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i7-950 Win 7 BSOD random Friday


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#1 Goldenvoice

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Posted 04 March 2016 - 04:48 PM

1st time I've seen a BSOD - happened while surfing Craigslist and one YouTube window...

I'm almost OCD about running CCleaner, and believe I had run it not too long before the BSOD.

Once I restarted computer, CCleaner popped up a red warning window telling be I really needed to clean things out - never seen that in ? 12-15 years with CC.

 

I am currently on the i7 that Blue screened an hour ago.

 

Windows 7 Ultimate x64

 

OS was pre-installed by previous owner; custom gaming build - no COA accompanies it.

 

System aprox 5 years old  -  I have not re-installed, but rather had help here on BC to clean up the registry about one year ago.  

 

i7-950  3.06GHz 8M Cashe  Socket LGA1366

Evo 212 with 140mm Noctua - current CPU temp 25-30C

 

Memory (RAM) - (3) 4GB sticks: 12GB total
Corsair cmp12gx3m3a1600c9 Dominator  ***installed one year ago - should be running triple-channel

 

EVGA 131-GT-E767-TR  X58 RTL

 

NVIDEA GeForce GTS 450

(IIRC a year ago, if I update the drivers to the latest, I have issues...)

 

EVGA 750 G2  ***installed one month ago

 

WD1002FAEX-0023A0 ATA Hard drive

Asus Xonar Essence STX Audio

Re-fanned Thermaltake case

Attached Files



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#2 Goldenvoice

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Posted 05 March 2016 - 03:13 AM

Seatools HD test: Passed.

 

Windows update does list some Nvidia driver patches in Optional updates...



#3 usasma

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Posted 05 March 2016 - 05:47 PM

Which of the Seatools tests did you pass?  Was it the long/extended test (that's the definitive one)?

 

Running cleaners too often can cause problems.  Haven't seen any recent problems, but I did damage older versions of Windows by running the old RegClean too often.

 

The Sysnative BSOD Collection App upload is only a copy of the executable - not of the reports:

 

Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.

If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 Goldenvoice

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Posted 06 March 2016 - 12:23 AM

Yes, I ran the long test (2-3 hours) - Simply said 'Passed'.

 

I think here's what you're after - I note EvtxSysDump shows event [818] a restart.  EvtxAppDump [205] shows inconsistent shutdown, if that helps timewise.

I'm still on the affected i7, with no further issues...

 

Also, Google search with info off the BSOD makes me suspicious of the WiseCare365 program - is it a bad apple?

 

*I plan to run MemTest in the AM Sunday,

 

Attached photo of my BSOD.

 

***Also, I've run driver verifier for well over 24 hours without incident - can I turn it off now?  It seems to be making IE open slowly, etc.

Attached Files


Edited by Goldenvoice, 06 March 2016 - 03:25 AM.


#5 Goldenvoice

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Posted 06 March 2016 - 03:24 AM

Here's the optional update listed in Windows Update - I have not installed, as I don't know if my issue would be addressed by this.

 

nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Graphics Adapter WDDM2.0, Other hardware - NVIDIA GeForce GTS 450

Download size: 294.2 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

nVidia Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Graphics Adapter WDDM2.0, Other hardware software update released in November, 2015

More information:
http://sysdev.microsoft.com/support/default.aspx

Help and Support:
http://support.microsoft.com/select/?target=hub



#6 usasma

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Posted 06 March 2016 - 05:43 PM

No memory dumps in the uploaded reports.

No memory dumps listed in the KernelDumpList.txt report

 

 

If you've run Driver Verifier for over 36 hours, it's OK to turn it off.
I don't expect that it'll generate anything if you leave it running longer (and it does slow the system down).

 

Install the optional update.  It won't hurt, and it's possible that it could fix the errors.

 

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.

These drivers are not installed, please install them:

 

Marvell 91xx Config ATA Device    IDE\PROCESSORMARVELL_91XX_CONFIG_____________________1.01____\6&204AF8DC&0&7.0.0    The drivers for this device are not installed.

 

2 of the BSOD's in the WER section of the MSINFO32 report blame AutoRestartG15 ( http://jfsoftware.com/product/83 )

Please uninstall it and see if that helps.

 

Also, please stop MalwareBytes form loading with Windows.  I've seen some issues with it reacting with antivirus programs.

Once the BSOD's have stopped, feel free to enable it again.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 Goldenvoice

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Posted 06 March 2016 - 11:56 PM

OK, Driver verifier off.

