump blames a Windows file.  It's not likely that a Windows file is to blame, but the lack of Windows Updates may be one cause.  Another cause is the hacking that may have been done.

As such, I'd suggest:

- that you run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

- that you run these free  hardware diagnostics:  http://www.carrona.org/hwdiag.html

 

Analysis:
The following is for informational purposes only.
**************************Sat Mar 12 10:51:13.384 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031216-32229-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.19110.amd64fre.win7sp1_gdr.151230-0600
System Uptime: 0 days 0:41:37.820
Probably caused by : VSSVC.exe
BugCheck F4, {3, fffffa80056f1270, fffffa80056f1550, fffff80002fdb750}
BugCheck Info: CRITICAL_OBJECT_TERMINATION (f4)
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa80056f1270, Terminating object
Arg3: fffffa80056f1550, Process image file name
Arg4: fffff80002fdb750, Explanatory message (ascii)
PROCESS_NAME:  VSSVC.exe
BUGCHECK_STR:  0xF4
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_VSSVC.exe
  BIOS Version                  1.20
  BIOS Release Date             04/27/2010
  Manufacturer                  TOSHIBA
  Product Name                  Satellite L650D
  Baseboard Product             Portable PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
**************************Sat Mar 12 10:51:13.384 2016 (UTC - 4:00)**************************
TVALZ_O.SYS                 Thu Nov  8 22:08:41 2007 (4733CF39)
atikmdag.sys                Mon Aug 17 23:05:47 2009 (4A8A1A8B)
CHDRT64.sys                 Mon Jan 18 15:52:28 2010 (4B54CA0C)
CHDMI64.sys                 Fri Mar  5 13:58:22 2010 (4B91544E)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
L1C62x64.sys                Wed Apr 20 05:24:30 2011 (4DAEA64E)
bcmwl664.sys                Fri Jul  1 09:53:54 2011 (4E0DD172)
kprocesshacker.sys          Fri Dec 14 13:17:05 2012 (50CB6D21)
SynTP.sys                   Wed Jul 23 21:06:55 2014 (53D05C2F)

http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=CHDMI64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=L1C62x64.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl664.sys
http://www.carrona.org/drivers/driver.php?id=kprocesshacker.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 DiJePrisa

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Posted 15 March 2016 - 11:07 AM

http://www.mediafire.com/download/7z7miblfy4pzdp2/MEMORY.zip
i ziped it idk will it work
 
about windows...
idk is it pirate or not... of course when i bought laptop,windows was home preminum licensed
but after i need to change memory card or hard dics idk so...i gave laptop to it center and when i get back windows ultimate was installed...
 
in the corner it writes:
windows 7
version 7601
windows not genuine
 
taskbar like in windows xp:
http://i.imgur.com/iLMeOuv.png
 
after update just 24gb free
 http://i.imgur.com/0bAmLmp.png
 
http://i.imgur.com/XOapiDg.jpg
 
 
my next post on friday ..i will do steps which u suggest me now i dont have time 
 
thanks
 
 

edit:

In device menager -microsoft teredo tunneling adaprer cant run cod 10 ...(i  solved taht problem)
And also other devices -unknown devices -programs for this device not instaled cod 28

http://prntscr.com/aepkwm

http://prntscr.com/aepzvx not aviable


Now i am working on windows updates ...but mabey some advice so solve disc storage

Before 2 days i solve problem with virus i download rkill.exe

Edited by DiJePrisa, 15 March 2016 - 05:12 PM.


#7 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 15 March 2016 - 05:13 PM

Do you have a product key sticker for Windows Home Premium on the case?

If so, that is likely legitimate.

The Windows Ultimate is likely pirated.

To get legitimate, you would have to reinstall Windows 7 Home Premium

 

But, this memory dump shows an I/O error.  One possible cause of an I/O error is a dying hard drive:

1)  Backup your data immediately.  You don't know if the hard drive is going to die or not.  If it does, data recovery will be very expensive (and may not recover everything).

2)  Run this free hard drive diagnostic:  http://www.carrona.org/hddiag.html

 

In the event that the hard drive is dying, when you replace it you can reinstall Windows 7 Home Premium and become legitimate again.

 

Analysis:
The following is for informational purposes only.
**************************Sun Mar 13 12:32:45.373 2016 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\MEMORY.DMP]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.19110.amd64fre.win7sp1_gdr.151230-0600
System Uptime: 0 days 0:10:15.950
Probably caused by : ntkrnlmp.exe ( nt!PspCatchCriticalBreak+92 )
BugCheck F4, {3, fffffa800526d660, fffffa800526d940, fffff80002fd5750}
BugCheck Info: CRITICAL_OBJECT_TERMINATION (f4)
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800526d660, Terminating object
Arg3: fffffa800526d940, Process image file name
Arg4: fffff80002fd5750, Explanatory message (ascii)
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_csrss.exe_BUGCHECK_CRITICAL_PROCESS_IOERR_nt!PspCatchCriticalBreak+92
  BIOS Version                  1.20
  BIOS Release Date             04/27/2010
  Manufacturer                  TOSHIBA
  Product Name                  Satellite L650D
  Baseboard Product             Portable PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
**************************Sun Mar 13 12:32:45.373 2016 (UTC - 4:00)**************************
TVALZ_O.SYS                 Thu Nov  8 22:08:41 2007 (4733CF39)
atikmdag.sys                Mon Aug 17 23:05:47 2009 (4A8A1A8B)
CHDRT64.sys                 Mon Jan 18 15:52:28 2010 (4B54CA0C)
CHDMI64.sys                 Fri Mar  5 13:58:22 2010 (4B91544E)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
L1C62x64.sys                Wed Apr 20 05:24:30 2011 (4DAEA64E)
bcmwl664.sys                Fri Jul  1 09:53:54 2011 (4E0DD172)
SynTP.sys                   Wed Jul 23 21:06:55 2014 (53D05C2F)
http://www.carrona.org/drivers/driver.php?id=TVALZ_O.SYS
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=CHDRT64.sys
http://www.carrona.org/drivers/driver.php?id=CHDMI64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=L1C62x64.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl664.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
 


Edited by usasma, 15 March 2016 - 05:14 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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