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Constant BSOD ERROR - CRITICAL_PROCESS_DIED


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#1 DJMAR92

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Posted 06 March 2016 - 04:17 AM

I keep getting a bsod error that says "critical_process_died". I don't know too much about bsod errors so I'm not really sure on how to fix this. I've ran the sfc.exe/scannow command and it said it found corrupted files, but couldn't fix them. I then ran the dism...restore health command and that didn't work at all either. If anyone can help me with this I'd really appreciate it, thanks. I've included my dump files here as well. I tried to do a system restore to see if that would work, but every time I tried to restore it would cause this bsod error before it could finish.

Is there any other steps I can take, to help resolve this issue? It's very frustrating having my computer crash at random times throughout the day...

Will someone please help me with these constant bsod crashes..... I can't do a system restore, boot into safe mode or into advanced startup because they also cause my critical process died bsod error... this is EXTREMELY frustrating and I have no clue on what I can do from here to fix this huge problem.........
 


 

 
 
 
 
 
 
 
 
 
 
Below I've attached my minidump logs:
 
 

 
 
 
Computer Type Laptop 
System Manufacturer/Model Number LENOVO / 20378 
OS windows 10 home 64 bit 
CPU Intel Core i7 @ 2.40GHz 
Motherboard Model: LENOVO lenovo Y50-70 (U3E1) / Version: 31900058WIN 
Memory 8.00GB Dual-Channel DDR3 @ 799MHz 
Graphics Card Intel® HD Graphics 4600 / NVIDIA GeForce GTX 860M 
Sound Card Realtek High Definition Audio / NVIDIA Virtual Audio Device 
Monitor(s) Displays Generic PnP Monitor 
Screen Resolution 1920 x 1080 (32 bit) (60Hz) 
Mouse logitech usb mouse 
Cooling fans 
Hard Drives WDC WD10S21X-24R1BT0-SSHD-1TB storage 
Browser google chrome 
Antivirus Avast free edition 

Attached Files



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#2 gaberilde

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Posted 06 March 2016 - 04:35 AM

il tell you that this error means a system application got terminated somehow. you can replicate the error by killing  a system process in task manager

most likely a bad program or driver it could be the corrupted system files causing it


The Friget spinner is spreading like the WanaCry ransomware!


#3 DJMAR92

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Posted 06 March 2016 - 04:37 AM

Is there anyway that I can pinpoint what is causing this problem? 



#4 gaberilde

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Posted 06 March 2016 - 04:40 AM

im trying to open your minidumps but cant... dont know why but they might tell you if i can get then opened


The Friget spinner is spreading like the WanaCry ransomware!


#5 DJMAR92

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Posted 06 March 2016 - 04:42 AM

Let me know if you need me to re upload my dump files or something



#6 gaberilde

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Posted 06 March 2016 - 04:44 AM

i dont think its that ?

getting this

Ue3Ye.jpg


The Friget spinner is spreading like the WanaCry ransomware!


#7 DJMAR92

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Posted 06 March 2016 - 04:46 AM

I got the same message when I tried to open it.  I used dm_log_collector to collect the minidump logs.  Is there another way to do this?



#8 gaberilde

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Posted 06 March 2016 - 04:51 AM

try following these steps to enable true dumps

open control pannel then system 

7wSE8.jpg

 

CLICK advanced system settings

THEN start up and recovery

then change it to complete memory dump and make sure it is enabled

SKun9.jpg

then wait for your computer to blue screen and collect the data from the file on this screen below the options.


Edited by gaberilde, 06 March 2016 - 04:55 AM.

The Friget spinner is spreading like the WanaCry ransomware!


#9 DJMAR92

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Posted 06 March 2016 - 05:06 AM

As I was restarting to save the changes I made in startup and recovery another bsod error occured does that mean I need to follow these steps again because it didn't save?

Sorry for being such a newbie at this.. but I'm not entirely sure where to get the logs after the bsod occurs


Edited by DJMAR92, 06 March 2016 - 05:40 AM.


#10 gaberilde

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Posted 06 March 2016 - 05:49 AM

to be honst i dont even know if i am opening them correctly... i have no idea how to open one but it usually opens crash dumps so i dont know why...

i dont even think my pc is working that well to even opening things... dont know though unless im doing it wrong?

maybe you should save your event viewer first open it then click windows logs then system and on the right click save all events as then attach it as it can be usefull plus i should be able to open one.


The Friget spinner is spreading like the WanaCry ransomware!


#11 DJMAR92

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Posted 06 March 2016 - 05:59 AM

event viewer? wait nvm lol found it.  I tried to attach the .evtx file but it's sayng I'm not permitted to upload this kind of file.  Would it work if I put it inside a zip file then upload it?


Edited by DJMAR92, 06 March 2016 - 06:03 AM.


#12 gaberilde

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Posted 06 March 2016 - 06:11 AM

maybe try it


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#13 DJMAR92

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Posted 06 March 2016 - 06:22 AM

it worked :)

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#14 DJMAR92

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Posted 06 March 2016 - 07:29 AM

It was suggested to me to run memtest overnight, so I'm gonna do that and see if that helps. thanks for your help :)



#15 gaberilde

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Posted 06 March 2016 - 07:42 AM

 

 

It was suggested to me to run memtest overnight, so I'm gonna do that and see if that helps. thanks for your help :)

hope u dont have memory issues


The Friget spinner is spreading like the WanaCry ransomware!





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