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MSI R9 380 4GB: Max power consumption is very low?!


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#1 Bogdanov89

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Posted 05 March 2016 - 06:55 PM

I am using MSI R9 380 4GB and i am having some severe FPS issues in GPU-intensive games like ARK: Survival Evolved.

My PSU is 750W Seasonic SS-750AM2 and two separate 6pin cables are leading from the PSU to the GPU.

At first i thought it was normal since that game is demanding, but then i saw that people with weaker GPUs (and overall PCs) are getting much better frames on higher graphic qualities.

 

So i did the toughest Furmark 1.17 stress testing (stress test over an hour on maximum settings at 1080p).

That most difficult test got my FPS down to 25, my GPU temperature to 72 celsius and my GPU's maximum (highest peak) power consumption to barely 140 watts.

At the same time i kept GPU-Z and HWMonitor active as well, and they recorded the same 138-140 watts maximum  power consumption.

As far as i could see my GPU was under maximum load, the FPS in Furmark was at barely 25 and GPU load was stated to be at 100%.

 

In 3DMark Firestrike under the standard (1920*1080) test my score was 7515 (graphic score 8554, physics score 12295, combined score 3017).

In Unigine Valley (1920*1080 and highest settings) my score is 923 (min FPS 22, max fps 65).

In both 3DMark and Unigine tests the GPU-Z reported my GPU's maximum power consumption at 120 watts (VDDC Power highest reading).

 

In my most GPU intensive game Ark Survival in the Radeon Universal Overdrive it says my GPU is 100% active, the GPU clock is 980MHz and my Memory clock is 1425MHz.

It also states my temperature is at 65 celsius and my cooler is at 30%.

GPU-Z claims my GPU is consuming barely over 102 watts while having 15 FPS in ARK.

 

Various websites, articles and youtube videos show the same GPU model as mine go up as high as 200+ watts under maximum load (both in games and stress tests/benchmarks).

The MSI official website shows my model of GPU to go up to 190 watts without any specific overclocking.

I am just a tech amateur, but something seems very wrong when my GPU is under-performing and is seemingly using a small amount of power compared to other GPUs of the same model.

 

I took a look at the inside of my PC, the GPU seems properly inserted into the MBoard and the two separate 6pin cables from the PSU (750W Seasonic SS-750AM2) are firmly plugged into my GPU's two power jacks.

The GPU and the whole PC is clear of dust so that is not an issue, and software-wise i am using the latest AMD drivers and all Windows 7 updates and my startup programs are at a bare minimum (anti-virus paused during the tests).

 

PC specs:

Intel Core i7 4790K

ASUS MAXIMUS VII HERO

16GB DDR3 2400MHz Kingston HyperX

MSI Radeon R9 380 4GB

SATA3 7200 1TB WD Black

750W Seasonic SS-750AM2

Windows 7 64bit Service Pack 1

 

I got no clue what is going on... looks like my GPU is unable (or refusing) to draw more power from the PSU?

Can anyone please help me?



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#2 the_patriot11

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Posted 05 March 2016 - 09:07 PM

Im running the sapphire nitro version of that card, and initially had some driver issues with it, once i got them figured out the problems went away. Do you have the latest drivers installed or did you just install the ones that came with the card?


picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.


#3 Bogdanov89

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Posted 05 March 2016 - 09:41 PM

Im running the sapphire nitro version of that card, and initially had some driver issues with it, once i got them figured out the problems went away. Do you have the latest drivers installed or did you just install the ones that came with the card?

Thank you for replying :)

 

I have the latest stable AMD drivers for my GPU.

I have bought this GPU about 6 months ago and i have always updated to the newest stable AMD drivers.

 

Here is an imgur link to a big screenshot with additional info about my PC:

http://i.imgur.com/zYm6kkr.png



#4 the_patriot11

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Posted 05 March 2016 - 10:36 PM

I think I actually solved mine by installing the beta drivers, lol. You can try that, you can try rolling back to earlier drivers, and see if that does the trick. And do you have any background programs and/or active anti-virus/firewall programs running?

 

In any case, it looks like your GPU is running at 100% efficiency, so my guess is either the video card isnt up to the task, or the problem lies elsewhere, like something hogging your CPU usage.


Edited by the_patriot11, 05 March 2016 - 10:39 PM.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.





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