 

Memtest ran 4 rounds = no issues

 

No important updates left un-installed from MS

 

I did manage to get the SATA controller drivers from the EVGA website and get those installed (Marvell 91xx Config)

(couldn't for the life of me figure that one out a year ago).

 

I've un-checked Malwarebytes and AutoRestartG15 in the startup menu.

 

Notes from a year ago about the nVidea driver situation:

"4-2-2015   To possibly cure Dell 2408 not waking from sleep

Rolled back drivers to driver dated 7-2-2014 version 9.18.13.4052

---------
Previously installed driver: GeForce Game Ready Driver 347.52  installed 2-10-2015

GeForce Experience installed by default verson 2.2.2  2-20-2015"

 

I've only in the last month un-mothballed this computer - use it on and off throughout most days.

Twice in the last week, the Dell 2408 has refused  to wake with the i7 from sleep, but that seems to be an issue unto itself.

(I did a study of the sleep levels in 7 - monitor was designed when Vista was the MS OS - anyway, nuff said)

I have found a quick click of the 'menu' button on the monitor front wakes it up...

 

Things are bumping along fine for now :)

 

***11:20pm  Wise Care just popped up with an update: "Fixed the memory leak issue in some cases"

I wonder if that was the BSOD issue in a nutshell...


Edited by Goldenvoice, 07 March 2016 - 02:21 AM.


#8 Goldenvoice

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Posted 07 March 2016 - 01:13 PM

I've un-installed Wise Care - plan to run without, at least for now.

thanks for the help!



#9 usasma

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Posted 08 March 2016 - 07:11 AM

Now we wait and see what happens......

After a week we guess that it's been fixed

After 2 weeks we're pretty sure that it's been fixed

Good luck!


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 Goldenvoice

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Posted 08 March 2016 - 05:09 PM

3-7-2016 i7 had another blue screen, the instant I flipped on our Dell 1320c laser printer...'bout 2pm

 

Well after recovery, I updated the nVidia drivers from thier website. i7-950 is waking from sleep just fine.

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Edited by Goldenvoice, 08 March 2016 - 05:22 PM.


#11 Goldenvoice

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Posted 08 March 2016 - 05:20 PM

Today, Tuesday March 8th, again BSOD  -  10:04am.  I have noticed today there seems to be a an even rhythmed little zic-zic-zic writing to the HD, even while sitting idle - hadn't noticed that before  -  probably of little to no consequence.

 

Also ran the System File Checker, in case that turned up anything of interest.

 

Thanks for the continued assistance.

Attached Files



#12 usasma

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Posted 09 March 2016 - 08:34 AM

3 different memory dumps (0xA; 0x1A, 0x7E)

This is the start (IMO) of a pattern (actually a lack of a pattern) - this usually indicates a hardware problem (but may be compatibility or low-level driver problems).

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

As you've mentioned noises coming from the hard drive, please start with the hard drive diagnostics on that page.

 

I can't read the CBS logs.  If you'd like it read, please post over in the Windows 10 Support forums with a title that includes the words "CBS Log file" (without the quotes)

That should alert one of the Windows Update/SFC experts.

 

Interestingly, the uploads each had one memory dump (different one's)

If you're using some sort of disk cleaning software (such as CCleaner), please stop while we're troubleshooting.

 

Please note that MalwareBytes and Avast are still present in the memory dumps.

Please uninstall MalwareBytes and leave it uninstalled until we're finished troubleshooting.

 

 


Analysis:
The following is for informational purposes only.
**************************Tue Mar  8 13:04:25.409 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030816-22042-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.19135.amd64fre.win7sp1_gdr.160121-1718
System Uptime: 0 days 17:44:52.409
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36120 )
BugCheck 1A, {888a, fffff8a000406fd0, fffff6ffffffe801, fffffa8000003000}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 000000000000888a, Internal memory management structures (likely the PTE or PFN) are corrupt.
Arg2: fffff8a000406fd0
Arg3: fffff6ffffffe801
Arg4: fffffa8000003000
BUGCHECK_STR:  0x1a_888a
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1a_888a_nt!_??_::FNODOBFM::_string_+36120
CPUID:        "Intel® Core™ i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3051
  BIOS Version                  6.00 PG
  BIOS Release Date             06/30/2010
  Manufacturer                  OEM
  Baseboard Manufacturer         EVGA
  Product Name                  OEM
  Baseboard Product             131-GT-E767
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar  7 17:00:57.031 2016 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\030716-19297-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.19135.amd64fre.win7sp1_gdr.160121-1718
System Uptime: 0 days 14:35:28.030
Probably caused by : ntkrnlmp.exe ( nt!CmpDoCompareKeyName+2c )
BugCheck 1000007E, {ffffffffc0000005, fffff8000356001c, fffff8800337db48, fffff8800337d3a0}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8000356001c, The address that the exception occurred at
Arg3: fffff8800337db48, Exception Record Address
Arg4: fffff8800337d3a0, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0x7E_nt!CmpDoCompareKeyName+2c
CPUID:        "Intel® Core™ i7 CPU         950  @ 3.07GHz"
MaxSpeed:     3070
CurrentSpeed: 3051
  BIOS Version                  6.00 PG
  BIOS Release Date             06/30/2010
  Manufacturer                  OEM
  Baseboard Manufacturer         EVGA
  Product Name                  OEM
  Baseboard Product             131-GT-E767
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only.
**************************Tue Mar  8 13:04:25.409 2016 (UTC - 5:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)
LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
cmudaxp.sys                 Wed Sep 15 23:41:13 2010 (4C9191D9)
Rt64win7.sys                Fri Jun 10 02:33:15 2011 (4DF1BAAB)
nusb3hub.sys                Fri Jun 10 04:00:35 2011 (4DF1CF23)
nusb3xhc.sys                Fri Jun 10 04:00:38 2011 (4DF1CF26)
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
mbam.sys                    Tue Aug 11 13:35:19 2015 (55CA3257)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
nvvad64v.sys                Thu Dec 17 07:47:18 2015 (5672AED6)
mbae64.sys                  Wed Jan 27 11:54:02 2016 (56A8F62A)
aswMonFlt.sys               Tue Feb  2 09:56:21 2016 (56B0C395)
aswRdr2.sys                 Tue Feb  2 09:57:35 2016 (56B0C3DF)
aswRvrt.sys                 Tue Feb  2 09:58:04 2016 (56B0C3FC)
aswSnx.sys                  Tue Feb  2 09:58:11 2016 (56B0C403)
aswHwid.sys                 Tue Feb  2 09:59:03 2016 (56B0C437)
aswStm.sys                  Tue Feb  2 10:26:19 2016 (56B0CA9B)
aswVmm.sys                  Tue Feb  9 15:14:20 2016 (56BA489C)
aswSP.sys                   Thu Feb 18 09:11:12 2016 (56C5D100)
nvlddmkm.sys                Thu Mar  3 04:14:37 2016 (56D8007D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Mar  7 17:00:57.031 2016 (UTC - 5:00)**************************
nvlddmkm.sys                Wed Jul  2 13:42:02 2014 (53B4446A)
nvhda64v.sys                Thu Oct  9 13:02:27 2014 (5436BFA3)
nvvad64v.sys                Thu Nov 20 10:33:54 2014 (546E09E2)
NvStreamKms.sys             Mon Jan 12 12:56:42 2015 (54B40ADA)

 

http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=mbae64.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
 


Edited by usasma, 09 March 2016 - 08:35 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#13 Goldenvoice

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Posted 10 March 2016 - 01:19 AM

The "HD noise" is simply the drive being written to...

Malwarebytes now un-installed

Refraining from using CCleaner

 

Ran Western Digital's Extended Test = passed

Ran ESET scan = no problems

Ran f-secure = no problems

Ran Furmark GPU test = stable at 76C

 

MS did do an update later yesterday.

I ran this unit all day, and have not had a BSOD today...

 

 

Attached Files



#14 usasma

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Posted 11 March 2016 - 05:52 AM

I'm glad that the BSOD's have stopped.

Should they return, please zip up the contents of the C:\Windows\Minidump directory and upload it with your next post.

If you have trouble zipping it, please copy it to your Desktop and try zipping it from there.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#15 Goldenvoice

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Posted 11 March 2016 - 01:17 PM

Another BS at bedtime last night (around 1am 3-11-16)

screen hung at "Initializing disk for crash dump".

 

Minidump file is empty

*I've since change  settings from 'kernel' to 'small memory dump'

Windows Reporting is (and was) set to manual

 

 

Among the links you've included is a link to Prime95.

I understand it is popular with overclockers; is it considered 'safe' to run at standard clock speeds,

and do you think it is something we would benefit from running?

 

Also, is there anything I should check in the case, hardware-wise?

Look at caps, re-seat connections etc?

Attached Files






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